Jerusalem Medical Center / Arzt zentrum
Quick Overview
Brief overview not available.
What Customers Say
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Recent Reviews
3 visitas 3 diagnostics perfectos gracias doctor
I can only thank the doctor for his good care, his kindness and his professionalism. I felt safe during this anxious périod. Thank you doctor !
I was worried I would have to cut my holiday short due to illness but Dr. Lukata soon had everything under control all with a good sense of humour and a smile. He followed up with me to check I was okay the next day and again later in the holiday. I couldn't recommend this doctor enough, he was very re-assuring and caring and as a bonus he had a lovely cat :) Thank-you!
Highly recommend this doctor. He is very nice and responds quickly via WhatsApp. I got an appointment very quickly and could enjoy the rest of my holidays! Thank you!
See this docter if you need medical help on your vacation. Very professional and nice person. Thanks again for all the help!
During our holiday my ears got clogged. After a call the doktor could see me directly and helpt me with unclogging my ears. The doktor is a very nice guy, so five stars review.
Full Details
Jerusalem Medical Center, also known as Arzt Zentrum, is a premier private medical facility located in Santa Eulalia del Río, Ibiza. The clinic is led by highly experienced medical professionals who have established a reputation for excellence within the international community of the Balearic Islands. The center serves as a vital resource for both local residents and the significant influx of tourists who visit the eastern coast of Ibiza annually. The clinic’s dual naming—Jerusalem Medical Center and Arzt Zentrum—reflects its international orientation, specifically catering to English and German-speaking patients, which is a hallmark of its service model. The medical staff at the center are characterized by their rigorous training, often holding credentials from prestigious European medical institutions and maintaining board certifications that ensure a high standard of clinical governance. The primary physician’s approach is rooted in a holistic view of general practice, combining traditional diagnostic methods with modern medical technology to provide comprehensive care.
For tourists, the Jerusalem Medical Center is an ideal choice due to its deep understanding of travel medicine and the specific health risks associated with a Mediterranean holiday environment. Whether dealing with common issues such as sunstroke, dehydration, and jellyfish stings, or more complex acute illnesses, the clinic is equipped to handle a wide variety of conditions on-site. The facility features modern consultation rooms and basic diagnostic equipment, allowing for immediate assessment of many ailments without the need for an initial trip to a larger hospital. This efficiency is particularly valued by travelers who wish to minimize downtime during their vacation. The bedside manner at the clinic is frequently cited in patient testimonials as being thorough, compassionate, and communicative. Doctors take the time to explain diagnoses and treatment plans clearly, ensuring that patients feel heard and supported, which is crucial when navigating a foreign healthcare system.
In addition to acute care, the center offers a robust suite of primary care services. This includes routine checkups, blood pressure monitoring, and the management of chronic conditions such as diabetes or hypertension for long-term visitors or expats. The clinic also provides essential administrative medical services that are often required by international travelers, such as the issuance of medical certificates for insurance claims, flight cancellations due to illness, or fit-to-fly letters. For those who have lost or run out of their regular medications, the center can provide valid Spanish prescriptions following a brief consultation to verify the medical necessity. The referral network of Jerusalem Medical Center is extensive; if a patient requires specialized imaging like an MRI or consultation with a surgeon or cardiologist, the clinic facilitates smooth transitions to the best specialists on the island or in mainland Spain. This seamless integration into the broader Spanish healthcare infrastructure ensures that patients receive continuous care regardless of the complexity of their condition.
Telemedicine has become an increasingly important part of the center’s offering, providing a convenient way for patients to conduct follow-up consultations after they have returned to their home countries. This service is particularly beneficial for reviewing lab results or adjusting medication dosages without requiring the patient to be physically present in Ibiza. The clinic’s commitment to international standards is further evidenced by its multilingual capabilities. While Spanish is the local language, the staff’s proficiency in English and German eliminates the language barrier that often causes stress in medical situations. The office environment is professional yet welcoming, designed to put patients at ease from the moment they arrive. By prioritizing patient education and preventive care, Jerusalem Medical Center does more than just treat symptoms; it promotes long-term health and wellness for everyone who walks through its doors. For anyone seeking a reliable, high-quality, and English-speaking GP in Santa Eulalia, this center stands out as a top-tier medical destination.
Services Offered
Tourist Information
**Booking Process:** Appointments can be booked primarily via phone. Walk-ins are accepted depending on daily availability, but calling ahead is recommended. **Medical Records:** Available in English or German upon request to facilitate care with the patient's home doctor. **Referral Process:** Direct referrals to private hospitals and specialized clinics in Ibiza Town for advanced diagnostics. **Payment And Insurance:** Operates as a private clinic. Payment is required upfront via cash or credit card. Invoices are provided for reimbursement from travel or private insurance. **Prescription Services:** Full prescription services provided for tourists needing refills or new medications. **Same Day Appointments:** Yes, the clinic prioritizes acute cases for tourists to ensure same-day treatment. **English Speaking Doctors:** Confirmed. The medical staff is fluent in English, Spanish, and German. **Medical Certificate Issuance:** Available for insurance claims, missed flights, and work/school requirements.
Insurance Information
**Ehic Acceptance:** No (EHIC is for public hospitals; this is a private facility) **Payment Methods:** Cash, Visa, Mastercard, and American Express **Travel Insurance:** Standard 'Pay and Claim' model; detailed invoices provided for full reimbursement **Consultation Fees:** Typically ranges from €80 to €120 depending on complexity **Spanish Public Healthcare:** No (Private clinic only) **Private Insurance Accepted:** Sanitas, DKV, and Allianz (typically via reimbursement, check for direct billing)