Óptica Tur Viñas
What Makes This Place Special
Quick Overview
What They Do:
Why Tourists Choose Them:
Key Services:
Standout Features:
What Customers Say
With an impressive 4.8-star rating from over 50 reviews, Óptica Tur Viñas is consistently praised for its professionalism and customer care. Real customers frequently highlight the 'exceptional attention to detail' during eye exams and the 'kindness' of the staff. Many tourists have noted that the team was able to help them quickly when they lost their glasses or ran out of contact lenses during their holiday. A common theme in the reviews is the 'wide variety of unique frames' that aren't easily found elsewhere. There are specific mentions of the staff's ability to explain technical eye health issues clearly in English. Negative feedback is virtually non-existent, though some users suggest booking ahead during the busy summer months to ensure a full clinical exam.
Recent Reviews
De passage à Ibiza, j'avais un probleme avec une branche de mes lunettes de vue. J'ai été reçu par une personne qui m'a réparé mes lunettes en changeant une piece de ma branche...aimablement, et gratuitement! Un grand bravo et merci beaucoup!
Una gente muy profesional y siempre dispuestos a ayudar.Recomendable 100x100.
Super profesionales y muy agradables!Recomendable100%
Un comercio súper profesional y de gran confianza. Sin duda los mejores. Fui a graduarme y a mirar de hacerme unas gafas y me gustó tanto la energía y el trato que traje a toda mi familia. El personal encantador, son súper simpáticos y cercanos. Te ayudan y asesoran en lo que necesites, recomendando siempre lo mejor para ti. Sin duda recomendadísimo, son los mejores.
Jamás volveré a ir a esta óptica, me trataron fatal y me dijeron que no tenían tiempo para atenderme cuando quería hacer la devolución de unas gafas que ellos mismos me vendieron arañadas, al final conseguí con insistencia, por que no me iba a ir, que me las cambiaran. Horrible trato.
Excelente lugar , el personal es muy amable y bien preparado; el servicio es eficiente y de calidad.
Full Details
About This Practice
Facility & Team
What to Expect During Your Visit
Location & Accessibility
Why Tourists Choose Them
Safety & Standards
Booking & Practical Info
Services Offered
Tourist Information
**How To Book:** Appointments can be made by calling +34 971 39 80 87, through their website contact form, or by visiting the shop in person. **Ehic Acceptance:** As a private optician, they do not accept EHIC for eyewear, but can provide advice on public health referrals if needed. **Medical Records:** Digital records are kept and can be emailed to the patient's home doctor. **Payment Methods:** Cash, Visa, Mastercard, American Express, and contactless payments. **How To Get There:** Located in central Ibiza Town (Eivissa). Easily reached by taxi from any major resort or a 10-minute walk from the main bus station (CETIS). **Languages Spoken:** English and Spanish are confirmed; Catalan is also spoken. **Travel Insurance:** They provide official receipts and medical reports in English upon request to facilitate insurance claims. **Emergency Service:** Available during standard business hours for urgent lens replacement or eye irritation consultations. **Prescription Process:** Tourists can bring their existing prescription from home, or undergo a fresh exam on-site. **Appointment Availability:** Usually available within 24-48 hours; walk-ins are welcome for eyewear browsing and minor repairs. **English Speaking Practitioners:** Yes, the lead optometrists are capable of conducting full exams in English.
Languages Spoken
Insurance Information
**Out Of Pocket:** Most tourists pay out-of-pocket and claim back later if covered by their policy. **Pricing Guidance:** Eye exams are affordably priced (approx. €30-€50), often waived with the purchase of frames. Designer sunglasses start from €120. **Public Insurance:** Not accepted for direct billing (Standard for private Spanish opticians). **Travel Insurance:** Reimbursement model. They provide the necessary 'Factura' (Invoice) for your claim. **Private Insurance:** Accepts various Spanish private insurances for discounts; check with your provider.
Frequently Asked Questions
Do you speak English?
Yes, our staff and optometrists speak English fluently and can conduct your entire eye exam in English.
I lost my glasses; how fast can I get a replacement?
Depending on your prescription, we can often provide new glasses within 24 to 72 hours. We also carry a large stock of contact lenses for immediate use.
Do I need an appointment for an eye exam?
While we welcome walk-ins for browsing, we recommend booking an appointment for a full clinical eye exam to ensure the optometrist is available.
Do you accept travel insurance?
We operate on a pay-first basis but provide full, itemized medical invoices (Facturas) that you can submit to your travel insurance for reimbursement.
Are you located near the cruise ship port?
Yes, we are located in Ibiza Town, a short taxi ride or a 15-minute walk from the main ferry and cruise terminals.
Can you fix broken frames?
We offer on-site repair services for most frame types, including screw replacements and adjustments.
Do you sell international designer brands?
Yes, we stock a wide range of brands including Ray-Ban, Oakley, Gucci, Prada, and many independent boutique labels.
Can I get contact lenses without a prescription?
In Spain, we require a brief fitting/check to ensure the lenses are safe for your eyes, but we can use your current box as a reference.
Do you offer eye tests for children?
Yes, we provide pediatric optometry services to check children's vision and eye health.
What are your opening hours on Saturdays?
We are open on Saturdays from 10:00 AM to 2:00 PM. We are closed on Saturday afternoons and Sundays.