Multiópticas Dr. Marí
What Makes This Place Special
Quick Overview
What They Do:
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What Customers Say
With a 4.3-star rating from over 170 reviews, customers frequently praise the 'professionalism' and 'attentiveness' of the staff. Many international reviewers highlight the ease of communication in English and the speed with which they were able to get replacement lenses. Common positive themes include the 'huge variety of frames' and the 'thoroughness of the eye exams.' A few negative comments mention occasional wait times during peak afternoon hours and the difficulty of finding street parking nearby, which is typical for central Ibiza Town.
Recent Reviews
La óptica Dr. Marí ofrece un servicio excepcional. El personal que realiza el examen oftalmológico es muy profesional, al igual que el equipo de ventas. Quiero destacar especialmente a Maru, cuya amabilidad, simpatía y paciencia marcaron la diferencia. Me ayudó en todo momento a elegir las gafas que mejor me sentaban, ofreciéndome múltiples opciones y sin apresurarme y siempre dentro de mi presupuesto. Queda ya muy poca gente así de cara al público: profesional, atenta y realmente comprometida con el cliente. Vale la pena conservar y valorar a trabajadores de este nivel, porque marcan una gran diferencia en la experiencia y en la calidad del servicio. Una atención de 10. Muy recomendable.
⭐️⭐️⭐️⭐️⭐️ Para Rita: Rita me hizo la prueba ocular con una profesionalidad y delicadeza increíbles. Explicó cada paso con calma, transmitiendo mucha confianza y cercanía. Se nota su experiencia y su pasión por ayudar a las personas a ver mejor. Una atención de diez. ⭐️⭐️⭐️⭐️⭐️ Para Maru: Maru es pura amabilidad. Me atendió con una sonrisa y una atención personalizada que marca la diferencia. Su energía es positiva y hace que todo el proceso sea fácil y agradable. Un placer encontrar profesionales así en la óptica Doctor Marí.
Si no por la mala y pésima gestión. Compre gafas de sol Marca Arnette 1 par y después otro para poder ir cambiando los cristales cuando se rayan… y mandar a reparar Llevo desde julio y estamos a finales de septiembre y ahora me dicen que hasta
La chica rusa que está en la parte de gafas de sol gucci y prada es muy paciente y atiende muy bien,la recomiendo totalmente
Buena
Full Details
About This Practice
Facility & Team
What to Expect During Your Visit
Location & Accessibility
Why Tourists Choose Them
Safety & Standards
Booking & Practical Info
Services Offered
Tourist Information
**How To Book:** Appointments can be booked by calling +34 971 39 00 00 or via the website. Walk-ins are accepted for retail and minor repairs. **Ehic Acceptance:** No, as a private optical center, they do not accept the EHIC for routine vision care. **Payment Methods:** Cash, all major Credit Cards (Visa, Mastercard, AMEX), and contactless payments (Apple/Google Pay). **How To Get There:** Located in central Ibiza Town. Best reached by foot from the port or by bus to the 'Avinguda d'Espanya' stops. Parking at 'Parking Es Pratet' is a 5-minute walk away. **Languages Spoken:** English and Spanish are confirmed; Catalan is standard. Basic proficiency in other European languages is common among retail staff. **Emergency Service:** Not a 24/7 emergency clinic, but they prioritize tourists with broken or lost eyewear during business hours. **Prescription Process:** They can read international prescriptions or perform a new eye exam on-site to verify your current needs. **Appointment Availability:** Usually available within 24-48 hours; same-day slots are often available for emergencies or simple screenings. **Medical Reports In English:** Available upon request for eye exam results. **Travel Insurance Acceptance:** They provide detailed invoices/receipts for customers to claim reimbursement from travel insurance providers. **English Speaking Practitioners:** Yes, there are English-speaking optometrists available to explain exam results.
Languages Spoken
Insurance Information
Multiópticas has national agreements with several private Spanish insurers (like Sanitas or Adeslas) which may offer discounts on frames or lenses. For international tourists, they operate on a pay-and-claim basis. They do not direct-bill international travel insurance but provide the necessary 'Factura' (official invoice) for reimbursement. Pricing is transparent, with frequent '2-for-1' promotions on prescription glasses.
Frequently Asked Questions
Do you speak English?
Yes, we have staff members who speak English to assist you with eye exams and frame selection.
Can I get my glasses fixed the same day?
Minor repairs like screw replacements or frame adjustments can usually be done on the spot. Lens replacements depend on stock availability.
Do I need an appointment for an eye exam?
While not always mandatory, we highly recommend booking an appointment to ensure an optometrist is available to see you without a long wait.
Can you replace my lost contact lenses?
Yes, we carry a large stock of daily and monthly disposables. If we have your prescription in stock, you can purchase them immediately.
Do you offer international shipping?
Generally, we prefer in-store pickup to ensure proper fitting, but shipping can be arranged for special orders or for expats.
How much does a standard eye exam cost?
Eye exams are often included or discounted when purchasing frames/lenses. As a standalone service, they typically cost between €20 and €40.
Do you sell major designer brands?
Yes, we stock brands like Ray-Ban, Oakley, Gucci, and Prada, alongside our exclusive 'mó' collection.
Can I use my prescription from my home country?
Yes, our optometrists can interpret international prescriptions, though we may suggest a quick re-check to ensure accuracy before ordering new lenses.
Are you open during the 'Siesta' hours?
Yes, unlike many local shops, this branch stays open through the afternoon until 8:30 PM on weekdays.
Do you offer hearing tests?
Yes, we have a specialized 'Audiocentro' section for hearing health, including tests and hearing aid fittings.