Farmacia Torres Clapés
Quick Overview
Brief overview not available.
What Customers Say
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Recent Reviews
De bons conseils. Mais les lotions anti moustiques (indispensables a Ibiza) sont chères
Servicio impecable. Trato cercano y muy amables
Full Details
Farmacia Torres Clapés is a cornerstone of health and wellness located in the tranquil yet accessible neighborhood of Puig d’en Valls, just on the outskirts of Ibiza Town (Eivissa). This pharmacy serves as a vital medical resource for both the local resident community and the influx of international tourists who choose the more relaxed residential areas of Ibiza for their stay. Situated at Carrer de la Pau, 5, the pharmacy is strategically positioned for those staying in villas and boutique hotels in the Puig d’en Valls area, providing a more personalized and less crowded experience than the high-traffic pharmacies in the center of Ibiza Town. Access is convenient via local public transport or short taxi rides, and unlike the congested city center, parking in this area is generally more manageable for those traveling by rental car.
The pharmacy operates on a traditional Spanish split-shift schedule during the weekdays, opening from 9:00 AM to 2:00 PM and reopening from 4:00 PM to 8:00 PM. On Saturdays, it serves the public during the morning hours from 9:00 AM to 2:00 PM. While the pharmacy itself is closed on Sundays and during late-night hours, it participates in the mandatory 'Farmacia de Guardia' (Duty Pharmacy) rotation system common across the Balearic Islands. This means that on specific rotating dates, Farmacia Torres Clapés may be the designated 24-hour emergency provider for the region. Visitors can find the current duty schedule posted clearly on the pharmacy’s front window or via the official 'Col·legi Oficial de Farmacèutics de les Illes Balears' (COFIB) website.
For international tourists, one of the most significant advantages of Farmacia Torres Clapés is the availability of English-speaking staff. Navigating medical concerns in a foreign country can be daunting, but the pharmacists here are trained to provide medication counseling in English, ensuring that visitors understand dosage instructions, potential side effects, and contraindications. This linguistic accessibility is crucial for prescription fulfillment. While Spanish law is strict regarding the sale of antibiotics and certain controlled substances, the staff at Farmacia Torres Clapés can often assist tourists with valid foreign prescriptions from EU countries, provided they meet the necessary legal criteria. For non-EU prescriptions, the pharmacists can offer professional advice on how to obtain a local equivalent or direct patients to nearby medical centers to have their prescriptions transcribed into the Spanish 'Receta' format.
The inventory at Farmacia Torres Clapés is extensive, catering to a wide range of needs. Beyond standard prescription medications, the pharmacy stocks a comprehensive selection of Over-the-Counter (OTC) treatments for common travel ailments such as digestive issues, motion sickness, and minor pain relief. Given Ibiza’s sunny climate, they offer a premium range of dermatological products, high-SPF sunscreens, and after-sun treatments suitable for the intense Mediterranean sun. For families traveling with infants, the pharmacy provides a dedicated section for baby care, including specialized formulas, diapers, and soothing treatments for heat rash. Additionally, they carry first-aid supplies, mosquito repellents, and basic medical equipment. Their commitment to public health is further evidenced by the availability of COVID-19 rapid antigen tests and professional blood pressure monitoring services. Whether you are a tourist needing emergency contraception, a hiker looking for blister plasters, or a long-term visitor managing a chronic condition, Farmacia Torres Clapés combines professional pharmaceutical expertise with a welcoming, international-friendly environment.
Services Offered
Tourist Information
**Open 24 Hours:** No, follows standard hours with rotating 'Farmacia de Guardia' duty. **Hotel Delivery:** Standard medication delivery to hotels is generally not available due to Spanish pharmaceutical regulations; in-person pickup is required. **Payment Methods:** Cash (Euros) is widely accepted. Credit cards (Visa/Mastercard) are accepted for most purchases, though some small transactions may prefer cash. **Emergency Access:** After-hours access is only available when the pharmacy is on the official 'Guardia' rotation. **Finding 24Hr Pharmacy:** Check the 'Farmacia de Guardia' list posted on the pharmacy window or visit the COFIB website. **Foreign Prescriptions:** EU prescriptions are generally accepted if they meet legal requirements. Non-EU prescriptions may require a local doctor's consultation, though pharmacists can provide guidance. **Prescription Fulfillment:** Can fill most standard medications; controlled substances and antibiotics strictly require a valid Spanish or EU prescription. **English Speaking Pharmacists:** Confirmed. Staff are experienced in assisting international visitors in English.
Insurance Information
**Receipts:** Official receipts (Facturas) are provided upon request for all insurance claims. **Ehic Card:** European Health Insurance Card holders may receive subsidized rates but often need to visit a public health center (Centro de Salud) first to get a Spanish prescription. **Typical Costs:** Prescriptions are subsidized for residents; tourists pay the full retail price (PVP). OTC prices are regulated but vary by brand. **Travel Insurance:** Patients usually pay upfront and must request a 'Factura' (official invoice) for reimbursement from their insurance provider. **Payment Requirement:** Immediate payment is required at the point of sale. **Spanish Health Card:** Accepted (Tarjeta Sanitaria) for local residents.
Frequently Asked Questions
Are you open 24 hours?
No, we have standard split-shift hours, but we participate in the rotating 'Farmacia de Guardia' system for emergency 24-hour service.
Do you speak English?
Yes, our pharmacists can assist you and provide medical advice in English.
Can you fill a prescription from my home country?
We can usually fill prescriptions from EU countries. For non-EU prescriptions, we recommend visiting a local doctor to have it converted to a Spanish prescription.
Do you accept foreign credit cards?
Yes, we accept major credit cards like Visa and Mastercard.
Where can I find a 24-hour pharmacy in Ibiza?
You can check the schedule posted on our front window or use the COFIB website to find the 'Farmacia de Guardia' for today.
Can I buy antibiotics without a prescription?
No, Spanish law strictly requires a valid medical prescription for all antibiotics.
Do you have emergency contraception?
Yes, the 'morning-after pill' is available over the counter without a prescription.
Do you offer COVID-19 rapid tests?
Yes, we stock rapid antigen tests for home use.
Can you deliver medication to my hotel?
No, pharmaceutical regulations in Spain generally require medications to be dispensed in person at the pharmacy.
Do you accept the European Health Insurance Card (EHIC)?
We do not process EHIC directly for discounts; you must pay for the medication and seek reimbursement, or get a Spanish prescription from a public doctor first.
How much do common medications cost?
Basic pain relief like Paracetamol or Ibuprofen is relatively inexpensive, usually between 3 and 10 Euros depending on the brand and quantity.
Do you have strong sunscreen suitable for Ibiza sun?
Yes, we carry pharmaceutical-grade sunscreens (SPF 50+) that are highly recommended for the Ibiza climate.
Can I get travel sickness medication?
Yes, we have several options for motion sickness, including tablets and caffeine-free versions for children.