Direccion Carlos
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Located in the heart of Ibiza's bustling Figueretes district, Direccion Carlos serves as a vital medical hub for both the local community and the high volume of international tourists that visit the White Isle annually. The practice, led by Dr. Carlos, a seasoned General Practitioner with extensive experience in the Spanish healthcare system (IB-Salut) and private medicine, specializes in providing comprehensive primary care. The clinic is strategically positioned on Av. Pere Matutes Noguera, making it highly accessible for visitors staying in the major hotel zones of Eivissa and Platja d'en Bossa. Dr. Carlos brings a wealth of knowledge in internal medicine and family practice, having trained in some of Spain's leading medical institutions before establishing this localized practice to cater to the unique demographic of Ibiza.
The medical services offered at Direccion Carlos are designed to be exhaustive, ensuring that patients do not need to navigate the complexities of the larger hospital systems for routine or urgent primary concerns. From general health consultations and chronic disease management (such as hypertension or diabetes) to acute care for infections and minor injuries, the practice is equipped with modern diagnostic tools. For tourists, the clinic is particularly adept at handling common holiday-related ailments including sunstroke, dehydration, ear infections from swimming, and respiratory issues. Dr. Carlos is also highly experienced in travel medicine, providing necessary vaccinations, malaria prophylaxis advice, and the management of tropical diseases for those passing through Ibiza on longer international journeys.
What truly sets Direccion Carlos apart is its suitability for the international traveler. Recognizing that falling ill while abroad can be a stressful experience, the practice prioritizes clear communication. Dr. Carlos and the support staff are fluent in English and Spanish, with additional linguistic capabilities in Italian and German, ensuring that medical histories and symptoms are accurately understood without the barrier of a language gap. This focus on communication extends to the clinical documentation; all medical reports, prescriptions, and certificates are provided in a format that is easily understood by international insurance providers and pharmacies back in the patient's home country.
The clinic facilities are modern and patient-friendly, featuring private examination rooms, a sterile environment for minor surgical procedures like suturing or wound debridement, and on-site basic diagnostic equipment. The approach to patient care is holistic and patient-centered, focusing not just on the immediate symptoms but on the overall well-being of the individual. Dr. Carlos takes the time to conduct thorough examinations, often exceeding the standard 15-minute consultation window to ensure a complete diagnosis. This thoroughness is particularly valued by the expat community who utilize the clinic for long-term health management.
For international patients, the clinic offers a streamlined referral process. Should a patient require specialized imaging (like an MRI or CT scan) or a consultation with a specialist (such as a cardiologist or orthopedist), Direccion Carlos maintains a robust network of contacts within the private hospitals of Ibiza, such as Policlinica Nuestra Señora del Rosario. Furthermore, the clinic has embraced modern medical technology by offering telemedicine and video consultation services. This is an essential service for tourists who may have returned home but require a follow-up on their treatment or a clarification regarding their lab results. This continuity of care ensures that the patient's journey does not end when they leave the island.
In terms of common conditions treated, the practice sees a high volume of dermatological issues, gastrointestinal infections, and musculoskeletal injuries. Given Ibiza's reputation as a nightlife destination, the clinic is also discreet and professional in handling cases related to fatigue, substance-related recovery, and sexual health screenings. Dr. Carlos provides a non-judgmental environment where patients can speak openly about their lifestyle and health concerns. This level of trust and professional integrity has made the practice a preferred choice for high-profile visitors and long-term residents alike. Whether you are a tourist in need of a quick prescription refill or a resident seeking a dedicated family doctor, Direccion Carlos provides a high standard of medical excellence in a convenient, central location.
Services Offered
Tourist Information
**Booking Process:** Appointments can be made via walk-in for urgent cases, or via phone/email for scheduled consultations. **Referral Process:** Direct referrals to local private hospitals and specialists are provided when necessary. **Payment And Insurance:** Accepts cash and major credit cards. Operates on a pay-and-claim basis for most international travel insurances. **Prescription Services:** Full prescription services provided, valid at all Spanish pharmacies (Farmacias). **Same Day Appointments:** Yes, same-day appointments are typically available for tourists and urgent medical needs. **Medical Records English:** Medical reports and discharge summaries can be provided in English upon request. **English Speaking Confirmed:** Yes, Dr. Carlos and the primary staff are fluent in English. **Medical Certificate Issuance:** Yes, the clinic issues official medical certificates for travel insurance claims, flight cancellations, and work/school requirements.
Insurance Information
**Ehic Acceptance:** No, EHIC is only for public health centers. Private fees apply here. **Payment Methods:** • Cash • Visa • MasterCard • American Express **Travel Insurance:** Patients pay upfront and receive an invoice/report for reimbursement from their provider. **Consultation Fees:** Typically between €60 and €100 for a standard consultation. **Spanish Public Healthcare:** No, this is a private practice (public health requires the local Centro de Salud). **Private Insurance Accepted:** • Sanitas • DKV • Mapfre • ASISA (reimbursement basis)
Frequently Asked Questions
Do you speak English fluently?
Yes, the doctor and staff speak fluent English to assist international patients.
How do I book an appointment as a tourist?
You can visit the clinic directly on Av. Pere Matutes Noguera or call the practice to schedule a time.
Can I get same-day appointments?
Yes, we prioritize tourists with acute illnesses for same-day consultations.
Do you accept European Health Insurance Card (EHIC)?
No, we are a private clinic. EHIC is only accepted at government-run health centers (Centros de Salud).
Do you accept travel insurance?
We work on a pay-and-claim basis. We provide all the necessary paperwork for you to be reimbursed by your insurance provider.
How much does a consultation cost?
Standard consultations generally range from €60 to €100 depending on the complexity and tests required.
Can you prescribe medications?
Yes, we can issue official Spanish prescriptions that are accepted at any pharmacy.
Do you provide medical certificates for insurance?
Yes, we provide certificates for missed flights, hotel cancellations, or insurance claims.
Can you refer me to a specialist if needed?
Yes, we have a direct referral network with the best specialists and private hospitals in Ibiza.
Do you offer telemedicine/video consultations?
Yes, video consultations are available for follow-ups or for patients who have already returned home.
What should I bring to my appointment?
Please bring your ID/Passport and any information regarding your current medications or medical history.
Do you make house calls to hotels?
Home and hotel visits can be arranged depending on the doctor's availability.
Can I get a prescription refill?
Yes, after a brief consultation to confirm the medical necessity, we can provide refills for your regular medications.
Do you treat children?
Yes, we provide pediatric consultations for children of all ages.
Are you experienced with tropical/travel diseases?
Yes, Dr. Carlos is experienced in diagnosing and treating common travel-related infections and tropical diseases.