Apfem

Apfem

Mental Health & Therapy
4.8
18 reviews
WhatsAppCall +34 971 39 26 94Visit Website
Address
Carrer del Canonge Joan Planells, 1, 07800 Eivissa, Illes Balears, Spain
Open in Google Maps

What Makes This Place Special

Licensed ProfessionalsPsychosocial RehabilitationLabor Insertion ProgramsSupervised Housing SupportCentral Ibiza LocationFamily Support GroupsNon-Profit OrganizationWheelchair Accessible

Quick Overview

What They Do:

  • APFEM (Asociación Pitiusa de Familiares de Personas con Enfermedad Mental) is a leading non-profit organization in Ibiza dedicated to the psychosocial rehabilitation and social integration of individuals with mental health conditions.
  • They are unique for their holistic, community-based approach, providing not just therapy but also housing, labor insertion, and family support services. Why Tourists and Expats Choose Them:
  • Expats living in Ibiza choose APFEM for long-term mental health stability and community integration rather than one-off clinical visits.
  • It is the primary resource for families seeking a support network that understands the local Spanish healthcare and social system (IB-Salut). Key Services:
  • Psychosocial Rehabilitation: Programs designed to improve social skills and daily autonomy.
  • Labor Insertion: Through their special employment centers (CET), they help individuals re-enter the workforce.
  • Supervised Housing: Providing residential support for those needing a structured living environment. Standout Features:
  • Community Integration: Unlike private clinics, they focus on the social fabric of Ibiza, helping patients live fulfilling lives within the local community.
  • Family-Centric: They offer specialized programs to support the relatives of those with mental health challenges, which is crucial for expats without local family ties.

    • What Customers Say

    With a high 4.8-star rating, APFEM is widely praised for its 'humanity' and 'professionalism.' Real customers and family members frequently highlight the dedication of the staff, describing the facility as a 'vital support system' for the island. Common praise points include the effectiveness of their social integration programs and the warmth of the environment. There are no significant public complaints regarding their service quality, though some users note that as a non-profit, they focus heavily on long-term rehabilitation rather than quick-fix medical treatments. The overall sentiment is one of deep gratitude and trust in their social mission.

    Recent Reviews

    Antonio Cabral

    Sep 2025
    Begoa Lucas

    Dec 2024
    lidia guasch diaz

    Es una organización que me ha ayudado mucho y sigue haciendolo, tanto a mi como a mí hijo, desde que estoy con ellos, no me siento tan sola y me siento apoyada y acompañada, se lo agradezco muchísimo a todos ellos. Mil gracias por vuestro apoyo y vuestra ayuda

    Aug 2024
    Vanesa De Moutas

    No tengo palabras para agradecer a nuestra psicologa de Apfem, su dedicación y cariño. En la isla de Ibiza el tema de la salud mental está realmente a la cola de las prioridades, y encontrar un lugar como Apfem donde te ayudan, es como encontrar un oasis en el desierto. Gracias Raquel por todo.

    Aug 2024
    Karim Alejandro Somaza

    Excelente atención y trato, son muy profesionales. 100% recomendado.

    Jul 2024
    Maria Antonia Tur Roig

    Apfem es un lugar donde se pone de manifiesto la calidad humana de las personas que trabajaban allí. Siempre están dispuestos a ayudarte y a buscar soluciones a cualquier problema que puedas tener. 100% recomendable si buscas profesionalidad y eficacia.

    Jul 2024
    Full Details

    About This Practice

  • APFEM specializes in the recovery and social inclusion of people with severe mental health disorders in Ibiza and Formentera. Unlike a traditional private psychiatric clinic, APFEM operates as a non-profit association that bridges the gap between clinical treatment and real-world living.
  • For expats and long-term residents, they offer a pathway to navigate the local mental health landscape, providing a sense of belonging and practical life skills. Their services are designed for those who require more than just medication—they focus on the 'person' rather than just the 'patient.' Facility & Team
  • The facility is located in the heart of Ibiza Town (Eivissa), making it highly accessible. It is equipped for group workshops, individual counseling, and administrative support.
  • The team consists of multi-disciplinary professionals, including psychologists, social workers, occupational therapists, and administrative staff specialized in social legislation.
  • With years of experience in the Pityusic Islands, the team is deeply integrated into the Balearic health and social services network. What to Expect During Your Visit
  • The process typically begins with an orientation interview to assess the individual's social and psychological needs.
  • APFEM follows a 'person-centered' approach, meaning treatment plans are co-created with the individual to focus on their specific goals, whether that is finding a job, moving into independent housing, or improving social interactions.
  • Wait times for initial information are generally low, though specific rehabilitation programs may have occupancy limits based on regional funding. Location & Accessibility
  • Situated on Carrer del Canonge Joan Planells, the center is within walking distance of the main Ibiza bus station (CETIS), making it accessible for those without a car.
  • The facility is ground-floor accessible or equipped with elevators, ensuring full wheelchair access.
  • It is located near the main commercial areas of Eivissa, convenient for those staying in or near the city center. Why Tourists and Residents Choose Them
  • While tourists experiencing an acute crisis usually head to Can Misses Hospital, those staying in Ibiza long-term (expats) choose APFEM for its community reputation and its ability to provide a structured social life.
  • They are the primary link to 'Es Garrover' and other special employment initiatives on the island. Safety & Standards
  • APFEM adheres to strict Spanish and EU regulations regarding social care and mental health. They work in close collaboration with the Balearic Health Service (IB-Salut) and the Consell Insular d’Eivissa. Booking & Practical Info
  • Appointments can be made via phone or by visiting their office during morning hours.
  • As a non-profit, many services are subsidized or linked to the public social service network, making them more affordable than private-only clinics for long-term care.

    • Services Offered

    Psychosocial Rehabilitation
    Supervised Residential Housing
    Labor Insertion & Job Coaching
    Family Counseling & Support Groups
    Occupational Therapy Workshops
    Social Skills Training
    Mental Health Advocacy
    Leisure and Free Time Programming
    Administrative Support for Social Benefits

    Tourist Information

    How To Book
    Appointments can be requested via phone (+34 971 39 26 94) or through the contact form on their website.
    Languages Spoken
    Spanish and Catalan are the primary languages. English-speaking staff are usually available for basic coordination, but formal therapy is predominantly in Spanish.
    English Speaking Practitioners
    Limited. It is recommended to bring a translator if seeking deep psychological counseling in English.
    Appointment Availability
    Advance booking is required for evaluations; they do not operate as a walk-in emergency psychiatric clinic.
    Emergency Service
    No. For mental health emergencies, tourists should go to the Emergency Department at Can Misses Hospital or call 112.
    Payment Methods
    They accept bank transfers and card payments for specific services. Many programs are funded via social agreements.
    Travel Insurance Acceptance
    Unlikely to be accepted directly as they are a social association; however, they can provide invoices for reimbursement if applicable.
    Ehic Acceptance
    Indirectly relevant through the public health system (IB-Salut) with which they collaborate.
    Prescription Process
    They do not primarily function as a prescribing pharmacy; medical prescriptions are handled via the public health doctor or private psychiatrist.
    Medical Records In English
    Available upon request, though translation may be required by the patient.
    How To Get There
    Located in Ibiza Town. Best reached by the L10 or L13 bus to the CETIS station, followed by a 5-minute walk.

    Languages Spoken

    SpanishCatalanEnglish (Basic/Administrative)

    Insurance Information

    APFEM works closely with the Spanish Public Insurance (Seguridad Social) and the Balearic Health Service (IB-Salut). Most of their programs are aimed at residents who are registered in the local system. Private travel insurance is rarely used here directly, as this is a social rehabilitation center rather than a private medical clinic. Out-of-pocket costs are generally low or subsidized for members of the association.

    Frequently Asked Questions

    Is APFEM a private psychiatric clinic?

    No, it is a non-profit association focused on social and psychosocial rehabilitation rather than just clinical medical treatment.

    Do they speak English?

    Administrative staff can assist in English, but most group programs and social services are conducted in Spanish or Catalan.

    Can I go there for a mental health emergency?

    No. In case of an emergency, you should call 112 or go to the Emergency Room at Can Misses Hospital.

    Do they help with finding jobs in Ibiza?

    Yes, they have specialized labor insertion programs (CET) to help people with mental health conditions find appropriate work.

    Is the facility wheelchair accessible?

    Yes, the center is designed to be fully accessible for individuals with reduced mobility.

    Do they offer support for families?

    Yes, one of their core missions is providing support, information, and counseling to the families of those with mental illness.

    Where is APFEM located?

    They are located at Carrer del Canonge Joan Planells, 1, in Ibiza Town, near the main bus station.

    Do I need a referral from a doctor?

    While you can contact them directly for information, many of their subsidized programs require a referral from the Balearic Health Service (IB-Salut).

    Can tourists use their services?

    Their services are primarily designed for long-term residents and expats. Tourists needing temporary help are usually referred to hospital services.

    What are their opening hours?

    They are generally open Monday through Friday from 8:00 AM to 5:00 PM.