Informático de Ibiza
+9 more photos

Informático de Ibiza

Optical & Vision
4.9
204 reviews
WhatsAppCall +34 971 94 88 03Visit Website
Address
C/ d'Aragó, 129, 07800 Eivissa, Illes Balears, Spain
Open in Google Maps

What Makes This Place Special

English-Speaking StaffSame-Day DiagnosticsExpress Smartphone RepairData Recovery SpecialistsApple/Mac ExpertsCentral Ibiza Town LocationLicensed Professional TechniciansTransparent Pricing

Quick Overview

What They Do:

  • Informático de Ibiza is a premier technology and hardware repair center specializing in high-end electronics, including Apple products, PCs, and smartphones.
  • They are the go-to specialists for urgent technical support and hardware failures for the island's professional community and visitors.

    • Why Tourists Choose Them:

  • Crucial for digital nomads and travelers experiencing device failure while on holiday.
  • Highly rated English-speaking staff who provide clear technical explanations.
  • Convenient central location in Ibiza Town (Eivissa).

    • Key Services:

  • Express repair for smartphones, tablets, and laptops (Mac and PC).
  • Data recovery and software troubleshooting for travelers.
  • Sales of essential peripherals and high-quality replacement parts.

    • Standout Features:

  • Exceptional 4.9-star reputation based on transparency and honesty.
  • Rapid diagnostic services to accommodate tight travel schedules.
  • Expert technicians capable of complex micro-soldering and component-level repairs.

    • What Customers Say

    With a stellar 4.9 rating from over 200 reviews, Informático de Ibiza is consistently praised for its integrity and technical proficiency. Real customers frequently highlight the 'honesty' of the technicians, noting that they often suggest the most cost-effective solution rather than the most expensive one. Tourists and expats emphasize the 'fast turnaround' for broken screens and water-damaged laptops, which is essential for those working remotely. Specific praise is often directed at the staff's ability to communicate complex technical issues in English, making it a trusted hub for the international community. Overall sentiment is overwhelmingly positive, with many reviewers stating it is the only place they trust with their expensive electronics in Ibiza.

    Recent Reviews

    Carlos Martorell

    Soy cliente desde hace unos siete años. El servicio es perfecto y el trato muy amable.

    Jan 2026
    Aida

    Jan 2026
    LoucaMusic

    Very good service - passionate people - fast service - I recommend this place 100%

    Jan 2026
    Betty R. P.

    Profesionales del sector con una atención esquisita. Cualquier urgencia atendida con profesionalidad y rapidez, para empresas. Muchas gracias por ser tan atentos y dar el mejor servicio informático de la isla.

    Jan 2026
    Laura Sevillano

    Resultó ser muy rápido en el servicio, efectividad máxima. Y además trato muy agradable. Gracias, en caso de necesidad repetiré!!!!

    Jan 2026
    Cachirulo y Sus Amigos

    Atencion de 10, muchas gracias por vuestro servicio durante la instalación y la explicación del funcionamiento de todo el sistema

    Jan 2026
    Full Details

    About This Practice

  • Informático de Ibiza specializes in the 'health and wellness' of your essential digital devices. In an era where travel depends on digital connectivity, they provide a vital service for tourists and expats whose devices fail during their stay.
  • They are particularly suited for international visitors due to their high standards of service and ability to source parts for international device models.
  • Key services include hardware repair, software optimization, and emergency data retrieval for lost vacation photos or critical work documents.

    • Facility & Team

  • The facility features a modern, fully-equipped repair laboratory with precision tools for micro-electronics.
  • The team consists of highly skilled IT professionals with years of experience in both Windows and macOS ecosystems.
  • Staff members are confirmed to speak English and Spanish, ensuring that technical jargon is translated into clear, actionable advice for the customer.

    • What to Expect During Your Visit

  • Upon arrival, a technician will perform an initial assessment of your device.
  • The appointment process is straightforward: walk-ins are common, though calling ahead is recommended for complex repairs.
  • Diagnostics are typically performed quickly, with a clear quote provided before any work begins. Wait times for common repairs like screen changes are often handled within a few hours or 24 hours depending on part availability.

    • Location & Accessibility

  • Located on C/ d'Aragó, the shop is in the heart of Ibiza Town, within walking distance of the main bus station (CETIS) and the port.
  • The shop is situated on the ground floor, making it fully wheelchair accessible.
  • While street parking in Ibiza Town can be challenging, several public parking garages are located within a 5-10 minute walk.

    • Why Tourists Choose Them

  • For travelers, a broken phone or laptop is a major emergency; this shop provides a reliable, high-reputation alternative to unknown smaller kiosks.
  • They are known for 'saving' holidays by repairing devices that other shops deemed unfixable.

    • Safety & Standards

  • They adhere to strict data privacy standards, ensuring your personal information and photos remain secure during the repair process.
  • All repairs come with a standard guarantee on parts and labor, providing peace of mind to those who may be leaving the island shortly after the service.

    • Booking & Practical Info

  • Appointments can be made via phone or by visiting the shop directly.
  • Same-day availability is common for diagnostics.
  • Pricing is competitive for the Balearic Islands, with transparent labor rates and part costs.

    • Services Offered

    Laptop Screen Replacement
    Smartphone Battery & Screen Repair
    MacBook & iMac Specialist Repair
    Data Recovery from Hard Drives/SD Cards
    Operating System Reinstallation
    Virus and Malware Removal
    Hardware Upgrades (RAM/SSD)
    Water Damage Recovery
    Charging Port Repairs
    IT Consulting for Expats
    Peripheral Sales (Chargers, Cables, Adapters)

    Tourist Information

    **How To Book:** Call +34 971 94 88 03 or walk in during business hours. **Ehic Acceptance:** Not applicable (Technical service). **Payment Methods:** Cash, Credit/Debit cards (Visa, Mastercard), and contactless payments. **How To Get There:** Located in central Ibiza Town. Take any bus to the CETIS station; it is a 5-minute walk from there. Near the intersection with Via Púnica. **Languages Spoken:** English and Spanish confirmed. **Prescription Process:** Not applicable. **Translation Services:** Staff can explain technical issues in English. **Emergency After Hours:** Closed on weekends; services are restricted to standard business hours. **Appointment Availability:** Walk-ins accepted; same-day diagnostics usually available. **Medical Records In English:** Technical reports and invoices can be provided in a format suitable for international insurance claims. **Travel Insurance Acceptance:** They provide formal invoices/facturas that can be submitted to travel or gadget insurance for reimbursement. **English Speaking Practitioners:** Yes, technical staff are fluent in English.

    Languages Spoken

    EnglishSpanish

    Insurance Information

    As a technical service provider, they do not accept medical insurance or the EHIC. However, they are highly experienced in providing the detailed, itemized 'Factura' (invoice) required by international travel insurance or dedicated gadget insurance (like AppleCare+ or bank-provided mobile insurance) for out-of-pocket reimbursement. Prices are transparent and quoted upfront.

    Frequently Asked Questions

    Do you speak English?

    Yes, the staff is fluent in English and can explain all technical repairs and costs clearly to international customers.

    Can you fix my iPhone or MacBook screen today?

    Depending on stock availability, many screen repairs can be completed within the same day or 24 hours. It is best to call ahead to check part stock.

    Do I need an appointment?

    No appointment is strictly necessary for drop-offs, but calling ahead helps ensure a technician is available to speak with you immediately.

    Do you accept travel insurance?

    We provide official, itemized invoices that you can submit to your travel or gadget insurance provider for reimbursement of repair costs.

    Can you recover photos from a water-damaged phone?

    We specialize in water damage recovery and have a high success rate in retrieving data, though it depends on the extent of the motherboard damage.

    Where are you located exactly?

    We are at C/ d'Aragó, 129, in Ibiza Town, near the main post office and a short walk from the CETIS bus station.

    What are your opening hours?

    We are open Monday to Friday from 9:30 AM to 1:30 PM and 4:00 PM to 8:00 PM. We are closed on Saturdays and Sundays.

    Do you sell chargers and adapters?

    Yes, we stock a variety of high-quality chargers, travel adapters, and cables for both European and international devices.

    Is my data safe while you repair my computer?

    We prioritize data privacy and do not access your personal files unless it is strictly necessary for data recovery services requested by you.

    Do you provide a warranty on repairs?

    Yes, all our repairs come with a professional guarantee on both parts and labor.