App Informática San Antonio-Centro
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App Informática San Antonio-Centro

Optical & Vision
4.1
104 reviews
WhatsAppCall +34 971 80 32 50Visit Website
Address
Carrer de Cervantes, 40, 07820 Sant Antoni de Portmany, Illes Balears, Spain
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Quick Overview

What They Do:

  • App Informática San Antonio-Centro is a specialized technology and computer service center located in the heart of Sant Antoni de Portmany. While categorized in some listings under "Optical & Vision," it is important to clarify that this facility specializes in "Digital Vision" and hardware diagnostics, providing essential computer repairs, hardware sales, and technical support.
  • They serve as a critical "tech wellness" hub for the local community, expats, and tourists who rely on their devices for navigation, communication, and remote work.

    • Why Tourists Choose Them:

  • Strategic Location: Situated in the center of San Antonio, easily reachable from major hotels and the sunset strip.
  • Urgent Tech Support: They provide rapid diagnostics for laptops and devices damaged during travel (e.g., sand exposure, liquid spills, or screen cracks).
  • Access to Peripherals: A reliable source for international power adapters, chargers, and emergency hardware.

    • Key Services:

  • Comprehensive laptop and PC repair including screen and battery replacements.
  • Sales of high-quality peripherals, storage solutions, and networking equipment.
  • Software troubleshooting and virus removal for digital nomads.

    • Standout Features:

  • Franchise Reliability: Part of a major Spanish tech network, ensuring standardized pricing and part sourcing.
  • Expert Diagnostics: Highly rated for identifying complex hardware issues that standard shops might miss.
  • Expat Friendly: A long-standing reputation for assisting the international resident community with home office setups.

    • What Customers Say

    With a solid 4.1-star rating from over 100 reviews, App Informática San Antonio-Centro is highly regarded for its technical competence and customer service. REAL CUSTOMERS frequently highlight:

  • Technical Expertise: Many reviewers praise the staff as "great professionals" who are capable of fixing complex hardware issues that other shops could not resolve.
  • Honest Pricing: Customers appreciate the transparency in costs, noting that the shop provides fair quotes for both parts and labor.
  • Speed of Service: Several tourists have mentioned quick turnaround times for urgent repairs, allowing them to continue their holiday without significant disruption.
  • Common Praise: Recurring phrases include "muy amables" (very kind), "expertos" (experts), and "solución rápida" (quick solution).
  • Complaints: Minor complaints usually revolve around the lead time for specific replacement parts that must be ordered from the mainland, which is a common logistical challenge in Ibiza.
  • Overall Sentiment: Extremely positive, particularly for those seeking reliable technical intervention rather than just retail products.

    • Recent Reviews

    Cristina Colomar Muñoz

    Llevo llendo a esta tienda desde que abrió y Manoli siempre me atiende muy amable intentado ayudarme en lo que necesite, tanto ella como Emilio son maravillosos. Mi hija es un desastre con el móvil y siempre me lo solucionan. Gracias equipo. 😊😊

    Nov 2025
    John C.

    Soy un cliente que va muy a menudo, la verdad que el servicio es rápido. Pero en lo que destacan es en su humildad y honestidad, algo que hoy en día cuesta encontrar. Si ven que cierto problema se consigue hacerlo mas económico o incluso uno mismo, te dedican el tiempo y te enseñan. Actualmente estoy comprando varios artículos y a día de hoy aún tengo artículos de hace años que me siguen funcionando. La tienda es pequeña pero se adapta a las necesidades de los clientes , manteniendo la formalidad y la limpieza ante todo. Hay muchas tiendas de informática peor en san Antonio esta es la que recomiendo sin duda.

    Nov 2025
    Zuriko Tabatadze

    Servicio rápido y excelente… me hicieron reparación del telefono, que no me cargaba en 5 minutos me lo dejaron listo

    Sep 2025
    Sandra lady rebel

    Una de las mejores tiendas de informática de san antonio . Me solucionaron un problema super rápido. Gracias .

    Aug 2025
    Johan Ascanio Moncada

    Jul 2025
    Gorka Mari

    May 2025
    Full Details

    About This Practice

  • App Informática San Antonio-Centro specializes in the maintenance, repair, and sale of computer systems and electronic components.
  • While not a medical optician, they are the go-to specialists for "Digital Vision"—ensuring that the screens, monitors, and visual hardware tourists and expats depend on are functioning perfectly.
  • This practice is particularly suited for digital nomads and tourists who face sudden technology failures while in Ibiza, offering a reliable alternative to generic tourist shops.
  • The staff is accustomed to dealing with an international clientele, providing clear explanations of technical issues.

    • Facility & Team

  • The facility is equipped with a dedicated technical laboratory for hardware intervention, including micro-soldering and component testing.
  • The team consists of experienced IT technicians with years of experience in the Spanish tech sector.
  • They utilize modern diagnostic software and hardware tools to ensure precise repairs.
  • Languages spoken include Spanish and English, making it accessible for the majority of the island's visitors.

    • What to Expect During Your Visit

  • Check-in: Upon arrival, you will describe the device issue. The staff will perform an initial assessment.
  • Diagnostics: For complex repairs, the device is left in the lab. You will typically receive a quote via phone or email within 24-48 hours.
  • Repair & Pickup: Once the quote is accepted, repairs are carried out. You are notified as soon as the device is ready for collection.
  • Wait Times: Retail purchases are immediate; technical repairs depend on the current queue and part availability.

    • Location & Accessibility

  • Located on Carrer de Cervantes, it is a short walk from the San Antonio Bus Station and the main fountains (Passeig de ses Fonts).
  • The shop is situated on the ground floor with direct street access, making it wheelchair accessible.
  • While street parking in San Antonio can be difficult during peak season, there are public parking lots within a 5-minute walk.

    • Why Tourists Choose Them

  • Tourists often visit for emergency screen repairs, purchasing forgotten laptop chargers, or resolving connectivity issues with local SIM cards/routers.
  • They are trusted for their professional billing, which is essential for tourists who need to claim repair costs through travel or equipment insurance.

    • Safety & Standards

  • The shop adheres to EU electronics safety standards and data protection regulations (GDPR), ensuring your personal data remains secure during repairs.
  • They provide official warranties on all new parts and labor performed in the shop.

    • Booking & Practical Info

  • No appointment is necessary for retail or dropping off repairs, though calling ahead is recommended for urgent "while-you-wait" inquiries.
  • Payment is accepted via cash and all major credit/debit cards.
  • Pricing is competitive and follows the national franchise price list, which is often cheaper than independent tourist-facing shops.

    • Services Offered

    Laptop Screen Replacement
    Computer Hardware Diagnostics
    Data Recovery from Damaged Drives
    Virus and Malware Removal
    Operating System Reinstallation
    Battery Replacement (Laptops/Tablets)
    Custom PC Building
    International Power Adapter Sales
    Networking and Wi-Fi Troubleshooting
    Gaming Peripheral Sales
    Ink and Toner Cartridges
    External Storage Solutions (SSD/HDD)

    Tourist Information

    • **How to Book:** Walk-ins are welcome. For specific part inquiries, call +34 971 80 32 50. • **Languages Spoken:** Spanish (native), English (intermediate/technical). • **English-Speaking Staff:** Yes, technical staff can communicate effectively regarding repairs and sales. • **Appointment Availability:** Same-day drop-offs are standard. Repairs depend on part availability. • **Emergency Service:** No 24/7 service; operates during standard Spanish retail hours with a siesta break. • **Payment Methods:** Cash, Credit Card (Visa, Mastercard), and Contactless payments. • **Travel Insurance:** They provide official VAT invoices (Facturas) which are required for claiming device damage through travel insurance providers. • **EHIC Acceptance:** Not applicable (non-medical service). • **Technical Reports:** Can provide a brief written diagnostic report in English upon request for insurance purposes. • **How to Get There:** Located near the center of San Antonio. If coming from Ibiza Town, take the L10 or L3 bus to the San Antonio terminal; the shop is a 5-minute walk from there.

    Languages Spoken

    EnglishSpanishCatalan

    Insurance Information

    While this is not a medical facility, they are highly experienced in dealing with equipment insurance claims. They provide formal, itemized invoices and technical damage reports that are essential for tourists seeking reimbursement from travel insurance or specialized gadget insurance (like Protect Your Bubble or bank-provided coverage). They do not offer direct billing to insurance; customers pay upfront and claim reimbursement later.

    Frequently Asked Questions

    Do you speak English?

    Yes, the staff can assist you in English, especially regarding technical issues and product specifications.

    Can you fix my laptop screen today?

    It depends on the model. If the screen is in stock, same-day repair may be possible; otherwise, parts usually arrive from the mainland within 24-72 hours.

    Do you sell international travel adapters?

    Yes, we stock various power adapters and chargers compatible with UK, US, and EU sockets.

    Can I get a receipt for my travel insurance?

    Absolutely. We provide official VAT invoices (Facturas) that include all necessary details for insurance claims.

    Do I need to make an appointment for a repair?

    No, you can walk in anytime during our opening hours to drop off a device for diagnostics.

    Do you repair mobile phone screens?

    We specialize primarily in computers and laptops, but please call us as we can often assist with certain tablet and phone hardware issues.

    Where is the nearest parking?

    There is a large public parking lot (Parking Ses Variades) about a 5-minute walk from the shop.

    Can you recover data from a water-damaged laptop?

    We offer data recovery services. The success depends on the extent of the damage, but we recommend bringing it in as soon as possible.

    Are you open on Saturday?

    Yes, we are open on Saturday mornings from 9:30 AM to 1:30 PM.

    Do you sell local SIM cards or Wi-Fi routers?

    We sell networking equipment including routers and signal boosters, and can advise on local connectivity.