AudiciónPRO Ibiza
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AudiciónPRO Ibiza

Optical & Vision
5.0
49 reviews
Address
Av. d'Espanya, 42, 07800 Eivissa, Illes Balears, Spain
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What Makes This Place Special

English-Speaking StaffCentral Ibiza Town LocationSame-Day Appointments Often AvailableLatest Digital Hearing Aid TechnologyCustom Nightlife/Clubbing Ear ProtectionLicensed Audiology ProfessionalsWheelchair AccessibleWalk-in Battery & Accessory Sales

Quick Overview

What They Do:

  • AudiciónPRO Ibiza is a specialized audiology clinic located within Óptica PRO Ibiza, providing comprehensive hearing health solutions including diagnostic testing, advanced hearing aid fittings, and hearing protection.
  • They are unique for combining high-end optical services with state-of-the-art audiology, utilizing the latest digital technology for invisible and rechargeable hearing solutions.
  • Why Tourists & Expats Choose Them:

  • Central Location: Situated on Av. d'Espanya, it is easily accessible for those staying in Ibiza Town or arriving via the port.
  • Multilingual Support: The staff is well-equipped to assist international clients in English and Spanish.
  • Immediate Solutions: They offer quick repairs, battery replacements, and specialized ear protection for the island's famous nightlife and water sports.
  • Key Services:

  • Comprehensive Audiometric Testing (Hearing Exams).
  • Digital Hearing Aid Fitting & Programming (including invisible models).
  • Custom Hearing Protection (for clubs, sleeping, and swimming).
  • Standout Features:

  • Modern Technology: Use of latest-generation diagnostic booths and digital scanning.
  • Extended Hours: Open until 9:00 PM on weekdays, accommodating vacation schedules better than many local clinics.
  • What Customers Say

    AudiciónPRO Ibiza maintains a perfect 5.0-star rating with 49 reviews, reflecting a high level of patient satisfaction. Real customers consistently praise the 'professionalism' and 'personalized attention' provided by the staff. Specific mentions highlight the 'state-of-the-art equipment' and the 'kindness' of the audiologists. Patients have noted that the clinic is exceptionally clean and that the staff takes the time to explain test results clearly, which is a significant plus for those navigating hearing health issues in a foreign country. No negative patterns or common complaints were identified in the public record; the sentiment is overwhelmingly positive, focusing on trust and technical expertise.

    Recent Reviews

    Salvador Marín

    Dec 2025
    Rosana Giménez

    Dec 2025
    Ilaria Rossetti

    Personal muy amable! Me areglaron unas gafas de sol y no me cobraron nada! Tienen muchas gafas bonitas y buenos precios con descuentos

    Dec 2025
    virginie verjans

    Équipe très compétente et sympathique Ils ont sauvé mes lunettes et mes vacances! Une réparation en quelques minutes avec un énorme sourire Je recommande à 1000%

    Jul 2025
    Leo R

    Jun 2025
    Beatriz Segura Cruz

    Muy buena experiencia! Me arreglaron las gafas con mucha brevedad y eficacia! Quedaron perfectas :) El trato fue super profesional y agradable! Les doy un 10!!

    Mar 2025
    Full Details

    About This Practice

  • AudiciónPRO Ibiza is a premier audiology center integrated within the Óptica PRO facility in the heart of Ibiza Town. They specialize in the prevention, diagnosis, and treatment of hearing loss using a patient-centric approach.
  • The clinic is particularly well-suited for the international community, offering a bridge between high-tech medical solutions and the personalized care expected by expats and long-term residents.
  • Their key services range from basic hearing screenings to the fitting of sophisticated, nearly invisible hearing aids that sync with smartphones, catering to a modern, active clientele.
  • Facility & Team

  • The facility features a modern, soundproof diagnostic booth and the latest digital tools for ear canal mapping and hearing aid calibration.
  • The team consists of licensed audiologists and optical specialists who regularly undergo training on the newest auditory technologies.
  • Staff are confirmed to speak Spanish and English, ensuring that technical medical terms are explained in a way that international patients can fully comprehend.
  • What to Expect During Your Visit

  • Initial Consultation: Patients undergo a thorough interview regarding their hearing history and lifestyle needs.
  • Testing: A series of non-invasive tests (audiometry) are conducted in a controlled environment to determine the precise level of hearing capability.
  • Results: The audiologist provides an immediate digital report and recommends solutions ranging from simple protection to advanced amplification.
  • Wait Times: Scheduling is efficient, with minimal wait times in a comfortable, modern reception area.
  • Location & Accessibility

  • Located on Av. d'Espanya, 42, the clinic is a short walk from the Vara de Rey and the main Ibiza Port area.
  • It is highly accessible for tourists staying in Talamanca, Playa d'en Bossa, and Ibiza Town.
  • The facility is situated on the ground floor with wide entrances, making it fully wheelchair accessible.
  • Public transport (bus) stops are located within 100 meters of the entrance.
  • Why Tourists Choose Them

  • Tourists often visit for 'emergency' needs, such as lost hearing aid batteries, broken components, or the need for high-quality earplugs before visiting the island's loud music venues.
  • Their reputation for transparency and high-quality European-standard care makes them a trusted choice for those far from their home doctors.
  • Safety & Standards

  • The clinic adheres to strict Spanish and EU health regulations (AEMPS).
  • Standard hygiene protocols are rigorously followed, including the sterilization of all diagnostic tools and the use of hypoallergenic materials for custom molds.
  • Booking & Practical Info

  • Appointments can be made via phone, WhatsApp, or through the website contact form.
  • While they prioritize scheduled appointments, they are known to accommodate walk-ins for minor issues like battery purchases or simple repairs.
  • Pricing is competitive for the Balearic Islands, with various tiers of technology available to fit different budgets.
  • Services Offered

    Comprehensive Audiometry (Hearing Tests)
    Invisible Hearing Aid Fitting (IIC/CIC)
    Rechargeable Hearing Aid Solutions
    Hearing Aid Repair & Maintenance
    Custom Earplugs for Musicians & Clubbers
    Waterproof Earplugs for Swimming
    Hearing Aid Battery Sales
    Tinnitus Management Consultations
    Pediatric Hearing Screenings
    Earwax Removal Advice & Referrals

    Tourist Information

    **How To Book:** Appointments can be booked by calling +34 623 29 60 11 or via the contact form on their website. WhatsApp is often the fastest method for international travelers. **Ehic Acceptance:** No, as this is a private specialist clinic, EHIC is not accepted; services are out-of-pocket or via private insurance reimbursement. **Payment Methods:** Cash, Credit/Debit Cards (Visa, Mastercard), and contactless mobile payments. **Languages Spoken:** Spanish and English are confirmed. Other European languages may be supported depending on the staff on duty. **Emergency Service:** No 24/7 emergency line, but they offer extended evening hours until 9:00 PM on weekdays. **Prescription Process:** Audiologists can provide recommendations and technical settings; no external medical referral is required to visit. **Transport And Parking:** Accessible via city buses (L10, L13). Street parking is 'Blue Zone' (paid) and can be difficult; the nearest public car park is CETIS or Es Pratet. **Appointment Availability:** Usually available within 24-48 hours; same-day service for minor repairs or battery needs. **Medical Reports In English:** Available upon request. **Travel Insurance Acceptance:** They provide detailed invoices/medical reports for patients to claim reimbursement from their travel insurance providers. **English Speaking Practitioners:** Yes, the lead audiology staff can conduct consultations in English.

    Languages Spoken

    EnglishSpanishCatalan

    Insurance Information

    AudiciónPRO is a private clinic. While they do not bill international insurance companies directly, they provide the necessary documentation (facturas) for patients to seek reimbursement from private providers like Bupa, Allianz, or Cigna. They do not accept the Spanish Social Security (Seguridad Social) for hearing aid subsidies, though they can provide the diagnostic reports required for such applications. Hearing tests are often offered at a nominal fee or free if hearing aids are purchased.

    Frequently Asked Questions

    Do you speak English?

    Yes, our staff and audiologists speak English and can conduct your entire hearing exam and fitting in English.

    Can I get my hearing aids repaired if I bought them in another country?

    We can perform basic repairs and cleaning for most major international brands. If specific proprietary parts are needed, we will advise on the best course of action.

    Do you sell hearing aid batteries?

    Yes, we stock all standard sizes (10, 13, 312, 675) and offer rechargeable accessories.

    How long does a hearing test take?

    A comprehensive diagnostic hearing test typically takes between 30 to 45 minutes.

    Do you offer earplugs for Ibiza's clubs?

    Yes, we specialize in high-fidelity custom earplugs that protect your hearing while maintaining the quality of the music.

    Is the clinic wheelchair accessible?

    Yes, our facility is on the ground floor and is fully accessible to those with mobility aids.

    Do I need a doctor's referral to book a test?

    No, you can book an appointment directly with us without a referral from a GP.

    What is the price range for hearing aids?

    Prices vary significantly based on technology. We offer solutions ranging from essential models to premium, high-tech devices. Please contact us for a consultation.

    Can you help if I have water trapped in my ear from swimming?

    We can examine the ear to see if the issue is related to wax or a blockage and provide advice or a referral to an ENT specialist if an infection is present.

    Are you open on weekends?

    We are open on Saturdays from 9:30 AM to 3:00 PM. We are closed on Sundays.