OpticaPRO Ibiza
What Makes This Place Special
Quick Overview
What They Do:
Why Tourists Choose Them:
Key Services:
Standout Features:
What Customers Say
With a flawless 5.0-star rating from 515 reviews, OpticaPRO Ibiza is one of the most highly-regarded medical/wellness services on the island. Customers frequently highlight the 'exceptional professionalism' and 'warm, personalized treatment.' Many tourists have shared stories of the staff going 'above and beyond' to fix broken glasses within hours so they could enjoy their vacation. Specific praise is often directed at the precision of their eye exams; one reviewer noted it was 'the most thorough exam I have ever had.' The staff's ability to communicate fluently in English and Italian is a recurring theme, making international visitors feel comfortable and understood. There are virtually no negative sentiments found in recent public records, with most clients emphasizing the combination of technical skill and aesthetic taste in frame selection.
Recent Reviews
Ottimo servizio di Imma
Personal muy amable. Muy contenta con mi compra y el trato que me dieron. Me explicaron cosas que nunca me habían explicado en otros sitios y me asesoraron genial. Ya tengo óptica preferida sin duda.
Trato profesional impecable y muy amables en todo momento. ¡Gracias!
Todo muy bien, atención muy profesional y afable, pruebas previas muy diversas y rápidas, gran cantidad de estilos de monturas y modernos
Full Details
About This Practice
Facility & Team
What to Expect During Your Visit
Location & Accessibility
Why Tourists Choose Them
Safety & Standards
Booking & Practical Info
Services Offered
Tourist Information
{"how_to_book":"Appointments can be booked via phone (+34 871 50 56 38), WhatsApp (available on their website), or by walking into the store in Ibiza Town.","languages_spoken":"Spanish, English, Catalan, and Italian are confirmed. Staff are very comfortable assisting English-speaking tourists.","english_speaking_practitioners":"Yes, the lead optometrists speak English fluently.","appointment_availability":"Same-day appointments are often available for emergencies, though 24-48 hours notice is recommended for full clinical exams.","emergency_service":"They offer rapid repair services for broken frames and can often provide trial contact lenses if a tourist loses theirs.","payment_methods":"Cash, Visa, Mastercard, American Express, and Apple Pay.","insurance_acceptance":"They do not typically bill international insurance directly. Patients pay out-of-pocket and are provided with a formal receipt/invoice for reimbursement from their travel or private insurance.","ehic_acceptance":"No, as this is a private optical center, the EHIC (European Health Insurance Card) is not applicable here.","prescription_process":"They can fulfill international prescriptions, but it is recommended to undergo their 3D scan for the most accurate results with their specific lens technologies.","medical_reports":"Visual health reports and prescriptions can be provided in English upon request.","how_to_get_there":"Located in central Ibiza Town. If coming by car, the 'Es Pratet' parking lot is the nearest large public parking area. Accessible by almost all bus lines heading to Eivissa center."}
Languages Spoken
Insurance Information
OpticaPRO is a private facility. They do not accept Spanish Social Security (Seguridad Social). Most visitors pay via credit card and submit the itemized invoice to their private health or travel insurance (like Allianz, AXA, or Bupa) for reimbursement. Prices for exams are transparent, and a range of frame prices from mid-range to ultra-luxury is available.
Frequently Asked Questions
Do I need an appointment for an eye exam?
While walk-ins are sometimes possible, it is highly recommended to book in advance to ensure the optometrist and the DNEye scanner are available.
How long does it take to get new glasses?
Standard single-vision lenses can often be prepared quickly, but custom biometric or progressive lenses usually take 3-7 business days. They can ship to your home address abroad if they aren't ready before you leave.
Can you fix my broken sunglasses?
Yes, they offer professional repair services for frames, including screw replacement, soldering, and adjustments.
Do you speak English?
Yes, the staff is multilingual and very experienced in assisting English-speaking tourists and expats.
What brands do you carry?
They stock luxury and independent brands including Cartier, Gucci, Lindberg, Mykita, Celine, and Balenciaga.
Can I buy contact lenses without a Spanish prescription?
If you know your prescription or have your current contact lens box, they can usually provide you with lenses. However, a quick check-up is recommended for safety.
Is the eye exam covered by my travel insurance?
If the exam is due to a medical emergency (like an eye infection or sudden vision loss), it may be covered. For routine checks, you will likely need to pay out-of-pocket.
Where is the best place to park nearby?
The 'Parking Es Pratet' is a 5-minute walk away and is the most convenient option for visitors driving into Ibiza Town.
Do you offer Tax-Free shopping?
Yes, for non-EU residents, they provide the necessary documentation to claim a VAT refund at the airport.
Do you treat children?
Yes, they specialize in pediatric optometry and have a selection of durable, stylish frames for children.