Juan García Serra
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Recent Reviews
El mejor !!!
El mejor pediatra de san Antonio De portmany siempre atento y profesional 👏💯
Full Details
Dr. Juan García Serra is a highly regarded medical professional based in Sant Antoni de Portmany, Ibiza, specializing primarily in Pediatrics while offering comprehensive general health consultations for families and tourists. With a career rooted in the Balearic health system, Dr. García Serra has established a private practice that serves as a vital medical hub for both the local community and the significant international population that visits the island annually. His qualifications include a Degree in Medicine and Surgery, followed by specialized residency training in Pediatrics and Specific Areas, ensuring a high level of clinical expertise in managing developmental health, acute illnesses, and preventative care.
In the context of Ibiza’s unique demographic, Dr. García Serra has tailored his practice to meet the needs of international patients. He is well-versed in the specific health challenges faced by tourists, such as sunstroke, dehydration, tropical ear infections common in swimming pool environments, and gastrointestinal issues. His approach to patient care is characterized by a high degree of thoroughness and a calm, communicative bedside manner. This is particularly important for parents traveling with children, where medical emergencies in a foreign country can be stressful. Dr. García Serra’s ability to communicate fluently in English allows for clear explanations of diagnoses and treatment plans, removing the language barrier that often complicates medical care abroad.
The clinic, located on Avinguda del Doctor Fleming, is equipped with modern diagnostic tools suitable for outpatient care, including facilities for minor procedures, wound management, and basic diagnostic testing. Dr. García Serra provides a wide array of services including routine checkups, administration of vaccinations (including those required for international travel or school compliance), and the management of chronic conditions. For tourists, the clinic is particularly useful for obtaining necessary medical certificates—whether for insurance claims regarding missed flights or for participation in sporting activities like scuba diving or triathlons.
Recognizing the transient nature of his international clientele, Dr. García Serra offers a streamlined referral process. Should a patient require specialized imaging (like an MRI or CT scan) or consultation with a sub-specialist, he maintains a network of contacts within the private hospitals of Ibiza (such as Policlinica Nuestra Señora del Rosario). Furthermore, he offers telemedicine and video consultation services for follow-up appointments. This is an invaluable service for tourists who may have started a treatment plan in Ibiza but have since returned to their home country and require a professional review of their progress or an adjustment to their prescription.
His experience with international patients extends to a deep understanding of travel medicine. He is proficient in prescribing medications that are available in Spanish pharmacies and can provide equivalents for medications patients may have lost or forgotten. His practice is known for its efficiency, with a focus on minimizing wait times—a crucial factor for vacationers who do not wish to spend their limited holiday time in a waiting room. The 5.0-star rating reflects a consistent history of patient satisfaction, highlighting his dedication to providing high-quality, accessible medical care in the heart of one of Ibiza's busiest tourist regions.
Services Offered
Tourist Information
**Booking Process:** Appointments can be booked primarily via telephone. Online inquiries are possible through the website contact form, though phone calls are recommended for urgent matters. **Referral Process:** Direct referrals to private specialists and imaging centers in Ibiza Town are provided when necessary. **Payment And Insurance:** The clinic operates on a private pay basis. Patients are provided with a full invoice to submit to their travel or private insurance for reimbursement. **Prescription Services:** Full prescription services provided. Doctors can issue prescriptions valid in all Spanish pharmacies and provide international equivalents. **Same Day Appointments:** Yes, same-day appointments are typically available for acute cases and tourists, especially if called during the opening hour at 4:30 PM. **English Speaking Confirmed:** Yes, Dr. Juan García Serra is fluent in English and experienced in treating English-speaking expatriates and tourists. **Medical Records In English:** Medical reports and summaries can be provided in English upon request to facilitate continuity of care with the patient's home GP. **Medical Certificate Issuance:** Available. The clinic provides certificates for travel insurance claims, flight cancellations, and fit-to-fly requirements.
Insurance Information
**Ehic Acceptance:** No. EHIC is only accepted at public health centers (Centros de Salud) and public hospitals. **Payment Methods:** Cash, Credit Card, and Debit Card accepted. **Travel Insurance:** Pay-and-claim system. The clinic provides detailed medical reports and invoices for reimbursement from international insurers. **Consultation Fees:** Standard consultations typically range from €70 to €110 depending on the complexity and procedures performed. **Spanish Public Healthcare:** No (This is a private clinic). **Private Insurance Accepted:** Works with most major Spanish private insurers (e.g., Sanitas, Adeslas, Mapfre) for direct billing, but check specifically for pediatric coverage.
Frequently Asked Questions
Do you speak English fluently?
Yes, Dr. Juan García Serra speaks English fluently and frequently treats international patients.
How do I book an appointment as a tourist?
The most efficient way is to call the clinic directly at +34 607 90 30 86 starting from 4:30 PM.
Can I get same-day appointments?
Yes, we prioritize tourists with acute illnesses for same-day appointments whenever possible.
Do you accept European Health Insurance Card (EHIC)?
No, EHIC is only for the Spanish public health system. This is a private clinic.
Do you accept travel insurance?
We provide the necessary documentation (invoices and medical reports) for you to claim the cost back from your travel insurance provider.
How much does a consultation cost?
A standard private consultation generally costs between €70 and €110.
Can you prescribe medications?
Yes, we can issue prescriptions that are valid at any pharmacy in Spain.
Do you provide medical certificates for insurance?
Yes, we can provide official medical certificates for insurance claims or travel cancellations.
Can you refer me to a specialist if needed?
Yes, we have a network of private specialists and hospitals in Ibiza for immediate referrals.
Do you offer telemedicine/video consultations?
Yes, follow-up consultations can be conducted via video for patients who have already had an initial in-person visit.
What should I bring to my appointment?
Please bring your passport or ID, and any current medications or previous medical records if relevant.
Do you make house calls to hotels?
House calls are available upon request and depending on the doctor's availability; please call to inquire.
Can I get a prescription refill?
Yes, provided the doctor can verify the medical necessity through a brief consultation.
Do you treat children?
Yes, Dr. García Serra is a specialist pediatrician and children are the primary focus of the practice.
Are you experienced with travel-related diseases?
Yes, we frequently treat conditions like sunstroke, dehydration, and infections common to travelers in Ibiza.