OpticaPRO Ibiza
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OpticaPRO Ibiza

Optical & Vision
4.9
1042 reviews
WhatsAppCall +34 971 07 25 04Visit Website
Address
Av. d'Espanya, 42, 07800 Eivissa, Illes Balears, Spain
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What Makes This Place Special

English-Speaking StaffSame-Day AppointmentsLuxury Designer BrandsAdvanced Audiology CenterCentral Ibiza Town LocationWheelchair AccessibleLicensed OpticiansExpress Lens Replacement

Quick Overview

What They Do:

  • OpticaPRO Ibiza is a premier optical and audiology center providing comprehensive vision care, hearing assessments, and a vast collection of designer eyewear.
  • They distinguish themselves through a combination of high-tech diagnostic equipment and a massive inventory of over 1,000 frames from world-leading luxury brands.

    • Why Tourists Choose Them:

  • Central Location: Situated on Av. d'Espanya, it is easily accessible for those staying in Ibiza Town or arriving via the port.
  • Multilingual Support: The staff is highly proficient in English, catering specifically to the international expat and tourist community.
  • Speed of Service: Known for rapid turnaround times on prescription lenses, which is vital for travelers who lose or break glasses during their trip.

    • Key Services:

  • Comprehensive eye examinations and contact lens fittings.
  • Advanced audiology services including hearing aid programming.
  • Professional repair and adjustment of frames.

    • Standout Features:

  • Expert Staff: A team of qualified opticians and audiologists with a 4.9-star reputation.
  • Luxury Brands: Authorized dealer for brands like Gucci, Prada, Ray-Ban, and Oakley.
  • Modern Tech: Utilization of digital retinal imaging and precise tonometry.

    • What Customers Say

    With an impressive 4.9/5 rating from over 1,040 reviews, OpticaPRO Ibiza is one of the highest-rated medical/wellness services on the island.

    What people love:

  • Exceptional Professionalism: Customers frequently mention the 'meticulous' nature of the eye exams and the staff's ability to explain technical details clearly.
  • Speed: Multiple reviewers highlight receiving their prescription glasses in record time, sometimes within the same day or 24-48 hours.
  • Customer Care: Specific praise is often directed at the team's patience and lack of 'hard-sell' tactics, making it a comfortable environment for tourists.
  • Variety: The selection of sunglasses is a major draw for the Ibiza fashion crowd.

    • Common Complaints:

  • Rare mentions of the shop being very busy during peak summer hours, leading to slight wait times for walk-ins without appointments.

    • Overall Sentiment: Extremely positive; regarded as a reliable, high-end, yet friendly establishment that serves locals and tourists with equal dedication.

    Recent Reviews

    Michael Knolle

    Yo compre aquí un par de gafas de sol Prada muy buenas el año pasado.

    Jan 2026
    laura manzano

    Calidad, estupenda atención, te aconsejan muy bien y el trato inmejorable!!!

    Jan 2026
    Laura Sanchez Jimenez

    Buena atención por parte del equipo, muy amplia selección de monturas.

    Jan 2026
    Liz Riquelme

    Excelente el servicio totalmente satisfecha ✨

    Jan 2026
    Elena Cabezas

    Excelente, muy bien servicio

    Jan 2026
    Priscila Brandan

    Excelente atención

    Jan 2026
    Full Details

    About This Practice

  • OpticaPRO Ibiza is a specialized center for visual and auditory health. They bridge the gap between a high-end fashion boutique and a clinical medical facility.
  • They are particularly suited for tourists and expats because of their streamlined processes and ability to handle international prescriptions.
  • Key specializations include pediatric optometry, contactology (complex contact lens fittings), and digital hearing solutions.

    • Facility & Team

  • The facility features dedicated booths for both optometry and audiology, equipped with the latest diagnostic technology such as digital phoropters and retinal cameras.
  • The team consists of licensed Optometrist-Opticians and Audioprothesists who participate in ongoing training for new lens technologies.
  • Languages spoken include Spanish, Catalan, and English. Many reviews suggest they can also accommodate Italian and French speakers.
  • The practice has established itself as a cornerstone of the Eivissa business community over several years.

    • What to Expect During Your Visit

  • Patient Experience: Upon entry, you are greeted by a front-of-house specialist. For eye exams, you are taken to a private clinical room for a series of automated and manual tests.
  • Appointment Process: While walk-ins are welcome for frame browsing, clinical exams are best booked via their website or WhatsApp.
  • Wait Times: Generally low; however, booking in advance is recommended during the high season (June–September).

    • Location & Accessibility

  • Located on Av. d'Espanya, 42, it is a short walk from the Vara de Rey and the main port area.
  • The shop is at street level with wide doors, making it fully wheelchair and stroller accessible.
  • Public transport is excellent, with several bus lines (L10, L13) stopping within a 2-minute walk.

    • Why Tourists Choose Them

  • Tourists often visit OpticaPRO for emergency repairs or to purchase high-end sunglasses at competitive Spanish prices compared to Northern Europe or the US.
  • Their reputation for honesty regarding whether a repair is possible or if a new purchase is necessary builds significant trust with the transient population.

    • Safety & Standards

  • The clinic adheres to strict Spanish health regulations for optical centers.
  • All diagnostic equipment is sanitized between patients, and they maintain high standards of hygiene in their audiology booths.

    • Booking & Practical Info

  • Appointments can be made via their integrated online calendar at opticaproibiza.es.
  • Payment is accepted via all major credit cards (Visa, Mastercard, AMEX), Apple Pay, and cash.
  • While they do not list prices online, a standard eye exam is competitively priced for the Balearic region, often being waived if glasses are purchased.

    • Services Offered

    Comprehensive Eye Examinations
    Pediatric Optometry
    Contact Lens Fitting & Trials
    Digital Retinal Imaging
    Intraocular Pressure Testing (Glaucoma Screening)
    Audiometry & Hearing Tests
    Hearing Aid Fitting & Maintenance
    Prescription Sunglasses
    Emergency Frame Repairs
    Progressive Lens Specialization
    Blue Light Filter Coatings
    Sports Eyewear (Prescription Goggles)

    Tourist Information

    • **How to Book:** Use the 'Cita Previa' button on their website, call +34 971 07 25 04, or use WhatsApp for a quick response. • **Languages:** English and Spanish are confirmed and spoken fluently by the clinical staff. • **English-Speaking Practitioners:** Yes, the lead opticians can conduct the entire exam in English. • **Availability:** Same-day appointments are usually available for emergencies (broken glasses/lost contacts). • **Emergency Service:** They operate during standard business hours; for after-hours eye emergencies, tourists should head to Can Misses Hospital. • **Payment:** Cash and all major international cards. Direct insurance billing is rare for retail optics in Spain; you will likely pay upfront and claim back. • **Travel Insurance:** They provide detailed, stamped invoices/receipts in a format accepted by international travel insurance providers for reimbursement. • **Prescriptions:** They can read your existing glasses to determine your prescription or perform a fresh exam. They can also provide your prescription in a digital format to take home. • **How to Get There:** It is a 5-minute walk from the Ibiza Town port. If driving, the 'Es Pratet' parking lot is the nearest paid parking area.

    Languages Spoken

    EnglishSpanishCatalanItalian (Limited)French (Limited)

    Insurance Information

    • **Spanish Public Insurance:** Not typically applicable for retail eyewear, though prescriptions from the 'Seguridad Social' can be filled here. • **Private Insurance:** They work with various Spanish providers (e.g., Sanitas, Adeslas) for discounts; check your specific policy for 'Optica' coverage. • **Travel Insurance:** Most travel policies cover 'emergency replacement' of prescription eyewear. OpticaPRO provides the necessary 'Factura' (invoice) for your claim. • **Pricing:** Eye exams are approximately €20-€40 (often free with purchase). Designer frames start from €90, ranging up to €400+ for luxury brands.

    Frequently Asked Questions

    Do I need an appointment for an eye test?

    While walk-ins are sometimes possible, it is highly recommended to book an appointment via their website or phone to ensure an English-speaking optician is available.

    Can you replace my lenses if I have my own frames?

    Yes, OpticaPRO can fit new prescription lenses into your existing frames, provided the frames are in good structural condition.

    How long does it take to get new glasses?

    For standard prescriptions, it can take 24-48 hours. More complex or specialized lenses may take 5-7 business days.

    Do you speak English?

    Yes, the staff is very comfortable assisting international clients and conducting medical exams in English.

    What happens if I lose my contact lenses on holiday?

    They stock a wide range of daily and monthly disposables. If you have your prescription, they can usually provide a replacement box immediately.

    Do you offer hearing tests?

    Yes, they have a dedicated audiology department for full hearing assessments and hearing aid fittings.

    Is the eye exam free?

    Typically, the cost of the eye exam is deducted from the price of your glasses if you choose to purchase them at the shop.

    Can I get a medical report for my insurance?

    Yes, they can provide a detailed invoice and a summary of your vision results for your records or insurance claims.

    Do you stock luxury brands like Gucci or Ray-Ban?

    Yes, they have one of the largest selections of designer frames and sunglasses in Ibiza.

    Are you open on weekends?

    They are open on Saturdays from 9:30 AM to 3:00 PM. They are closed on Sundays.

    Where is the best place to park?

    The 'Parking Es Pratet' is a 5-minute walk away and is the most convenient option for those visiting by car.