Policlínica Nuestra Señora Del Rosario Urgencias
Quick Overview
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Recent Reviews
Me operaron el dia 21 marzo, ( Protesis total cadera ) recalcar que fui derivado del hospital can misses, el trato desde el primer minuto que pise el hospital fue de 10,me hicieron sentir como en casa,l@s enfermer@s y celadores,Jordi es un profesional como la copa de un pino y Yerai ese chaval super amable,y quiero dar las Gracias de todo corazon a la Doctora Inma Soriano que me opero,Muy Profesional,cercana y sencilla,Muchas Gracias.
Atienden bien en urgencias si tienes seguro privado pero es lo mínimo que pueden hacer. Por todo lo demás, es una vergüenza de servicio y atención. Un familiar estuvo ingresado esperando operación y en el último momento antes de bajar a quirófano le dijeron que había gastos fuera de la cobertura del seguro. Ya no había vuelta atrás así que aceptó. El material de farmacia que proporcionan en el hospital lo facturan literalmente al doble que el PVP. Y hay que decir que más que un hospital es un museo de motos, pobre el que vaya ahí por un accidente y se tope con una en cada esquina…
Una vergüenza con lo que cuesta la sanidad privada … servicio lento de cojo*es , la recepcionista muy maleducada te quiere despachar rápido , las esperas en la salas son interminables puedes pasar horas , llegue con un dedo roto llorando de dolor y aún así después de rogarle que porfavor haga algo para que me llamen al menos de triaje , la mujer pasaba de mí y me dice que si no me gusta que me vaya a can misses !!! Hay que hacer algo con estos hospitales deplorables caros y con servicios pésimos
Esta tarde he estado en los box de urgencias con mi hijo de 12 años por una reacción alérgica. No puedo estar más contenta con el trato tan atento tanto de las enfermeras como del doctor F. Robles. Cada pocos minutos las enfermeras se acercaban con una sonrisa en la cara a preguntar qué tal se encontraba, cercanas, alegres. Y el doctor muy atento también y muy pendiente en todo momento. Me he sentido muy tranquila ya que el personal sanitario está constantemente pendiente del estado de mi hijo. Un diez de verdad para el equipo que nos ha atendido. Muchas gracias por vuestro trato.
Full Details
Policlínica Nuestra Señora Del Rosario is a premier private healthcare institution located in the heart of Eivissa (Ibiza Town), Spain. Established in 1969, it has evolved into the leading private hospital serving both the local population and the millions of international tourists who visit the Balearic Islands annually. As a private facility, it offers a level of personalized care and rapid diagnostic turnaround that is essential for travelers facing medical emergencies. The hospital is renowned for its 24/7 Emergency Room (Urgencias), which is staffed by multidisciplinary teams capable of handling everything from minor injuries to life-threatening trauma.
One of the defining features of Policlínica Nuestra Señora Del Rosario is its status as the only hospital in Ibiza and Formentera equipped with a Neurosurgery Department and a specialized Hemodynamics unit for cardiac emergencies. This makes it the primary destination for serious head injuries, strokes, and acute myocardial infarctions (heart attacks) on the island. The facility boasts state-of-the-art diagnostic technology, including high-field MRI scanners, multi-slice CT scans, digital X-rays, and advanced ultrasound equipment, ensuring that patients receive an accurate diagnosis without the long wait times often associated with public systems.
For international tourists, the hospital is strategically located near major tourist hubs and the Ibiza Airport. Recognizing the diverse demographics of the island, the hospital operates a dedicated International Patient Department. This department provides multilingual support, ensuring that English, German, Italian, and French-speaking patients can communicate effectively with medical staff. Translators are available to assist in the ER, during consultations, and throughout the inpatient stay, bridging the gap for those who do not speak Spanish.
Surgically, the hospital is fully equipped with multiple modern operating rooms designed for high-complexity procedures. Whether it is an emergency orthopedic surgery following a moped accident or a general surgical intervention, the hospital maintains a high standard of sterile environments and post-operative care. The Intensive Care Unit (ICU) is a critical component of the facility, providing 24-hour monitoring for patients in unstable conditions, supported by a team of intensive care specialists.
In terms of logistics, Policlínica Nuestra Señora Del Rosario operates its own fleet of advanced life support ambulances (UVI Móvil), which are strategically positioned to provide rapid response times across the island. The hospital also coordinates with air ambulance services for medical evacuations to mainland Spain (typically Palma de Mallorca or Barcelona) if highly specialized treatment beyond the island's scope is required.
The hospital is well-versed in handling travel emergencies, from jellyfish stings and severe dehydration to complex trauma resulting from road accidents. They maintain strong partnerships with major international travel insurance companies, facilitating direct billing and minimizing the out-of-pocket burden for insured patients. For those without private insurance, the hospital provides transparent pricing, though costs for private emergency care are higher than the public system. The facility offers private rooms with modern amenities, allowing for a more comfortable recovery environment for both the patient and their accompanying family members.
In summary, Policlínica Nuestra Señora Del Rosario stands as a pillar of medical excellence in Ibiza. Its combination of advanced surgical capabilities, specialized departments like Neurosurgery and Cardiology, and a deep understanding of the needs of international visitors makes it the most reliable choice for emergency medical care on the island. Whether you are a tourist requiring immediate attention or a resident seeking specialist consultation, this facility offers a comprehensive medical infrastructure backed by decades of experience and international accreditations.
Services Offered
Tourist Information
**Private Rooms:** Yes, the hospital offers high-quality private rooms for inpatient care. **Ehic Acceptance:** As a private hospital, EHIC is generally not accepted for free treatment. EHIC holders should typically go to the public hospital (Can Misses), though Policlínica can treat EHIC holders in life-threatening emergencies until the patient is stabilized. **How To Get Care:** Tourists can walk directly into the 'Urgencias' entrance or call the hospital's private ambulance line for pickup. **Visitor Policies:** Generally flexible, though restricted during flu seasons or specific health crises; one companion is usually allowed to stay with the patient. **Ambulance Service:** The hospital operates its own private ambulance fleet; services are billed separately or covered by private insurance. **Emergency Room 24 7:** Yes, the emergency department operates 24 hours a day, 365 days a year. **Embassy Notification:** The international department can assist in notifying the relevant embassy or consulate for serious medical cases or fatalities. **Translators Available:** Yes, English-speaking staff are available in the ER, and professional translators are provided for other major languages. **Emergency Contact Spain:** In any life-threatening emergency, dial 112 (European emergency number) or 061 for Spanish medical emergencies. **Travel Insurance Billing:** Yes, the hospital works with most international travel insurance providers for direct billing (GOP - Guarantee of Payment required). **International Patient Services:** Yes, there is a dedicated department to assist foreign nationals with logistics and insurance.
Insurance Information
**Ehic Details:** EHIC is primarily for the public hospital (Can Misses). Policlínica is private; EHIC does not cover standard visits here. **Hospital Type:** Private Hospital **Typical Costs:** • Er Visit: €200 - €400 (base consultation, excluding tests) • Icu Per Day: €1,500 - €3,000 • Hospitalization Per Day: €600 - €1,500 (private room, excluding procedures) **Payment Methods:** • Credit Card (Visa, Mastercard, Amex) • Cash (Euro) • Bank Transfer **Upfront Payment:** Patients without verified insurance or a valid Spanish private policy may be required to pay a deposit or the full estimated cost upfront. **Travel Insurance:** Direct billing is available for most international policies provided a Guarantee of Payment (GOP) is issued. **Accepted Insurers:** • Allianz Worldwide • AXA International • Bupa • Cigna • DKV • Mapfre • Sanitas • Travel Guard **Pricing Structure:** Private fees apply; significantly higher than public healthcare costs.