Usansoloko osasun zentroa
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Usansoloko osasun zentroa

Hospitals & Emergency
3.8
28 reviews
Address
Ander Deuna Kalea, 0, 48960 Usansolo, Bizkaia, Spain
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Quick Overview

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What Customers Say

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Recent Reviews

Luz Utrera Larrinaga

Llamo el día diez de diciembre por primera vez con la cuestión de necesidad de ser revisada en el embarazo y no tener un médico asignado aún por traslado de domicilio a la localidad, la atención telefónica de 10, la chica que nos ha atendido Mari Luz creo recordar el nombre destaca por amabilidad y eficiencia, muy agradecidos por el trato tan humano y optimo ☺️

Dec 2024
B,V

Nov 2024
Anna Baratashvili

Jun 2024
Maria Bizkaia

Las recepcionistas son muy amables

May 2024
Jorge bernardez

voy por un problema de rodillas desde pequeño por tener un tendon largo me manda hacer una placa y me hace interrogatorio de con quien vivo etc , fue hace dos dias mi hija por preblemas de garganta y el ni la atendio le atendio la enfermera diciendo que no hera nada al de 3 dias fuimos a urgencias y la a operado de anjinas , no vuelvo a ir ire a urgencias parece un veterinario en lugar de un centro de salud , si no quereis trabajar dejar el sitio a otros que si

Nov 2023
Uxue Etxebarri

Oct 2023
Full Details

Usansoloko osasun zentroa is a public primary care facility located in the municipality of Usansolo, within the province of Bizkaia, Spain. As an integral part of the Osakidetza (Basque Health Service) network, this center serves as the first point of contact for medical services in the region, operating under the Galdakao-Barrualde Integrated Health Organisation (OSI). While the center itself focuses on primary care and outpatient services, its strategic importance is underscored by its close proximity to the Hospital de Galdakao-Usansolo, one of the most prominent public hospitals in Northern Spain. This relationship ensures that patients at the Usansolo health center have immediate access to a full spectrum of high-acuity medical services, including a 24/7 emergency department, advanced surgical blocks, and intensive care units.

The facility is a public institution, meaning it operates under the Spanish National Health System (Sistema Nacional de Salud). For tourists and international visitors, this is a critical distinction as it guarantees the acceptance of the European Health Insurance Card (EHIC). The center is primarily active during the morning and early afternoon, specifically from 8:00 AM to 3:00 PM, Monday through Friday. During these hours, it provides essential services such as family medicine, pediatrics, and nursing. For any medical emergency occurring outside of these hours, or for cases involving severe trauma, life-threatening conditions, or the need for specialized surgery, the protocol involves a direct referral or physical transfer to the nearby Hospital de Galdakao-Usansolo, which is located less than two kilometers away.

In terms of medical specialties, Usansoloko osasun zentroa focuses on the management of chronic diseases, preventive medicine, and acute minor illnesses. The nursing department is particularly robust, handling wound care, vaccinations, and the monitoring of anticoagulation treatments (INR). While the center does not house heavy diagnostic equipment like MRI or CT scanners on-site, it is fully integrated into the Osakidetza digital imaging network. This allows doctors to order urgent tests that are performed at the Galdakao hospital, with results available in real-time through the patient's electronic health record. This seamless integration is a hallmark of the Basque health system, which is frequently ranked among the best in Spain for its technological infrastructure and quality of care.

For international tourists, the center is well-suited for handling common travel-related medical issues, such as respiratory infections, minor injuries, or the loss of prescription medication. While the primary languages spoken by staff are Spanish and Basque, the administrative systems are equipped to handle foreign identification and EHIC documentation. In cases where a language barrier exists, the public health system has access to tele-translation services to ensure clear communication between the patient and the medical provider. If a tourist requires hospitalization or emergency surgery, the staff facilitates the transition to the Galdakao hospital, which features specialized departments in cardiology, orthopedics, and general surgery, as well as a state-of-the-art ICU.

Emergency transport is managed through the regional SOS Deiak (112) service. If a patient presents at the Usansolo health center with a critical condition, a medicalized ambulance is dispatched to provide stabilization and transport to the nearest surgical facility. The nearby Galdakao hospital also features a helipad for air ambulance services, ensuring that even the most remote emergencies can be treated with high-level care. For tourists staying in the nearby city of Bilbao or the surrounding rural areas of Bizkaia, Usansoloko osasun zentroa represents a reliable, high-quality entry point into the Spanish medical system, backed by the extensive resources of a major teaching hospital just minutes away. This makes it an essential location for travelers to be aware of, particularly those who may need non-emergency care or initial stabilization before being moved to a more specialized unit.

Services Offered

Family Medicine
Pediatric Care
Nursing Services
Emergency Triage (during hours)
Vaccination Center
Blood Pressure Monitoring
Diabetes Management
Wound Dressing and Sutures
Anticoagulant Treatment Control (INR)
Chronic Disease Monitoring
Preventive Health Screenings
Prescription Management
Laboratory Sample Collection
Referral to Specialized Surgery
Post-Surgical Follow-up
Respiratory Therapy
Social Work Services
Administrative Health Support
Integration with Galdakao Hospital ER
Emergency Stabilization

Tourist Information

**Ehic Acceptance:** Yes, fully accepted for EU/EEA citizens **Visitor Policies:** Generally one companion allowed per patient **Ambulance Service:** Coordinated through 112 (SOS Deiak) **24 7 Emergency Room:** No (Available at the nearby Hospital de Galdakao-Usansolo) **Embassy Notification:** Protocol in place for serious incidents at the referral hospital **Private Rooms Available:** No (Public facility; private rooms available at nearby hospital) **Emergency Contact Number:** 112 (Spain's national emergency number) **International Patient Services:** Available via Osakidetza administrative protocols **Travel Insurance Direct Billing:** Depends on policy; usually reimbursement for outpatient care **Translators English Speaking Staff:** Limited at clinic; tele-translation available for ER cases **How To Get Emergency Care As A Tourist:** Present passport and EHIC at the desk; for after-hours, go to Hospital de Galdakao-Usansolo

Insurance Information

**Ehic Coverage:** Full coverage for emergency and necessary treatment for EU residents **Typical Costs:** ER visit (€150-300), hospitalization (€500-2000/day in public system for non-covered) **Payment Methods:** Credit Card, Bank Transfer (for billed services) **Public Hospital:** Yes (Public Health Center under Osakidetza) **Travel Insurance:** Accepted; direct billing mainly for inpatient stays at referral hospital **Upfront Payment Required:** No for EHIC holders; non-EU/uninsured may be billed later