Dra. Lourdes Aloy
Quick Overview
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What Customers Say
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Recent Reviews
El Ferrari de la estética 🔥
Un gran equipo el de la Dra. Lourdes Aloy. Súper cariñosa, competente y con muchísima experiencia, te informa de lo que más te conviene, ni mas ni menos. Mucha seriedad, muy buena calidad de productos y servicios. Yo le estoy muy agradecida, siempre que la he necesitado, rápidamente me ha dado una cita. Ponerse en sus manos es una gran tranquilidad. Ya llevo 9 años confiando en ella. Y du enfermera Beatriz un amor. Que haría sin vosotras. Ánimo a todo el que haya pensado en ponerse en sus manos, que no lo dude más y verá que lo que digo no es adulación, es cierto. Neli. Ibiza.
La Dr es una gran profesional, su servicio es excelente, hace muy buen seguimiento a sus clientes y usa productos de alta calidad, mis resultados suelen durar bastante. Muy feliz con ella !! La super recomiendo.
Estoy encantada, un trato inmejorable tanto de la doctora Lourdes como de Bea. Me cuidan muchísimo siempre que vengo. Sois increíbles!! Muchísimas gracias por todo siempre.
Cinco estrellas más, en las mejores manos! Profesional, confianza absoluta, encantada de recibir los.cuidados de Lourdes y los mimoa de Bea. 🥰
Super contenta con los tratamientos y la atención.
Full Details
Dra. Lourdes Aloy is a highly esteemed General Practitioner based in the heart of Ibiza Town (Eivissa), offering a sophisticated blend of traditional family medicine and modern clinical practices. With a practice conveniently situated near the port area, Dra. Aloy has become a primary point of contact for both the local international community and the influx of tourists who visit the White Isle. Her medical qualifications are rooted in rigorous Spanish medical training, and she holds a deep commitment to continuous professional development, ensuring her diagnostic techniques remain at the forefront of primary care. Dra. Aloy’s approach to patient care is characterized by a rare combination of clinical thoroughness and a warm, empathetic bedside manner, which is frequently highlighted in her perfect 5.0-star rating from patients. For tourists, navigating a foreign healthcare system can be daunting; Dra. Aloy alleviates this stress by providing a seamless medical experience that mirrors the standards expected in the UK, US, and Northern Europe.
The clinic is equipped to handle a wide spectrum of medical needs, ranging from acute illnesses common to travelers—such as dehydration, heatstroke, respiratory infections, and gastrointestinal distress—to the management of chronic conditions for long-term expats. Her expertise extends to travel medicine, where she provides essential advice and treatments for those continuing their journeys or requiring specific vaccinations. Beyond basic consultations, Dra. Aloy is proficient in performing minor clinical procedures, including wound care, suturing for minor lacerations, and the management of skin conditions exacerbated by the Mediterranean sun. Her facility is designed to be a calm, professional environment, featuring modern diagnostic tools that allow for rapid assessment. One of the standout features of her practice is the integration of telemedicine services. Recognizing that many of her patients are transient, she offers video consultations for follow-up care, ensuring that a patient’s treatment plan is monitored even after they have left Ibiza or returned to their home country.
Dra. Aloy’s experience with international patients is extensive. She understands the specific requirements of foreign insurance providers and is adept at producing the detailed medical reports and certificates necessary for insurance claims or flight cancellations. Her communication style is transparent and educational; she takes the time to explain diagnoses and treatment options in clear English, ensuring that patients feel empowered rather than confused by medical jargon. This focus on communication is particularly vital for tourists who may be dealing with the anxiety of falling ill while away from home. Furthermore, the clinic maintains strong referral links with local specialists and private hospitals in Ibiza, ensuring that if a patient requires advanced imaging (like an MRI or CT scan) or specialized surgical intervention, the transition to secondary care is handled swiftly and professionally. Whether you are a visitor requiring a one-off prescription for a forgotten medication or a resident seeking a dedicated family doctor for long-term health maintenance, Dra. Lourdes Aloy provides a reliable, high-quality medical sanctuary in Eivissa.
Services Offered
Tourist Information
**Booking Process:** Appointments can be booked primarily via telephone or through the contact form on the official website. While the clinic operates on an appointment basis, they are highly responsive to urgent requests. **Referral Process:** Direct referrals to local private specialists (dermatologists, cardiologists, etc.) and private hospitals in Ibiza are provided when necessary. **Payment And Insurance:** The clinic operates as a private practice. Patients pay upfront and are provided with a detailed invoice for reimbursement from their travel or private insurance providers. **Prescription Services:** Full prescription services are available, including electronic prescriptions valid at Spanish pharmacies and private prescriptions for international use. **Same Day Appointments:** Yes, the clinic typically reserves slots for acute cases and tourists requiring urgent medical attention during operating hours. **Medical Records In English:** Medical reports and summaries of consultations can be provided in English upon request for the patient's home GP. **Medical Certificate Issuance:** The clinic provides official medical certificates for travel insurance claims, 'fit to fly' requirements, and work/school absences. **English Speaking Doctors Confirmed:** Yes, Dra. Lourdes Aloy is fluent in English and conducts consultations for international patients regularly.
Insurance Information
**Ehic Acceptance:** No, the European Health Insurance Card is only for public healthcare facilities. Private fees apply here. **Payment Methods:** Cash, Credit Card (Visa/Mastercard), and Debit Cards are accepted. **Travel Insurance:** Patients must pay upfront and claim back from their travel insurance provider using the provided invoice. **Consultation Fees:** Standard consultations typically range from €80 to €120, depending on the complexity and tests performed. **Spanish Public Healthcare:** No, this is a private practice and does not accept the Spanish Social Security card. **Private Insurance Accepted:** Accepted via reimbursement. Major providers like Sanitas, Adeslas, and Mapfre may be covered depending on the patient's specific policy (check for 'libre elección').
Frequently Asked Questions
Do you speak English fluently?
Yes, Dra. Lourdes Aloy is fluent in English and specializes in treating international patients and tourists.
How do I book an appointment as a tourist?
You can call the clinic directly at +34 607 36 74 64 or use the contact request form on dralourdesaloy.com.
Can I get same-day appointments?
Same-day appointments are usually available for tourists with acute medical needs if you call early in the morning.
Do you accept European Health Insurance Card (EHIC)?
No, as a private clinic, we do not accept EHIC. You will need to pay for the consultation and claim it through your private or travel insurance.
Do you accept travel insurance?
We operate on a pay-and-claim basis. We provide all the necessary documentation and invoices for you to be reimbursed by your travel insurance provider.
How much does a consultation cost?
A standard consultation generally costs between €80 and €120, though prices may vary based on treatments or diagnostic tests required.
Can you prescribe medications?
Yes, we can issue prescriptions that are valid at any pharmacy in Spain and provide documentation for medications you may need to take home.
Do you provide medical certificates for insurance?
Yes, we can provide certificates for missed flights, hotel cancellations, or insurance claims due to illness.
Can you refer me to a specialist if needed?
Yes, we have a network of trusted specialists in Ibiza and can provide formal referrals for further testing or specialized care.
Do you offer telemedicine/video consultations?
Yes, we offer video consultations for follow-ups or for patients who have already returned home but need continued care.
What should I bring to my appointment?
Please bring your passport or ID, a list of any current medications, and any relevant previous medical records if available.
Do you make house calls to hotels?
House and hotel visits can be arranged depending on availability; please call the clinic to inquire about mobile services.
Can I get a prescription refill?
Yes, if you have lost or run out of your regular medication, we can provide a refill prescription after a brief consultation.
Do you treat children?
Yes, Dra. Aloy provides general medical care for children and infants.
Are you experienced with travel diseases?
Yes, the practice is well-versed in treating common travel-related ailments, including tropical diseases, sun-related issues, and digestive problems.