Hospital Can Misses
What Makes This Place Special
Quick Overview
What They Do:
Why Tourists Choose Them:
Key Services:
Standout Features:
What Customers Say
The 2.6-star rating reflects a common trend for public hospitals in Spain, where administrative delays often overshadow clinical quality. Common Praise: Patients frequently mention the high level of professionalism among the medical staff and the modern, clean facilities of the 'new' hospital building. Some reviewers highlight life-saving interventions in the ER. Common Complaints: The most frequent frustrations involve long wait times in the emergency department, difficulty reaching specific departments by phone, and perceived 'coldness' in administrative procedures. Regarding mental health specifically, some users note the bureaucracy involved in getting follow-up appointments, though the crisis care is generally regarded as robust. Overall Sentiment: Mixed; while the clinical care is respected, the 'patient experience' in terms of speed and communication is a frequent pain point.
Recent Reviews
Una cagada tardan mucho en atender, algunos médicos son amables otros ni te hablan.
Hoy mi valoración es pésima, vine porque mi hija de 4 años se dio un golpe en la cabeza y presenta síntomas de confusión y perdida de memoría y a pesar de que no hay nadie en la sala de espera llevamos más de 2 horas esperando a que la atiendan, haciendo mil cosas para que no se duerma, que por la hora más de las 22 es casi imposible. Repito en estas 2 horas no hay otro niño en la sala de espera de pediatría y sin embargo no la atienden, simplemente no hay Dr/a o si hay estará durmiendo o haciendo quién sabe que. Es un día miércoles, no es ni siquiera fin de semana, ni madrugada. Y nadie nos da información . Terrible
Mi experiencia con el Dr. Fernández, oftalmólogo que me operó en la Clínica Dexeus de Barcelona, fue devastadora. Me resulta incomprensible que sea jefe de servicio de oftalmología, porque en mi caso hubo una mala praxis grave. Durante la intervención me retiró un músculo que no debía retirarse, lo que me dejó deformada, con un impacto enorme en mi autoestima y en mi vida. A raíz de esa cirugía he tenido que someterme a 11 cirugías posteriores para intentar reparar el daño y, aun así, no he recuperado el 100%. El propio doctor reconoció que lo había hecho mal y que esa cirugía no correspondía al protocolo adecuado para mi caso. Existen grabaciones en las que admite que no debía haberme realizado esa intervención. A pesar de ello, no hizo nada para ayudarme: me cerró la puerta y trató de ocultar el error, en lugar de asumir responsabilidades. Yo confié en él plenamente y estuve incluso dispuesta a que intentara corregirlo, pero el trato posterior fue déspota, frío y deshumanizado. No hubo acompañamiento, ni solución, ni responsabilidad. Comparto mi experiencia para que otras personas tengan toda la información antes de ponerse en manos de este profesional, porque las consecuencias de una cirugía mal indicada pueden arruinarte la vida.
Oye, ha ido la consulta de cirugía y no me ha gustado mucho cómo ha estado el asunto en fin a ver si mejora
Pésimo, pocas ganas de trabajar. Te mandan a hacer las cosas como si fueras cualquiera, en vez de tratarte como un paciente que viene de urgencias por un malestar. Te atienden con malas caras. Si no quieres trabajar de eso pues no lo hagas otros lo harían mejor.
Full Details
About This Practice
Facility & Team
What to Expect During Your Visit
Location & Accessibility
Why Tourists Choose Them
Safety & Standards
Booking & Practical Info
Services Offered
Tourist Information
{"booking_process":"Emergencies are walk-in 24/7. Outpatient mental health care requires a referral from a local health center (Centro de Salud).","languages_spoken":"Spanish and Catalan are official. English is commonly spoken by doctors in the Emergency Department, though administrative staff may have limited English.","english_speaking_doctors":"Yes, many specialist doctors speak English, but the availability of a dedicated English-speaking therapist for long-term care is not guaranteed.","appointment_availability":"Emergency is immediate (subject to triage); outpatient appointments often have long waiting lists (weeks or months).","emergency_service":"24/7 Emergency Room with psychiatric duty staff available.","payment_methods":"Free with EHIC/Spanish Social Security. For others: Credit card or bank transfer for billed services.","travel_insurance":"Accepted, but usually requires the patient to pay upfront and claim reimbursement, unless it is a life-threatening emergency where the hospital coordinates with the insurer.","ehic_acceptance":"Yes, this is the primary facility for EHIC usage in Ibiza.","prescription_process":"Doctors can issue official 'Receta Médica' which can be filled at any pharmacy (Farmacia) in Spain.","medical_reports_in_english":"Not standard. Reports are typically issued in Spanish or Catalan. Translation services must usually be arranged independently.","transport_access":"Ample paid parking on-site. Well-connected by local Ibiza Town bus routes."}
Languages Spoken
Insurance Information
Hospital Can Misses is a public facility. It accepts Spanish Social Security (Seguridad Social) and the European Health Insurance Card (EHIC) for necessary treatments. Tourists from outside the EU or those without an EHIC will be treated but will receive a bill. Most travel insurance policies will reimburse these costs, but direct billing is not always available for outpatient services. Private Spanish health insurance (e.g., Sanitas, Adeslas) may have limited agreements here, as they often prefer private clinics, but they cover emergency stabilization at Can Misses.
Frequently Asked Questions
Is Hospital Can Misses a private or public hospital?
It is a public hospital managed by the Balearic Health Service (IB-Salut).
Do I need an appointment for the emergency room?
No, the emergency department (Urgencias) is open 24/7 for walk-ins.
Will they speak English?
Most medical doctors speak functional English, especially in the emergency department, but administrative staff may only speak Spanish or Catalan.
Can I use my European Health Insurance Card (EHIC) here?
Yes, this is the correct facility for using your EHIC for medically necessary treatment.
What should I bring for a mental health emergency?
Bring your passport/ID, your EHIC or insurance documents, and a list of any current medications.
Is there a psychiatrist on duty at night?
Yes, the hospital has a psychiatrist on call 24/7 for emergency evaluations.
Can I get a prescription for my psychiatric medication?
Yes, if the duty doctor deems it necessary, they can provide a prescription that is valid at any local pharmacy.
Is there parking available?
Yes, there is a large underground paid parking lot and some limited street parking nearby.
How do I get there by bus?
Lines L10, L12A, and L13 are among the routes that serve the hospital area.
Do they offer long-term therapy for tourists?
Public outpatient therapy is generally reserved for residents. Tourists are typically stabilized in emergencies and referred back to their home country or a private local therapist.