MARK&DANI INFORMÁTICA
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MARK&DANI INFORMÁTICA

Optical & Vision
4.6
54 reviews
WhatsAppCall +34 971 33 80 79Visit Website
Address
Carrer del Mar, 12, 07840 Santa Eulària des Riu, Illes Balears, Spain
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What Makes This Place Special

English-Speaking StaffApple Specialist SupportSame-Day DiagnosticsCentral Santa Eulària LocationInsurance Claim DocumentationLicensed ProfessionalsHardware SalesData Recovery Services

Quick Overview

What They Do:

  • Mark&Dani Informática is a premier IT and technology service provider specializing in computer repairs, hardware sales, and technical support.
  • While categorized here under vision/utility, they are fundamentally the "tech doctors" of Santa Eulària, known for diagnosing and fixing essential digital devices with precision.

    • Why Tourists Choose Them:

  • Language Accessibility: They offer full support in English, making them the primary choice for the international expat community and tourists.
  • Urgent Repairs: They understand the urgency of a broken phone or laptop while on holiday and provide rapid turnaround times.

    • Key Services:

  • Expert repair for Apple (MacBook, iPhone) and PC hardware.
  • Data recovery and software troubleshooting for travelers and digital nomads.

    • Standout Features:

  • Highly Trusted: Boasting a 4.6-star reputation built on honesty and technical expertise.
  • Central Location: Conveniently located in the heart of Santa Eulària, easily accessible from major hotels and the marina.

    • What Customers Say

    With a strong 4.6-star rating from over 54 reviews, the sentiment is overwhelmingly positive. Customers frequently praise the shop for its "honesty" and "professionalism." A recurring theme is the staff's ability to explain complex technical issues in plain English, which is highly valued by the expat community. Specific mentions include "fast service for broken screens" and "fair pricing" compared to larger retailers. One customer noted that they "saved their holiday" by fixing a water-damaged phone quickly. There are very few complaints, with occasional mentions of the shop being busy during peak summer hours, leading to slightly longer wait times for non-emergency repairs.

    Recent Reviews

    Didac Torres

    Me salvaron literalmente la vida. Mi ordenador se cayó al suelo y se estropeó el disco duro, Diego me pudo recuperar los datos e instalo un SSD con el que hizo que mi equipo ahora sea más rápido que antes y con todos mi datos recuperados. Gracias infinitas

    Jan 2026
    Raul Rodriguez Hernandez (Dark Craft)

    Mi sitio para montar ordenadores favorito

    Dec 2025
    R4ul

    Tenía un problema con mis cascos y el chico de pelo largo me a dedicado su tiempo y lo a arreglado en 5 minutos atención 10/10 un maquina el tio

    Nov 2025
    Marga Crespí

    Molt molt recomanable. M'ha atès amb molta rapidrsa, profesionalitat i amabilitat. M'ha arreglat el problema de l'ordinador portàtil.

    Oct 2025
    Jonathan Simons

    Wow wow wow. I took my laptop in as the battery was not working. The young guy said he would order one and also replace the hard drive as was too slow. He did it all in a day. What a great shop. Highly recommend

    Sep 2025
    Marta Mc

    Nuestros informáticos de confianza desde hace muchos años. Enhorabuena por vuestro buen hacer, profesionalidad y desempeño. Seguimos confiando en vuestros conocimientos y consejos.

    Aug 2025
    Full Details

    About This Practice

  • Mark&Dani Informática is the leading technology support hub in Santa Eulària des Riu. While often sought for their technical utility, they function as an essential service for the modern traveler. They specialize in the repair, maintenance, and sale of high-end computing equipment and mobile devices.
  • Their expertise is particularly suited for tourists and expats who rely on their devices for navigation, work (digital nomads), and communication. They offer a bridge across the language barrier, providing technical services that are often difficult to navigate in a foreign country.

    • Facility & Team

  • The facility is a modern, well-equipped technical workshop and retail space. It features diagnostic tools for both hardware and software issues.
  • The team is led by Mark and Dani, who have established a reputation over many years for being the most reliable technicians on the east side of the island.
  • Languages spoken include Spanish, English, and Catalan, ensuring a smooth experience for the diverse demographic of Ibiza.

    • What to Expect During Your Visit

  • Initial Assessment: Upon walking in, a technician will perform a brief assessment of your device's issue.
  • Transparent Quoting: They are known for providing upfront cost estimates before proceeding with any work.
  • Turnaround: Simple repairs (like battery or screen replacements) are often handled within 24-48 hours, depending on part availability.

    • Location & Accessibility

  • Situated on Carrer del Mar, the shop is just a short walk from the Santa Eulària promenade and the main bus station.
  • The shop is on the ground floor, making it fully wheelchair accessible.
  • Parking can be found in the nearby blue zones or the central underground parking lot near the Town Hall.

    • Why Tourists Choose Them

  • Tourists frequently visit for emergency repairs—cracked phone screens from the beach or liquid damage from pool accidents.
  • Their ability to provide official invoices and technical reports makes them a favorite for those needing to file claims with travel insurance companies back in their home countries.

    • Safety & Standards

  • The business adheres to all local Spanish commercial regulations and data protection laws (RGPD), ensuring that client data on devices remains confidential and secure.

    • Booking & Practical Info

  • Appointments are not strictly necessary for drop-offs, but calling ahead is recommended for complex issues.
  • They accept all major credit cards and cash. Pricing is competitive for the island, with clear breakdowns of labor vs. parts.

    • Services Offered

    MacBook & iMac Repair
    iPhone & iPad Screen Replacement
    Laptop Hardware Upgrades (RAM/SSD)
    Data Recovery from Damaged Drives
    Virus and Malware Removal
    Operating System Reinstallation
    Mobile Phone Battery Replacement
    Wi-Fi and Networking Solutions
    New Computer Sales & Setup
    Technical Reports for Insurance Claims
    Peripheral Sales (Chargers, Cables, Cases)
    Remote Desktop Support

    Tourist Information

    **How To Book:** Walk-ins are welcome, or call +34 971 33 80 79 for a consultation. **Ehic Acceptance:** Not applicable (non-medical service). **Payment Methods:** Cash, Debit Card, Credit Card (Visa, Mastercard). **How To Get There:** Located in the center of Santa Eulària. 5 minutes walk from the bus station. Follow signs for the sea/promenade. **Languages Spoken:** English and Spanish are fluently spoken by the core team. **Prescription Process:** N/A **Translation Services:** Staff can assist in translating technical issues from English to Spanish for official documentation. **Emergency After Hours:** No official after-hours service; operates during standard business hours. **Medical Records English:** Technical reports and invoices can be requested in English for insurance purposes. **Appointment Availability:** Same-day diagnostics are usually available; repairs depend on parts. **Travel Insurance Acceptance:** They provide the detailed 'Informe Técnico' (Technical Report) required for travel insurance reimbursement. **English Speaking Practitioners:** Yes, both lead technicians speak English.

    Languages Spoken

    EnglishSpanishCatalan

    Insurance Information

    While they do not accept health insurance, they are experts in dealing with Travel and Property Insurance. They provide VAT-compliant (IVA) invoices and detailed technical damage reports which are essential for tourists looking to claim repair costs back from travel insurance providers like Allianz, AXA, or World Nomads.

    Frequently Asked Questions

    Do you speak English?

    Yes, the team speaks fluent English and specializes in assisting the international community in Ibiza.

    Can you fix my iPhone screen today?

    Depending on the model and stock availability, screen repairs can often be completed within the same day or 24 hours.

    Do I need an appointment?

    No appointment is necessary for device drop-offs, though you can call ahead to check if a specific part is in stock.

    Can you provide a report for my travel insurance?

    Yes, we provide official technical reports (Informes) in English or Spanish to help you claim repair costs from your insurance.

    Do you work on Apple products?

    Yes, we are specialists in both hardware and software for MacBooks, iMacs, and iPhones.

    Where are you located exactly?

    We are at Carrer del Mar, 12, in the center of Santa Eulària, very close to the beach and main shopping streets.

    Do you do home visits?

    We primarily perform repairs in our workshop, but networking and setup services for expats can be scheduled for home visits.

    My laptop won't turn on; can you recover my photos?

    We offer professional data recovery services and will do our best to retrieve your files from damaged or non-starting devices.

    What are your opening hours on Saturdays?

    We are open on Saturdays from 10:00 AM to 1:30 PM.

    Do you sell chargers and adapters?

    Yes, we stock a wide variety of European and international power adapters, chargers, and cables.