Farmacia Lda. Margarita Torres Pons
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Farmacia Lda. Margarita Torres Pons is a cornerstone of health and wellness for both residents and international visitors in the Cala de Bou and Sant Agustí des Vedrà regions of Ibiza. Strategically located on Carrer des Caló, this pharmacy is perfectly positioned to serve the dense tourist population staying in the many hotels and apartments lining the Sant Antoni Bay. The pharmacy is highly accessible, situated on a main thoroughfare that connects major beach resorts and residential complexes, making it a convenient stop for those in need of medical supplies, sun protection, or prescription refills.
One of the primary advantages for international travelers visiting Farmacia Margarita Torres Pons is the high level of English proficiency among the staff. Given its location in a prime tourist zone, the pharmacists are accustomed to communicating with visitors from the UK, Germany, and beyond, ensuring that medication counseling and health advice are clear and accurate. This linguistic accessibility is crucial when dealing with complex medical needs or explaining the dosage for over-the-counter treatments.
Regarding hours of operation, the pharmacy follows the traditional Spanish schedule, including a mid-afternoon siesta break from 2:00 PM to 4:30 PM. While the pharmacy itself is not open 24 hours every day, it participates in the mandatory 'Farmacia de Guardia' (on-call) rotation system managed by the Ibiza Pharmaceutical College. This means that on specific rotating nights, this pharmacy will remain open for emergency needs. For visitors arriving outside of these hours, a list of the currently active 24-hour pharmacy is always posted clearly on the front door of the establishment.
Prescription fulfillment for tourists is a streamlined process here, though it is important to note that Spanish law is strict. While the pharmacy can often process European Union electronic prescriptions, visitors from outside the EU (such as the US or UK) may occasionally need to have their foreign prescriptions transcribed by a local doctor to meet Spanish regulatory requirements for certain controlled medications. However, for most standard chronic medications and common antibiotics, the staff is incredibly helpful in navigating the local system to ensure patients do not go without their necessary treatment.
Beyond prescriptions, the pharmacy boasts an extensive inventory of over-the-counter (OTC) medications and health products. This includes a wide range of travel-specific items such as high-SPF sunscreens, insect repellents, jellyfish sting treatments, and rehydration salts—essential for the Ibiza climate. They also stock specialized skincare and dermocosmetic brands like La Roche-Posay and Vichy, which are popular with European travelers. For those with minor injuries, the pharmacy provides first-aid supplies and wound care advice, which is particularly useful for tourists who may have suffered scrapes or minor burns during their holiday activities.
Payment at Farmacia Margarita Torres Pons is modern and convenient. Unlike some smaller rural pharmacies in Spain, this location fully accepts major international credit cards, including Visa and Mastercard, which is a significant relief for tourists who prefer not to carry large amounts of cash. They also provide detailed, itemized receipts which are necessary for those looking to claim reimbursement from their travel insurance providers back home. With its combination of professional expertise, English-speaking capabilities, and a comprehensive range of medical supplies, Farmacia Lda. Margarita Torres Pons remains a top-rated choice for healthcare in the Sant Josep area of Ibiza.
Services Offered
Tourist Information
**Open 24 Hours:** No, follows standard hours with rotating 'Farmacia de Guardia' duty. **Payment Methods:** Cash, Visa, and Mastercard accepted. Contactless payment available. **Delivery Service:** Standard prescription delivery to hotels is generally not permitted under Spanish law; physical presence is usually required. **Credit Card Acceptance:** Yes, major international credit cards are widely accepted. **How To Find 24Hr Pharmacy:** Check the list posted on the pharmacy door or visit the 'Colegio Oficial de Farmacéuticos de Baleares' website for the daily 'Farmacia de Guardia'. **Fill Foreign Prescriptions:** Can process EU digital prescriptions; non-EU prescriptions may require a local doctor visit for transcription. **Emergency Medication Access:** Available through the rotation system; look for the illuminated green cross outside of regular hours. **Accept Foreign Prescriptions:** Yes, but subject to Spanish pharmaceutical regulations and validity checks. **English Speaking Pharmacists:** Yes, confirmed English-speaking staff available to assist tourists.
Insurance Information
**Ehic Usage:** European Health Insurance Card (EHIC) can be used for subsidized prescriptions if presented with a valid Spanish state doctor's prescription. **Cash Vs Card:** While card is accepted, carrying some cash is recommended for small emergency purchases. **Typical Costs:** Prescriptions are subsidized for residents; tourists pay the full regulated retail price. OTC prices are generally standardized across Spain. **Travel Insurance:** Patients usually pay upfront and request an itemized receipt for later reimbursement from their insurance provider. **Reimbursement Receipts:** Itemized official receipts (facturas) are provided upon request for insurance claims. **Spanish Prescription Cards:** Accepted (Tarjeta Sanitaria).
Frequently Asked Questions
Are you open 24 hours?
We operate during standard hours (9 AM - 2 PM and 4:30 PM - 8 PM), but we participate in the 'Farmacia de Guardia' rotation for 24-hour emergency service.
Do you speak English?
Yes, our staff is trained to assist international customers in English.
Can you fill a prescription from my home country?
We can often fill EU prescriptions. For non-EU countries (like the USA), we recommend seeing a local doctor to get a Spanish prescription for certain medications.
Do you accept foreign credit cards?
Yes, we accept major foreign credit cards including Visa and Mastercard.
Where can I find a 24-hour pharmacy in Ibiza?
A list of the on-duty 'Farmacia de Guardia' is posted on our front door every day.
Can I buy Ibuprofen or Paracetamol without a prescription?
Yes, lower dosages of these medications are available over-the-counter.
Do you have emergency contraception?
Yes, emergency contraception is available without a prescription in Spain.
Do you offer COVID-19 rapid tests?
Yes, we stock rapid antigen tests for home use.
Can you deliver medication to my hotel?
Spanish law generally prohibits the delivery of prescription medications; they must be collected in person.
Do you accept the European Health Insurance Card (EHIC)?
The EHIC can be used for state-provided healthcare, but for prescriptions, you usually pay and then seek reimbursement depending on your home country's rules.
Do you have strong sunscreen suitable for the Ibiza sun?
Yes, we carry a wide range of SPF 50+ sunscreens specifically designed for intense Mediterranean sun.
Can I get travel sickness medication?
Yes, we have various options for motion sickness, including tablets and bands.
Do you sell baby formula and diapers?
Yes, we have a dedicated section for infant nutrition and baby care products.
What should I do if I need medicine on Sunday?
Since we are closed on Sundays, you must check the 'Farmacia de Guardia' list on our door to find the nearest open pharmacy.