Hospital de Can Misses urgències
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What Customers Say
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Recent Reviews
Lamentable lo lento que va el servicio de urgencias, hasta para entrar en triaje 30-45 min, se nota falta de personal pero también van con calma los pocos que están
Es lamentable, más de una hora y media esperando por un dolor fuerte en el pecho de mi marido , pocas cosas pasan en este hospital , nunca te atienden ya sea grave o leve , nos vamos a Vilas allí sí que te miran rápido
Los profesionales de Can Misses, siempre profesionales. Os protegéis todos entre vosotros, pero aquí esta la prueba, que para trabajar aparte de que no quieren, tampoco sirven. Con este vídeo maravilloso os dejo ya que nadie hace nada cuando nos quejamos del mal funcionamiento del hospital! Grave no es qué hayan pocos profesionales, es que los pocos que existen NO QUIEREN TRABAJAR PERO SI RECIBIR UNA NOMINA! VERGÜENZA!
El pasado viernes 31 de octubre, tuve la poca fortuna de visitar las instalaciones urgencias. En ibiza ( Can misses) como paciente. Tras padecer una serie de síntomas graves decidí acudir a sabiendas de que podía haber una buena espera. Fui sola. El panorama fue desolador. Pude observar que en vez de 4 a 6 médicos que es lo habitual, había solo dos en la zona interior de boxes&salas y uno en vez de tres fuera. (me informaron en recepción). Una vergüenza Las personas convalecientes, muchos venían de otros centros médicos como san antonio o santa Eulalia ( donde ahí ya habían esperado 4/5 horas de espera), entonces milagrosamente algunos se recuperaban y otros que se iban a hacer pruebas que nunca llegaban, se iban muy frustrados por la larguísima espera. Lo mejor fue ver salir a una señora de 70 años con las vías puestas de dentro del pasillo de urgencias a “fumarse un cigarrito” porque llevaba mucho tiempo esperando dentro. El videoclip de Michael Jackson “Thriller” se quedaba corto en esta espeluznante tarde noche de Halloween. Esperando, buscamos cargadores para gente sin batería para poder avisar a su familia que estaba ahí, ayudamos a una señora mayor a usar la máquina de café dar y observe que no había buena cobertura. Podían invertir un poquito más de dinero en Wi-Fi para que las personas que están esperando tengan conexión al teléfono para hablar con los familiares en la salas interiores de espera donde también podrían invertir en pintura y en acomodación pues gran parte de el mobiliario está deteriorado y da una imagen de podredumbre. El personal se ve que hace lo que puede y más, pero obviamente hay que poner más personal por que los médicos y enfermeras no se pueden multiplicar. Espero que mejoren el servicio sobre todo en agilidad y rapidez es lo más importante. Pd: A el salir no hay ni un taxi esperando Lo mejor el café ——————————————— Adjunto fotos con formulario para realizar una reclamación, si lo desean sugerencia o agradecimiento
Me atendieron perfectamente
Full Details
Hospital de Can Misses is the primary public healthcare facility serving the islands of Ibiza and Formentera. As the flagship medical center for the Balearic Health Service (IB-Salut) in the region, it operates as a comprehensive, multi-specialty hospital equipped to handle everything from routine outpatient consultations to high-complexity emergency surgeries. The facility is a modern complex that underwent significant expansion and modernization in recent years, ensuring it meets European standards for medical technology and patient care. The 'Urgències' (Emergency Department) is the heart of the island's emergency medical response, operating 24 hours a day, 365 days a year. It is staffed by a multidisciplinary team of emergency physicians, trauma surgeons, and specialized nurses trained in advanced life support and triage. The hospital serves as the main referral point for the entire island, meaning that even patients initially seen at private clinics or smaller health centers are often transferred here for critical care, major trauma, or specialized surgical intervention.
For tourists and international visitors, Hospital de Can Misses is a vital resource. Its location in Ibiza Town (Eivissa) makes it highly accessible from major tourist hubs like Playa d'en Bossa, Talamanca, and the San Antonio road. It is also the closest major hospital to the Ibiza Airport (IBZ), which is crucial for medical evacuations and air ambulance transfers. The hospital is equipped with a dedicated helipad to facilitate rapid transport to higher-level trauma centers in Mallorca (such as Hospital Son Espases) for extremely rare cases requiring neonatal intensive care or highly specific neurosurgery not available on-site. The diagnostic capabilities at Can Misses are extensive, featuring high-resolution MRI machines, multiple CT scanners, digital X-ray suites, and a fully automated clinical laboratory capable of rapid toxicology and biochemistry analysis—essential for the nightlife-related emergencies often seen on the island.
In terms of surgical and critical care, the hospital boasts several state-of-the-art operating rooms and a robust Intensive Care Unit (ICU) that provides 24/7 monitoring for patients with life-threatening conditions. The orthopedic and trauma department is particularly well-regarded, given the high frequency of road traffic accidents and sports-related injuries during the peak summer season. Furthermore, the hospital provides comprehensive maternity and pediatric emergency services, ensuring that families traveling with children have access to specialized care. While the hospital is a public institution primarily serving the local population under the Spanish national health system, it is well-versed in treating international patients. The administration works closely with the European Health Insurance Card (EHIC) system and has established protocols for notifying foreign embassies in the event of serious injury or death of a foreign national. Although it is a public facility where Spanish and Catalan are the primary languages, the high volume of international tourism means that English-speaking staff are frequently available in the emergency department, and the hospital utilizes translation services to ensure clear communication regarding diagnoses and treatment plans. For travelers, Can Misses represents the highest level of medical security on the island, providing a safety net that covers all possible medical contingencies from minor ailments to major life-saving procedures.
Services Offered
Tourist Information
**Private Rooms:** As a public hospital, most rooms are shared, though private rooms may be assigned based on clinical necessity or availability. **Ehic Acceptance:** Yes, the European Health Insurance Card (EHIC) is fully accepted for necessary emergency treatment for EU citizens. **How To Get Care:** Tourists should present their passport and EHIC (if EU) or insurance documents at the 'Admisión de Urgencias' desk upon arrival. **Visitor Policies:** Generally allows one companion per patient in the ER, with broader visiting hours for inpatient wards, subject to seasonal health regulations. **Ambulance Service:** Ambulance transport is managed via the 112/061 system and is integrated with the hospital's emergency intake. **Emergency Contact:** In any life-threatening emergency in Ibiza, dial 112 (the pan-European emergency number). **Emergency Room 24 7:** Yes, the emergency department (Urgències) is open 24 hours every day. **Embassy Notification:** The hospital administration has protocols to contact relevant embassies in cases involving serious injury, coma, or death of a foreign national. **Translators Available:** English-speaking medical staff are common in the ER; official translation services can be requested for other languages. **Travel Insurance Billing:** While public, the hospital can process claims for non-EU residents with travel insurance; however, patients may sometimes need to pay and claim back if documentation is incomplete. **International Patient Services:** The hospital provides assistance for international patients, primarily through the management of EHIC and coordination with foreign health authorities.
Insurance Information
**Ehic Coverage:** Covers all necessary emergency treatments at no upfront cost for EU citizens. **Hospital Type:** Public (IB-Salut) **Typical Costs:** ER visits for non-insured/non-EU patients typically range from €150 to €400; ICU/Hospitalization can exceed €1,000 per day. **Payment Methods:** Credit cards, debit cards, and cash are accepted at the administrative office. **Upfront Payment:** Usually not required for immediate life-saving care; administrative details are settled after stabilization. **Travel Insurance:** Accepted; direct billing is often possible for inpatient stays, but ER visits may require upfront payment and subsequent reimbursement for non-EU travelers. **Pricing Structure:** Free for residents and EHIC holders; billed according to official regional rates for non-covered individuals. **Major Insurance Accepted:** All major international travel insurances are recognized via the billing department.