Centre de Salut Es Viver
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Centre de Salut Es Viver

Mental Health & Therapy
2.0
102 reviews
WhatsAppCall +34 971 39 16 32Visit Website
Address
Carrer del Músic Fermí Marí, 5, 07800 Eivissa, Illes Balears, Spain
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What Makes This Place Special

EHIC AcceptedPublic Health SystemMental Health UnitPediatric ServicesWheelchair AccessibleCentral Ibiza LocationLicensed Professionals

Quick Overview

What They Do:

  • Centre de Salut Es Viver is a public primary healthcare facility (Centro de Salud) operated by the Balearic Health Service (IB-Salut). It provides essential medical services, including general medicine, pediatrics, and nursing, and houses a specialized Mental Health Unit (Unidad de Salud Mental).

    • Why Tourists Choose Them:

  • Tourists primarily visit this center for urgent care needs under the European Health Insurance Card (EHIC) scheme or for psychiatric emergencies. Its central location in Ibiza town makes it a primary point of contact for those staying in the city.

    • Key Services:

  • Primary Healthcare & General Practice (GP)
  • Specialized Mental Health Unit (Psychiatry and Psychology)
  • Emergency Nursing and Triage

    • Standout Features:

  • As a public facility, it is the official provider for EHIC holders, ensuring regulated care without the high costs of private clinics. It is integrated into the Balearic Islands' wider hospital network (Can Misses).

    • What Customers Say

    The facility holds a 2.0-star rating based on 102 reviews, which is common for public health centers in the region.

    Common Praise:

  • Patients often praise the professionalism of specific doctors and nurses once they are seen.
  • The facility is noted for being clean and centrally located.

    • Common Complaints:

  • Significant frustration regarding the telephone booking system, with many users reporting it is 'impossible' to get through.
  • Long wait times for non-emergency appointments.
  • Administrative and reception staff are frequently criticized for being overwhelmed or unhelpful.
  • Language barriers at the front desk for non-Spanish speakers.

    • Recent Reviews

    anabel gonzalez

    Médico de la consulta número 12 ,llega 20 minutos tarde por estar en el pasillo charlando de apartamentos para alquilar y como se le acumula el trabajo ni me mira ,lo primero que me pregunta es si he ido a trabajar hoy (como si fuera buscando una baja )lo único que hace es auscultarme por encima de la ropa para decidir que no tengo nada ,le reclamo que me mire que para eso tengo mi cita y empieza a gritarme y tratarme super mal ,tengo que abandonar la consulta a 39 de fiebre y marchar para casa indignada y sin ser atendida

    Jan 2026
    Yanni Villalba

    Busquen otro personal porfavor, en todos los sectores.

    Jan 2026
    Luis Betancourt

    Veo ya varios comentarios sobre la misma señora . Rubia de pelo corto ! Hoy acompañé a mi hermana a sacarse la tarjeta sanitaria y le ha llamado sin razón alguna , estafadora y poco más . Palabras fuera de contexto. ( ya que mi hermana tiene sus papeles en regla ) . Xenofobia, Mal trato por parte de una servidora pública . Merece más que una reseña una denuncia .

    Dec 2025
    El's D

    Hay una señora rubia de pelo corto con gafas en mostrador que es una maleducada, trata mal con soberbia te coge los papeles con mala uva no te da alternativas de nada y encima te grita . Personas así no podrían trabajar de cara al público … siempre que voy tiene movida con alguien

    Nov 2025
    Nm

    Nov 2025
    G. C.

    Al Jordi jurado,A mi niño por no enviar especialista. Le a jodido un riñón, insalvable ya. El otro dios dirá. Hasta la especialista se ha sorprendido.....soberbio, ibicenco con prejuicios....preocupado más de que no tires medicinas para el tercer mundo. Que dios le perdone. Se cree por en cima del bien y del mal. Una vergüenza para la profesión....tiene que enviar a los especialistas, que daño hace

    Sep 2025
    Full Details

    About This Practice

  • Centre de Salut Es Viver is a cornerstone of the public healthcare infrastructure in Ibiza Town. While it serves as a general primary care center, it is specifically recognized for housing one of the island's key Mental Health Units (Unidad de Salud Mental). This makes it a vital resource for both long-term residents (expats) and tourists requiring psychiatric intervention or medication management within the Spanish National Health System.

    • Facility & Team

  • The facility is a standard government-run medical center. The team consists of multi-disciplinary professionals including General Practitioners (médicos de cabecera), Pediatricians, Nurses, Psychiatrists, and Clinical Psychologists. As a public entity, all staff are highly qualified and have passed rigorous state examinations (OPEs). While Spanish and Catalan are the official languages, many medical staff speak functional English, though administrative staff may not.

    • What to Expect During Your Visit

  • For non-emergencies, patients must book an appointment (cita previa), which can be difficult via phone. For urgent matters, there is a triage process. Tourists should expect a wait, as the center prioritizes local residents with scheduled appointments. The atmosphere is clinical and functional, typical of a busy public health environment.

    • Location & Accessibility

  • Located on Carrer del Músic Fermí Marí, the center is easily accessible for those staying in Ibiza Town (Eivissa). It is within walking distance of many local hotels and residential areas. The facility is ground-floor accessible and compliant with standard Spanish disability access regulations. Parking in the immediate vicinity can be challenging during peak hours.

    • Why Tourists Choose Them

  • The primary driver for tourists is the acceptance of the European Health Insurance Card (EHIC). Unlike private medical centers in Ibiza that require upfront payment or private travel insurance, Es Viver provides care under reciprocal EU agreements. It is the go-to location for those needing a public health report or specialized mental health support that private GPs might not provide.

    • Safety & Standards

  • The center adheres to the strict health and safety protocols of the IB-Salut (Servei de Salut de les Illes Balears). This includes standardized emergency protocols and integration with the Can Misses Hospital for referrals. All medical records are digitized within the Balearic health network.

    • Booking & Practical Info

  • Appointments can theoretically be made via the 'Cita Previa' website or the 'IbSalut' app, though these often require a local health card (TSI). Tourists are generally advised to visit in person with their passport and EHIC/Insurance documents to register at the desk for an appointment or urgent care.

    • Services Offered

    General Medicine (GP)
    Psychiatry
    Clinical Psychology
    Nursing Care
    Pediatrics
    Blood Testing (Scheduled)
    Vaccinations
    Social Work Services
    Emergency Triage
    Chronic Disease Management

    Tourist Information

    **How To Book:** In-person visit is recommended for tourists; phone lines are often busy. Use the 'Cita Previa IB-Salut' app if you have a local health card. **Ehic Acceptance:** Yes, this is the official facility for EHIC use. **Payment Methods:** Free with EHIC or Spanish Social Security. Private users may be billed according to public rates. **How To Get There:** Located in the Es Viver district of Ibiza Town. Accessible by local L10 or L14 bus lines. Limited street parking. **Languages Spoken:** Spanish and Catalan are official. Medical staff often speak English; administrative staff may have limited English. **Emergency Service:** Available during opening hours; after-hours emergencies should go to Can Misses Hospital. **Prescription Process:** Digital prescriptions are standard; tourists will receive a paper copy to take to any pharmacy (farmacia). **Appointment Availability:** Same-day for urgent triage; several days/weeks for routine consultations. **Medical Reports In English:** Generally provided in Spanish; translation services are not standard. **Travel Insurance Acceptance:** Primarily handles EHIC; for private travel insurance, you usually pay and claim back later. **English Speaking Practitioners:** Available, but not guaranteed for every shift.

    Languages Spoken

    SpanishCatalanEnglish (Medical staff level)French (Limited)

    Insurance Information

    This is a public health center. It accepts Spanish National Health Insurance (Seguridad Social) and the European Health Insurance Card (EHIC). It does not directly bill private international travel insurance companies; patients without an EHIC or Spanish health card will be charged 'public prices' (tasas) and must seek reimbursement from their own insurers.

    Frequently Asked Questions

    Do I need an appointment for an emergency?

    No, for urgent medical issues, you can present yourself at the 'Urgencias' desk during opening hours for triage.

    Do they speak English at Es Viver?

    Many doctors speak English, but administrative staff at the front desk often only speak Spanish or Catalan. Having a translation app ready is helpful.

    Can I use my EHIC card here?

    Yes, this is a public IB-Salut center where the European Health Insurance Card is fully recognized for necessary medical care.

    Is there a psychiatrist available for tourists?

    The center has a Mental Health Unit (USM). Tourists in crisis can be seen via triage, but routine therapy is usually reserved for residents.

    What should I bring to my appointment?

    You must bring your Passport or ID card, and either your Spanish Health Card (TSI) or your European Health Insurance Card (EHIC).

    Can they provide a medical report for my insurance?

    Yes, they can provide a medical report, but it will be in Spanish. You may need to have it translated later for your insurance provider.

    Are they open on weekends?

    No, the center is closed on Saturdays and Sundays. For weekend emergencies, go to the Can Misses Hospital Emergency Department.

    How do I get a prescription refilled?

    You must see a GP at the center. Bring your current medication packaging or a previous medical report to facilitate the process.

    Is there parking nearby?

    There is no dedicated parking lot. Street parking is available in the surrounding neighborhood but can be very difficult to find.

    Does this center offer COVID-19 testing?

    Testing is provided based on current clinical guidelines for symptomatic patients or those in high-risk groups.