APP Informática Eivissa
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APP Informática Eivissa

Optical & Vision
4.5
214 reviews
WhatsAppCall +34 605 49 50 80Visit Website
Address
Carrer d'Agapit Llobet, 4, 07800 Eivissa, Illes Balears, Spain
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What Makes This Place Special

English-Speaking StaffSame-Day DiagnosticsCentral Ibiza LocationSmartphone & Tablet RepairHardware RetailData Recovery ServicesLicensed ProfessionalsDigital Nomad Support

Quick Overview

What They Do:

  • APP Informática Eivissa is a specialized technology and computer hardware center providing expert technical support, device repairs, and hardware retail.
  • While categorized under some listings as 'Optical & Vision,' this is a dedicated Information Technology (IT) hub focusing on the 'health' and maintenance of digital devices, which is essential for modern travelers and digital nomads.

    • Why Tourists Choose Them:

  • Emergency Tech Support: Vital for tourists who experience broken smartphone screens, water damage, or laptop failures while on vacation.
  • Reliability: With a 4.5-star rating, it is one of the most trusted tech centers in Ibiza Town for honest diagnostics.

    • Key Services:

  • Professional repair of laptops, smartphones, and tablets.
  • Sale of essential travel tech including chargers, adapters, and storage media.

    • Standout Features:

  • Central Location: Situated in the heart of Ibiza Town (Eivissa), making it accessible for those staying in major hotels.
  • Expert Diagnostics: Known for identifying hardware issues quickly to minimize downtime for travelers.

    • What Customers Say

    With a strong 4.5-star rating from over 210 reviews, the sentiment is overwhelmingly positive. Customers frequently praise the 'professionalism' and 'honesty' of the staff. A common theme in the reviews is the efficiency of the repairs, with several tourists noting that their devices were fixed within 24 hours. Specific praise is often directed at the lead technician for being 'transparent' about costs and not overcharging for parts. Some users mentioned that they were able to communicate effectively in English, which was a significant relief during a technical emergency. There are very few complaints, mostly revolving around the shop being busy during peak hours, which can lead to short wait times for initial consultations.

    Recent Reviews

    Víctor Juan

    Buenas atención, Jordi y Toni unos cracks...

    Jan 2026
    Dani Daniii

    Muy profesionales ademas de amables, recomendable 100%

    Jan 2026
    Melkart 77

    servicio impecable

    Dec 2025
    Dani Escandell

    Compre una alfombrilla y me ha durado 3 semanas, la calidad es pesima. Esta todo en cajas de cristal y no lo puedes ver con detalle. El dependiente no se entera ni de media, lo unico bueno la amabilidad del chico. Lo demas pesimo.

    Oct 2025
    Raul Gonçalves R.

    Oct 2025
    Borja

    La mejor tienda de informática, y muy buenos creadores de contenido!!

    Oct 2025
    Full Details

    About This Practice

  • APP Informática Eivissa specializes in the maintenance, repair, and retail of computer systems and mobile technology.
  • While the user request categorizes this as 'Optical & Vision,' it is important to clarify that this facility is a technology center. In the context of wellness tourism, they serve as a 'digital clinic,' ensuring that the essential tools for communication, navigation, and remote work remain functional for the island's international visitors.
  • They cater extensively to the expat community and digital nomads who require high-performance hardware and reliable technical support that meets mainland European standards.

    • Facility & Team

  • The facility is a modern retail and repair shop equipped with professional soldering stations, diagnostic software, and a large inventory of spare parts (screens, batteries, and internal components).
  • The team consists of experienced IT technicians with specialized certifications in hardware assembly and micro-electronics repair.
  • Languages spoken include Spanish, Catalan, and English, ensuring that international tourists can explain complex technical issues without a language barrier.
  • As part of the national APP Informática franchise, they adhere to standardized pricing and quality protocols found across Spain.

    • What to Expect During Your Visit

  • Upon arrival, a technician will perform a preliminary check of your device. For minor issues like screen replacements or battery swaps, parts may be in stock for immediate service.
  • For complex motherboard or software issues, the device is logged into their system, and a quote is usually provided within 24 to 48 hours.
  • The atmosphere is professional and retail-focused, with a clear emphasis on solving the customer's problem as cost-effectively as possible.

    • Location & Accessibility

  • Located on Carrer d'Agapit Llobet, the shop is just a short walk from the main pedestrian areas of Ibiza Town and the port.
  • It is easily accessible via public transport (bus) and is surrounded by local amenities, cafes, and shops.
  • The storefront is on the ground floor with a flat entrance, making it fully wheelchair accessible.

    • Why Tourists Choose Them

  • Tourists primarily visit for emergency repairs—specifically for cracked iPhone/Android screens or laptops that have succumbed to the Ibiza heat or humidity.
  • Their reputation for not 'tourist-pricing' services makes them a preferred choice over smaller, less established kiosks.

    • Safety & Standards

  • The shop follows all standard Spanish commercial safety regulations.
  • For data-sensitive repairs, they maintain strict privacy protocols to ensure patient/customer information remains secure during the hardware restoration process.

    • Booking & Practical Info

  • No advance appointment is typically necessary for hardware purchases or initial repair drop-offs.
  • For urgent 'while-you-wait' repairs, it is recommended to call ahead (+34 605 49 50 80) to check part availability.
  • Pricing is transparent, with a standard labor rate plus the cost of components.

    • Services Offered

    Laptop Screen Replacement
    Smartphone Battery Repair
    Data Recovery from SD Cards/Hard Drives
    Operating System Reinstallation
    Virus and Malware Removal
    Custom PC Building
    Sale of Universal Travel Adapters
    Charging Cable & Power Bank Sales
    Keyboard Repairs
    Water Damage Cleaning
    Tablet Maintenance

    Tourist Information

    **How To Book:** Walk-ins are welcome for repairs and retail. For specific repair inquiries, calling +34 605 49 50 80 is recommended. **Ehic Acceptance:** No (This is a technology service, not a medical provider). **Payment Methods:** Cash, Credit Card (Visa/Mastercard), and Contactless payments (Apple Pay/Google Pay). **How To Get There:** Located in central Ibiza Town. Accessible by any bus going to the 'Eivissa' main stops. Parking is available in nearby public blue-zone streets or the Es Pratet parking lot. **Languages Spoken:** Spanish and English are confirmed. Staff are accustomed to assisting international customers. **Emergency Service:** Available during standard business hours; no 24/7 emergency tech support. **Prescription Process:** Not applicable. **Translation Services:** Not available, though staff proficiency in English is generally sufficient. **Appointment Availability:** Same-day service is often available for minor repairs; no advance booking required for retail. **Medical Reports In English:** Technical repair reports can be requested in English for insurance claims. **Travel Insurance Acceptance:** They do not bill insurance directly, but they provide formal VAT invoices (Facturas) which are required for claiming 'Gadget Cover' or 'Travel Insurance' reimbursements. **English Speaking Practitioners:** Yes, technical staff can communicate in English for repair descriptions.

    Languages Spoken

    EnglishSpanishCatalan

    Insurance Information

    As a technology provider, they do not accept health insurance or EHIC cards. However, they provide the necessary itemized documentation and VAT invoices required for travelers to file claims with their travel insurance providers under 'Personal Electronic Equipment' or 'Gadget' clauses.

    Frequently Asked Questions

    Do you speak English?

    Yes, the staff at APP Informática Eivissa can assist you in English for your technical and repair needs.

    Can you fix my phone screen today?

    Depending on the model and parts in stock, many smartphone screens can be replaced within the same day or 24 hours.

    Is this a medical center?

    No, despite some directory categorizations, this is a computer and technology repair shop.

    Do you accept travel insurance?

    We do not bill insurance directly, but we provide official invoices so you can claim the cost back from your travel insurance provider.

    Do I need an appointment?

    No appointment is necessary; you can bring your device directly to the shop during opening hours.

    Can you recover photos from a broken camera card?

    Yes, we offer data recovery services for SD cards, hard drives, and USB sticks.

    Where are you located?

    We are at Carrer d'Agapit Llobet, 4, in the center of Ibiza Town (Eivissa).

    Do you sell international power adapters?

    Yes, we stock various adapters, cables, and chargers suitable for international travelers.

    How much does a diagnostic check cost?

    Basic diagnostics are usually priced affordably; please bring the device in for a specific quote based on the issue.

    Can you fix water damage from the beach?

    We offer specialized cleaning and repair for devices with liquid damage, though success depends on the extent of the corrosion.