OpticaPRO Ibiza
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OpticaPRO Ibiza

Optical & Vision
5.0
515 reviews
WhatsAppCall +34 871 50 56 38Visit Website
Address
Av. d'Isidor Macabich, 25, 07800 Eivissa, Illes Balears, Spain
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What Makes This Place Special

English-Speaking StaffHigh-Tech DNEye ScannerLuxury Designer BrandsEmergency Frame RepairsSame-Day Contact LensesCentral Ibiza Town LocationWheelchair AccessibleLicensed Optometrists

Quick Overview

What They Do:

  • OpticaPRO Ibiza is a premier boutique optician specializing in high-end eyewear and advanced clinical optometry.
  • They are unique for combining luxury fashion with state-of-the-art diagnostic technology, such as the Rodenstock DNEye Scanner 2+. Why Tourists Choose Them:
  • Central Location: Situated on one of Ibiza Town's main avenues, easily accessible from the port and major hotels.
  • English-Speaking Expertise: Highly praised for their multilingual staff who cater to the international jet-set and expat community.
  • Emergency Support: Known for rapid turnaround on lens replacements and frame repairs for travelers. Key Services:
  • Comprehensive visual health exams using 3D ocular biometric technology.
  • Contact lens fitting and specialized pediatric optometry.
  • Luxury boutique featuring exclusive international designer brands. Standout Features:
  • DNEye® Technology: One of the few centers in the Balearics offering high-precision individualized lens measurements.
  • Curated Collections: Stocking rare brands like Lindberg, Cartier, and Mykita.
  • Exceptional Rating: Maintaining a perfect 5.0-star rating across over 500 reviews, indicating world-class customer service.

    • What Customers Say

    With a flawless 5.0-star rating from 515 reviews, OpticaPRO Ibiza is one of the most highly-regarded medical/wellness services on the island. Customers frequently highlight the 'exceptional professionalism' and 'warm, personalized treatment.' Many tourists have shared stories of the staff going 'above and beyond' to fix broken glasses within hours so they could enjoy their vacation. Specific praise is often directed at the precision of their eye exams; one reviewer noted it was 'the most thorough exam I have ever had.' The staff's ability to communicate fluently in English and Italian is a recurring theme, making international visitors feel comfortable and understood. There are virtually no negative sentiments found in recent public records, with most clients emphasizing the combination of technical skill and aesthetic taste in frame selection.

    Recent Reviews

    Vero Nicaa

    Ottimo servizio di Imma

    Jan 2026
    Roxana Santa

    Jan 2026
    Susana Moreno

    Personal muy amable. Muy contenta con mi compra y el trato que me dieron. Me explicaron cosas que nunca me habían explicado en otros sitios y me asesoraron genial. Ya tengo óptica preferida sin duda.

    Jan 2026
    viviana Lopez

    Jan 2026
    Aroa Moreno rey

    Trato profesional impecable y muy amables en todo momento. ¡Gracias!

    Jan 2026
    Manuel Moreno Vera

    Todo muy bien, atención muy profesional y afable, pruebas previas muy diversas y rápidas, gran cantidad de estilos de monturas y modernos

    Jan 2026
    Full Details

    About This Practice

  • OpticaPRO Ibiza is a leading optical center that bridges the gap between clinical excellence and luxury retail. They specialize in 'Biometric Intelligent Glasses,' utilizing advanced technology to create lenses tailored to the specific anatomy of the patient's eye.
  • This practice is particularly suited for tourists and expats because they offer a seamless experience that mirrors high-end clinics in London, New York, or Berlin. They provide comprehensive eye health screenings that go beyond simple vision tests, checking for intraocular pressure and retinal health. Facility & Team
  • The facility is modern, bright, and equipped with the Rodenstock DNEye® Scanner 2+, which measures thousands of data points to create a digital map of the eye.
  • The team consists of highly qualified optometrists and optical stylists. While the specific number of staff fluctuates, the clinic is known for having multiple specialists available to ensure minimal wait times.
  • Languages spoken include Spanish, Catalan, English, and Italian, ensuring that the vast majority of Ibiza's visitors can be served in their native tongue. What to Expect During Your Visit
  • Upon arrival, patients are greeted in a boutique environment. A standard eye exam typically takes 20-30 minutes and involves high-tech scanning followed by a traditional subjective refraction test.
  • The appointment process is efficient; while walk-ins are welcome for retail, clinical exams are best booked in advance. Wait times are generally reported as negligible for those with appointments. Location & Accessibility
  • Located on Av. d'Isidor Macabich, 25, the clinic is in the heart of Ibiza Town (Eivissa). It is within walking distance of the Vara de Rey and the main port area.
  • The facility is on the ground floor with wide entrance doors, making it fully wheelchair accessible.
  • Public transport is excellent, with several bus lines (including those from San Antonio and Santa Eulalia) stopping within a 5-minute walk. Why Tourists Choose Them
  • Tourists often visit OpticaPRO for 'vacation emergencies'—lost contact lenses or broken sunglasses. Their ability to source or repair items quickly is a major draw.
  • Additionally, many visitors take advantage of the Spanish pricing on luxury frames, which can be more competitive than in Northern Europe or North America, combined with the VAT refund (Tax-Free) services for non-EU residents. Safety & Standards
  • The clinic adheres to all Spanish health regulations and maintains rigorous hygiene standards for all diagnostic equipment. They follow updated protocols for clinical environments to ensure patient safety. Booking & Practical Info
  • Appointments can be made via phone, WhatsApp, or through their website contact form.
  • They accept all major credit cards and offer detailed invoices that can be used for reimbursement from private insurance providers.

    • Services Offered

    Comprehensive Eye Examinations
    DNEye® Biometric Eye Mapping
    Contact Lens Fitting & Trials
    Pediatric Optometry
    Orthokeratology (Ortho-K) - Overnight Vision Correction
    Intraocular Pressure Measurement (Glaucoma Screening)
    Luxury Eyewear Styling
    Prescription Sunglasses
    Emergency Frame Repair
    Fast-Track Lens Replacement
    Sports Vision Solutions
    Tax-Free Shopping for Non-EU Residents

    Tourist Information

    How To Book
    Appointments can be booked via phone (+34 871 50 56 38), WhatsApp (available on their website), or by walking into the store in Ibiza Town.
    Languages Spoken
    Spanish, English, Catalan, and Italian are confirmed. Staff are very comfortable assisting English-speaking tourists.
    English Speaking Practitioners
    Yes, the lead optometrists speak English fluently.
    Appointment Availability
    Same-day appointments are often available for emergencies, though 24-48 hours notice is recommended for full clinical exams.
    Emergency Service
    They offer rapid repair services for broken frames and can often provide trial contact lenses if a tourist loses theirs.
    Payment Methods
    Cash, Visa, Mastercard, American Express, and Apple Pay.
    Insurance Acceptance
    They do not typically bill international insurance directly. Patients pay out-of-pocket and are provided with a formal receipt/invoice for reimbursement from their travel or private insurance.
    Ehic Acceptance
    No, as this is a private optical center, the EHIC (European Health Insurance Card) is not applicable here.
    Prescription Process
    They can fulfill international prescriptions, but it is recommended to undergo their 3D scan for the most accurate results with their specific lens technologies.
    Medical Reports
    Visual health reports and prescriptions can be provided in English upon request.
    How To Get There
    Located in central Ibiza Town. If coming by car, the 'Es Pratet' parking lot is the nearest large public parking area. Accessible by almost all bus lines heading to Eivissa center.

    Languages Spoken

    EnglishSpanishCatalanItalian

    Insurance Information

    OpticaPRO is a private facility. They do not accept Spanish Social Security (Seguridad Social). Most visitors pay via credit card and submit the itemized invoice to their private health or travel insurance (like Allianz, AXA, or Bupa) for reimbursement. Prices for exams are transparent, and a range of frame prices from mid-range to ultra-luxury is available.

    Frequently Asked Questions

    Do I need an appointment for an eye exam?

    While walk-ins are sometimes possible, it is highly recommended to book in advance to ensure the optometrist and the DNEye scanner are available.

    How long does it take to get new glasses?

    Standard single-vision lenses can often be prepared quickly, but custom biometric or progressive lenses usually take 3-7 business days. They can ship to your home address abroad if they aren't ready before you leave.

    Can you fix my broken sunglasses?

    Yes, they offer professional repair services for frames, including screw replacement, soldering, and adjustments.

    Do you speak English?

    Yes, the staff is multilingual and very experienced in assisting English-speaking tourists and expats.

    What brands do you carry?

    They stock luxury and independent brands including Cartier, Gucci, Lindberg, Mykita, Celine, and Balenciaga.

    Can I buy contact lenses without a Spanish prescription?

    If you know your prescription or have your current contact lens box, they can usually provide you with lenses. However, a quick check-up is recommended for safety.

    Is the eye exam covered by my travel insurance?

    If the exam is due to a medical emergency (like an eye infection or sudden vision loss), it may be covered. For routine checks, you will likely need to pay out-of-pocket.

    Where is the best place to park nearby?

    The 'Parking Es Pratet' is a 5-minute walk away and is the most convenient option for visitors driving into Ibiza Town.

    Do you offer Tax-Free shopping?

    Yes, for non-EU residents, they provide the necessary documentation to claim a VAT refund at the airport.

    Do you treat children?

    Yes, they specialize in pediatric optometry and have a selection of durable, stylish frames for children.