Clínica Avella
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Clínica Avella, situated in the heart of Eivissa at Carrer del Bisbe Abad y Lasierra, 59, stands as a cornerstone of private medical care for both the local resident population and the international tourist community in Ibiza. While the clinic is well-integrated into the local Balearic health landscape, it has specifically adapted its operations to meet the rigorous demands of the island's seasonal visitors. The facility is led by a team of highly qualified medical professionals, with a strong emphasis on General Medicine and Traumatology. The lead practitioners are graduates of prestigious Spanish medical schools and hold board certifications that align with European Union standards, ensuring that patients receive a level of care comparable to top-tier clinics in London, Berlin, or Paris.
For a tourist, navigating the Spanish healthcare system (Seguridad Social) can be daunting, often involving long wait times and bureaucratic hurdles. Clínica Avella provides a streamlined alternative. The clinic’s approach to patient care is rooted in the 'GP-Specialist' hybrid model, which is particularly effective for the common ailments seen in Ibiza—ranging from dehydration and heatstroke to minor orthopedic injuries sustained during the island's many recreational activities. The doctors here are not just clinicians; they are experienced in travel medicine, understanding the urgency of a traveler who needs to recover quickly to enjoy their limited holiday time or needs specific documentation to fly.
Expertise and Qualifications: The medical staff at Clínica Avella are seasoned practitioners with extensive experience in outpatient care. Their credentials include specialized training in emergency medicine and chronic disease management. This dual focus allows them to handle acute issues—like a sudden allergic reaction or a severe ear infection after diving—while also providing continuity of care for expats with ongoing conditions like hypertension or diabetes. The clinic is equipped with modern diagnostic tools for on-site assessments, reducing the need for patients to travel to the main hospital for basic blood work or minor diagnostic imaging.
International Patient Experience: One of the defining features of Clínica Avella is its commitment to the international community. Recognizing that Ibiza is a global hub, the clinic has prioritized English-speaking proficiency. The medical consultation is conducted in clear, accessible English, ensuring that the patient fully understands their diagnosis, the proposed treatment plan, and any necessary follow-up care. This linguistic bridge is crucial for bedside manner, as it builds trust and reduces the anxiety naturally associated with seeking medical help in a foreign country. Furthermore, the clinic is well-versed in the requirements of international travel insurance providers. They provide detailed medical reports and itemized invoices in English, which are essential for patients seeking reimbursement from providers like Allianz, AXA, or Bupa.
Common Conditions Treated: The clinic treats a wide spectrum of conditions. During the summer months, the focus often shifts to 'holiday-related' ailments. This includes dermatological issues such as severe sunburn or jellyfish stings, gastrointestinal problems, and respiratory infections. Given the clinic's expertise in traumatology, they are also a primary point of contact for minor fractures, sprains, and wound care resulting from scooter accidents or hiking mishaps in the Ibiza countryside. For those requiring longer-term stays or digital nomads working from the island, the clinic offers comprehensive health checkups and preventive screenings.
Telemedicine and Follow-up: Understanding that many patients are only on the island for a short duration, Clínica Avella has integrated telemedicine into its service offering. This allows for digital follow-ups once a tourist has returned to their home country. Whether it is discussing the results of a blood test or adjusting a prescription, the ability to consult with the doctor via video call provides a layer of security and continuity that is rare in standard tourist-facing medical practices.
Facility and Equipment: The clinic maintains a clean, modern, and professional environment. It features private consultation rooms, a dedicated area for minor surgical procedures (such as suturing or cyst removal), and a recovery space. The administrative staff is trained to handle urgent booking requests, often facilitating same-day appointments for tourists who present with acute symptoms. By choosing Clínica Avella, patients are opting for a medical practice that combines traditional Spanish clinical excellence with the modern, multilingual service required by a globalized patient base. Their presence in Eivissa town makes them easily accessible via public transport or taxi from the major hotel zones of Talamanca, Playa d'en Bossa, and Figueretes.
Services Offered
Tourist Information
**Booking Process:** Appointments are primarily booked via telephone (+34 971 19 00 78). Walk-ins are accepted but may face wait times during peak morning hours. **Referral Process:** If specialized hospital care or advanced imaging (MRI/CT) is required, the clinic provides direct referrals to private hospitals like Policínica Nuestra Señora del Rosario. **Payment And Insurance:** Accepts cash and major credit cards (Visa, Mastercard). Direct billing is available for specific private Spanish insurances; international travel insurance is usually handled via reimbursement. **Prescription Services:** Full prescription services are provided; prescriptions are valid at all local 'Farmacias' in Spain. **Same Day Appointments:** Yes, same-day appointments are typically available for tourists with acute medical needs. **Medical Records English:** Medical reports and discharge summaries can be provided in English upon request for international insurance purposes. **English Speaking Doctors:** Confirmed. The medical staff and primary practitioners speak English fluently. **Medical Certificate Issuance:** Yes, the clinic issues formal medical certificates for travel insurance claims, missed flights, and work/school requirements.
Insurance Information
**Ehic Acceptance:** No (EHIC is only for public health centers/hospital Can Misses) **Payment Methods:** • Cash • Credit Card • Debit Card **Travel Insurance:** Reimbursement basis (Clinic provides all necessary English documentation for claims) **Consultation Fees:** Typically €80 - €120 for a standard consultation; additional costs for tests or procedures **Spanish Public Healthcare:** No (Private clinic only) **Private Insurance Accepted:** • Sanitas • Adeslas • Mapfre • DKV • Asisa
Frequently Asked Questions
Do you speak English fluently?
Yes, the doctors and administrative staff at Clínica Avella are proficient in English to assist international patients.
How do I book an appointment as a tourist?
You can book by calling the clinic directly at +34 971 19 00 78. It is recommended to call as early as 8:30 AM for a same-day slot.
Can I get same-day appointments?
Yes, the clinic prioritizes acute cases for tourists to ensure they receive care on the same day.
Do you accept European Health Insurance Card (EHIC)?
No, as a private clinic, we do not accept the EHIC. The EHIC is only valid at public healthcare facilities (Centro de Salud).
Do you accept travel insurance?
We operate on a pay-and-claim basis for most international travel insurances. We provide the itemized invoice and medical report required for your reimbursement.
How much does a consultation cost?
A standard general consultation typically ranges between €80 and €120, depending on the complexity.
Can you prescribe medications?
Yes, we can issue official Spanish prescriptions that are accepted at any pharmacy (Farmacia) in the country.
Do you provide medical certificates for insurance?
Yes, we can provide certificates for 'fit to fly,' insurance claims, or proof of illness for employers.
Can you refer me to a specialist if needed?
Yes, we have a network of specialists and private hospitals in Ibiza for referrals if your condition requires advanced diagnostics.
Do you offer telemedicine/video consultations?
Yes, we offer follow-up consultations via video for patients who have already had an initial in-person visit.
What should I bring to my appointment?
Please bring your passport or ID, any current medications you are taking, and your travel insurance policy details.
Do you make house calls to hotels?
House calls can be arranged depending on doctor availability; please call the clinic to inquire about mobile services.
Can I get a prescription refill?
Yes, if you have run out of your regular medication, we can provide a local prescription after a brief consultation.
Do you treat children?
Yes, we provide general pediatric care for children of all ages.
Are you experienced with tropical/travel diseases?
Yes, our team is trained in travel medicine and common infections associated with international travel.