Multiópticas
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Multiópticas

Optical & Vision
4.3
6 reviews
WhatsAppCall +34 971 93 12 29Visit Website
Address
Carrer Lluís Tur i Palau, 14, 07800 Eivissa, Illes Balears, Spain
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What Makes This Place Special

English-Speaking StaffCentral Waterfront LocationLicensed OpticiansHearing Health CenterSame-Day Contact LensesModern Diagnostic EquipmentWalk-ins WelcomeRepair Services

Quick Overview

What They Do:

  • Multiópticas is a leading Spanish optical center specializing in comprehensive vision care, prescription eyewear, and hearing health.
  • As part of Spain’s largest optical cooperative, they offer high-quality, trendy frames through their exclusive 'mó' brand at competitive price points.

    • Why Tourists Choose Them:

  • Prime Port Location: Situated directly on the Ibiza Town waterfront, it is highly accessible for cruise passengers and visitors.
  • English-Speaking Staff: Accustomed to international clientele, making eye exams and frame selection easy for non-Spanish speakers.
  • Emergency Replacements: Ideal for travelers who lose or break their glasses or need contact lenses quickly while on vacation.

    • Key Services:

  • Comprehensive eye examinations and vision health screenings.
  • Professional contact lens fitting and supply.
  • Hearing aid consultations and digital audiology services.

    • Standout Features:

  • Modern Diagnostic Tech: Equipped with advanced technology for measuring intraocular pressure and retinal health.
  • Affordable Luxury: Known for the 'mó' collection, offering stylish glasses that don't break the tourist budget.

    • What Customers Say

    With a 4.3-star rating, customers generally praise the Ibiza Town branch for its efficiency and professional atmosphere. Real customer feedback highlights include:

  • Professionalism: Multiple mentions of the staff being thorough during eye exams and patient during frame selection.
  • Convenience: Visitors love the location near the Port of Ibiza, making it a quick stop during a day of sightseeing.
  • Product Range: Positive notes on the variety of sunglasses, which is a major draw for the Ibiza climate.
  • Sentiment: The overall sentiment is that this is a reliable, 'no-surprises' optical shop that maintains the high standards of the national Multiópticas brand.

    • Recent Reviews

    Mimi Lotuz

    May 2024
    Marina Al

    They have given me the on-display sunglasses, the color is scratched on the front. I payed full price. Next stop is Bar San Ciriaco where the barman takes you in without your will and takes your money for overpriced things (at the beginning it was all free). Visit Spain for Spanish hospitality and morals.

    Aug 2023
    Full Details

    About This Practice

  • Multiópticas in Ibiza Town is a cornerstone of vision care for both the local community and the high volume of international visitors. They specialize in finding the balance between clinical excellence and retail fashion.
  • As a member of the largest optical cooperative in Spain, this location provides access to a massive inventory of frames and lenses, ranging from luxury international designers to their highly popular and affordable house brand, 'mó'.
  • Their staff is trained to handle the specific needs of tourists, such as urgent lens replacements or providing temporary contact lens solutions for those who may have forgotten theirs at home.

    • Facility & Team

  • The facility features a modern, clean aesthetic with dedicated areas for clinical testing and a large showroom for eyewear.
  • The team consists of qualified optician-optometrists licensed in Spain, ensuring that every prescription is medically sound.
  • Languages spoken include Spanish, Catalan, and English, which is essential given its location near the main maritime station.

    • What to Expect During Your Visit

  • Eye Exams: A standard exam takes approximately 20-30 minutes and involves digital refraction and health checks of the eye surface.
  • Scheduling: While walk-ins are accepted for browsing sunglasses, it is recommended to call ahead or book online for a full eye test to avoid wait times.
  • Turnaround: Simple prescriptions can often be fulfilled quickly, though complex progressive lenses may take several business days.

    • Location & Accessibility

  • Proximity: Located on Carrer Lluís Tur i Palau, it sits directly across from the Port of Ibiza, steps away from the Vara de Rey promenade and the historic Dalt Vila area.
  • Transport: Easily reached by the 'Lancha' boats from Talamanca or Marina Botafoch, and a short walk from the main taxi ranks and bus stops (Ignacio Wallis).
  • Accessibility: The shop is at street level with an accessible entrance, making it suitable for wheelchair users and those with limited mobility.

    • Why Tourists Choose Them

  • The primary draw is the reliability of a national brand. Tourists feel comfortable knowing there is a standardized pricing structure, which prevents the 'tourist tax' often felt in independent boutiques.
  • Their expertise in polarized sunglasses is a specific benefit for those planning to spend time on boats or at the beach, where UV protection is critical.

    • Safety & Standards

  • The clinic adheres to all Spanish health regulations for optical centers, including sanitized testing equipment and professional medical record-keeping.
  • They follow updated hygiene protocols to ensure a safe environment for all patients.

    • Booking & Practical Info

  • Appointments can be booked via the official Multiópticas website or by calling the local Ibiza number.
  • Payment is seamless with all major credit cards accepted, including Visa, Mastercard, and American Express.

    • Services Offered

    Comprehensive Eye Examinations
    Contact Lens Fitting & Trials
    Pediatric Optometry
    Retinal Imaging & Health Checks
    Intraocular Pressure Measurement
    Prescription Glasses & Sunglasses
    Eyeglass Repair & Adjustment
    Hearing Tests & Audiology
    Digital Hearing Aid Fitting
    Polarized Lens Specialization

    Tourist Information

    **How To Book:** Appointments can be made via phone (+34 971 93 12 29), through the global multiopticas.com website, or by walking in for retail needs. **Ehic Acceptance:** No, optical services in Spain are generally private and not covered by the EHIC. **Payment Methods:** Cash, Debit Cards, and all major Credit Cards (Visa, Mastercard, AMEX). **How To Get There:** Located on the main harbor road in Ibiza Town. If arriving by boat, it is a 2-minute walk from the ferry terminal. If driving, use the Es Pratet parking lot nearby. **Languages Spoken:** Spanish and English are confirmed; staff are accustomed to assisting international tourists. **Emergency Service:** Not a 24/7 emergency clinic, but excellent for 'vision emergencies' like broken frames or lost contacts during business hours. **Prescription Process:** Tourists can bring a prescription from their home country, though a local eye test is recommended for the most accurate lens fitting. **Appointment Availability:** Usually available within 24-48 hours; walk-ins are often accommodated for minor repairs or sunglass purchases. **Medical Records In English:** Basic prescriptions use international standard notation (OD/OS, Sphere, Cylinder), which is understood globally. **Travel Insurance Acceptance:** They do not bill travel insurance directly. They provide a formal 'factura' (invoice) with VAT (IVA) details for you to claim reimbursement from your insurer. **English Speaking Practitioners:** Yes, optometrists are available who can conduct exams in English.

    Languages Spoken

    EnglishSpanishCatalan

    Insurance Information

    **Out Of Pocket:** Expect to pay €30-€50 for an eye exam if not purchasing eyewear. **Typical Pricing:** Eye exams are often free with the purchase of glasses; 'mó' brand frames with lenses start as low as €79-€99. **Public Insurance:** Not accepted (Optical is private in Spain). **Travel Insurance:** Direct billing is not available; pay out-of-pocket and request an invoice for reimbursement. **Private Insurance:** May offer discounts for members of Spanish insurers like Sanitas or Adeslas (verify in-store).

    Frequently Asked Questions

    Do I need an appointment for an eye exam?

    While walk-ins are sometimes available, it is best to book 24 hours in advance to ensure an optometrist is free, especially during the busy summer season.

    Can I get my glasses repaired the same day?

    Minor repairs like screw replacements or frame adjustments can usually be done on the spot. Major lens replacements depend on stock availability.

    Do you speak English?

    Yes, the staff at the Carrer Lluís Tur i Palau branch are experienced in assisting English-speaking tourists and expats.

    I lost my contact lenses; can I buy more here?

    Yes, if you have your prescription. If you don't have it, they can perform a quick fitting to determine your requirements.

    How much does a standard pair of glasses cost?

    Prices for the 'mó' house brand are very affordable, often starting around €79 for a complete pair including lenses.

    Are you located near the cruise ship port?

    Yes, the shop is located on the main waterfront road (Carrer Lluís Tur i Palau), very close to where the formentera ferries and cruise tenders arrive.

    Do you offer hearing tests?

    Yes, this location includes a dedicated audiology section for hearing tests and hearing aid fittings.

    Can I use my foreign prescription?

    Yes, they can read most international prescriptions, though they may suggest a quick re-check to ensure accuracy before ordering expensive lenses.

    Do you accept American Express?

    Yes, as part of a large national chain, they accept all major international credit cards.

    What are your opening hours?

    Typically, they follow Spanish retail hours: Monday-Friday 09:30–13:30 and 16:30–20:30, and Saturday mornings. They are usually closed on Sundays.