Apfem
What Makes This Place Special
Quick Overview
What They Do:
Why Tourists and Expats Choose Them:
Key Services:
Standout Features:
What Customers Say
With a high 4.8-star rating, APFEM is widely praised for its 'humanity' and 'professionalism.' Real customers and family members frequently highlight the dedication of the staff, describing the facility as a 'vital support system' for the island. Common praise points include the effectiveness of their social integration programs and the warmth of the environment. There are no significant public complaints regarding their service quality, though some users note that as a non-profit, they focus heavily on long-term rehabilitation rather than quick-fix medical treatments. The overall sentiment is one of deep gratitude and trust in their social mission.
Recent Reviews
Es una organización que me ha ayudado mucho y sigue haciendolo, tanto a mi como a mí hijo, desde que estoy con ellos, no me siento tan sola y me siento apoyada y acompañada, se lo agradezco muchísimo a todos ellos. Mil gracias por vuestro apoyo y vuestra ayuda
No tengo palabras para agradecer a nuestra psicologa de Apfem, su dedicación y cariño. En la isla de Ibiza el tema de la salud mental está realmente a la cola de las prioridades, y encontrar un lugar como Apfem donde te ayudan, es como encontrar un oasis en el desierto. Gracias Raquel por todo.
Excelente atención y trato, son muy profesionales. 100% recomendado.
Apfem es un lugar donde se pone de manifiesto la calidad humana de las personas que trabajaban allí. Siempre están dispuestos a ayudarte y a buscar soluciones a cualquier problema que puedas tener. 100% recomendable si buscas profesionalidad y eficacia.
Full Details
About This Practice
Facility & Team
What to Expect During Your Visit
Location & Accessibility
Why Tourists and Residents Choose Them
Safety & Standards
Booking & Practical Info
Services Offered
Tourist Information
{"how_to_book":"Appointments can be requested via phone (+34 971 39 26 94) or through the contact form on their website.","languages_spoken":"Spanish and Catalan are the primary languages. English-speaking staff are usually available for basic coordination, but formal therapy is predominantly in Spanish.","english_speaking_practitioners":"Limited. It is recommended to bring a translator if seeking deep psychological counseling in English.","appointment_availability":"Advance booking is required for evaluations; they do not operate as a walk-in emergency psychiatric clinic.","emergency_service":"No. For mental health emergencies, tourists should go to the Emergency Department at Can Misses Hospital or call 112.","payment_methods":"They accept bank transfers and card payments for specific services. Many programs are funded via social agreements.","travel_insurance_acceptance":"Unlikely to be accepted directly as they are a social association; however, they can provide invoices for reimbursement if applicable.","ehic_acceptance":"Indirectly relevant through the public health system (IB-Salut) with which they collaborate.","prescription_process":"They do not primarily function as a prescribing pharmacy; medical prescriptions are handled via the public health doctor or private psychiatrist.","medical_records_in_english":"Available upon request, though translation may be required by the patient.","how_to_get_there":"Located in Ibiza Town. Best reached by the L10 or L13 bus to the CETIS station, followed by a 5-minute walk."}
Languages Spoken
Insurance Information
APFEM works closely with the Spanish Public Insurance (Seguridad Social) and the Balearic Health Service (IB-Salut). Most of their programs are aimed at residents who are registered in the local system. Private travel insurance is rarely used here directly, as this is a social rehabilitation center rather than a private medical clinic. Out-of-pocket costs are generally low or subsidized for members of the association.
Frequently Asked Questions
Is APFEM a private psychiatric clinic?
No, it is a non-profit association focused on social and psychosocial rehabilitation rather than just clinical medical treatment.
Do they speak English?
Administrative staff can assist in English, but most group programs and social services are conducted in Spanish or Catalan.
Can I go there for a mental health emergency?
No. In case of an emergency, you should call 112 or go to the Emergency Room at Can Misses Hospital.
Do they help with finding jobs in Ibiza?
Yes, they have specialized labor insertion programs (CET) to help people with mental health conditions find appropriate work.
Is the facility wheelchair accessible?
Yes, the center is designed to be fully accessible for individuals with reduced mobility.
Do they offer support for families?
Yes, one of their core missions is providing support, information, and counseling to the families of those with mental illness.
Where is APFEM located?
They are located at Carrer del Canonge Joan Planells, 1, in Ibiza Town, near the main bus station.
Do I need a referral from a doctor?
While you can contact them directly for information, many of their subsidized programs require a referral from the Balearic Health Service (IB-Salut).
Can tourists use their services?
Their services are primarily designed for long-term residents and expats. Tourists needing temporary help are usually referred to hospital services.
What are their opening hours?
They are generally open Monday through Friday from 8:00 AM to 5:00 PM.