Ortopedia Mercat Vell
Quick Overview
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What Customers Say
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Recent Reviews
Recomendado para alquiler de movilidad. Cuentan con una amplia variedad de opciones, desde motos eléctricas hasta sillas de ruedas y muletas, adaptándose a todas las necesidades.
Estoy encantado con las plantillas. Se me ha ido el dolor de pies. Muy buena atención de Jesús, un gran profesional.
La persona que nos atendió fue muy amable, nos enseño diferentes modelos y precios de bastones, que es lo que buscábamos. ¡Muchas gracias por todo!
Resolutivos, amables, te facilitan la experiencia y de verdad un trato de primera calidad. Una emergencia y me ayudaron como nadie: Había hablado a 2 lugares antes de llegar a ellos. Gracias por todo!
Una atención estupenda. Te contestan rápido por mensaje y te ofrecen opciones. Alquilé silla de ruedas y compré bota Walter y accesorio para baño.
Amplia gamas de productos para ayudas de necesidad del hogar. Gracias Jesus por tu ayuda
Full Details
Ortopedia Mercat Vell is a premier pharmaceutical and orthopedic destination located in the heart of Ibiza Town (Eivissa). Situated at Carrer d'Antoni Palau, 1, just steps away from the historic 'Mercat Vell' (Old Market) and the entrance to the UNESCO World Heritage site of Dalt Vila, this facility serves as a vital health hub for both local residents and the thousands of international tourists who visit the island annually. Its location is exceptionally convenient for those staying in the historic center, near the Ibiza Port, or in the nearby hotel districts of Vara de Rey and Marina Botafoch. Accessibility is a key feature, as it is easily reachable by foot from the main ferry terminal and is well-connected via the local bus network that services the city center.
While many pharmacies in Spain follow standard business hours, Ortopedia Mercat Vell distinguishes itself with exceptionally long operating hours, remaining open from 7:00 AM until 2:00 AM on weekdays, and until midnight on weekends. This extended schedule caters specifically to the unique rhythm of Ibiza, where the day often starts late and ends in the early hours of the morning. While it is not a 24-hour 'Farmacia de Guardia' every day, its late-night availability makes it one of the most reliable spots for emergency medication and health supplies outside of the standard rotating duty system. For any hours not covered, the staff can direct patients to the nearest 'Farmacia de Guardia' (on-call pharmacy) as determined by the official Balearic health calendar.
Communication is rarely a barrier here, as the pharmacists and technicians are well-versed in serving an international clientele. English-speaking staff are typically available to assist tourists with medication counseling, ensuring that visitors understand dosage instructions and potential interactions. This is particularly important for prescription fulfillment. In Spain, while many medications are available over-the-counter (OTC), certain antibiotics, strong painkillers, and specialized treatments require a valid prescription. Ortopedia Mercat Vell is experienced in processing prescriptions from foreign doctors, especially those from within the European Union (EU). However, tourists from non-EU countries like the USA or UK should be aware that some medications may require a local Spanish doctor's validation, a process the pharmacy staff can provide guidance on.
Beyond standard pharmaceuticals, this location specializes in 'Ortopedia' (orthopedics). This makes it a unique resource for tourists who may have suffered minor injuries during their travels. They stock and rent a wide range of medical equipment, including crutches, wheelchairs, walkers, and orthopedic braces. Whether you have twisted an ankle on the cobblestones of Dalt Vila or need specialized support for a pre-existing condition, their inventory is unmatched in the city center. Additionally, the pharmacy is a one-stop-shop for travel essentials. You will find high-SPF sunscreens designed for the intense Mediterranean sun, effective insect repellents, travel-size first aid kits, and hydration salts. They also offer a comprehensive selection of baby care products, high-end European dermo-cosmetics, and nutritional supplements.
For the health-conscious traveler, Ortopedia Mercat Vell provides several in-house services. These include blood pressure monitoring, weight and BMI checks, and COVID-19 rapid antigen tests, which are often required for travel or peace of mind. They also stock emergency contraception ('píldora del día después'), which is available without a prescription in Spain. The pharmacy prides itself on its professional, empathetic service, understanding the stress that can come with falling ill while on vacation. Whether you are looking for a simple box of paracetamol, a knee brace for a hike, or professional advice on a minor ailment, Ortopedia Mercat Vell combines traditional pharmaceutical care with modern medical supply expertise, making it an indispensable part of the Ibiza tourist infrastructure.
Services Offered
Tourist Information
**Open 24 Hours:** No, but exceptionally long hours (7 AM - 2 AM weekdays). **Payment Methods:** Accepts Cash, Visa, and Mastercard. Some foreign credit cards may require ID/Passport for verification. **Delivery Service:** Direct hotel delivery is generally not available for prescription meds due to Spanish law, but some OTC items may be arranged via local delivery apps or concierge. **Emergency Access:** Available until 2:00 AM; after 2:00 AM, seek the designated 'Farmacia de Guardia'. **Foreign Prescriptions:** EU prescriptions are generally accepted. Non-EU prescriptions (USA, Canada, etc.) may require a local consultation, though pharmacists can advise on equivalents. **Credit Card Acceptance:** Yes, widely accepted for most purchases. **Farmacia De Guardia System:** Participates in the rotating duty system for 24h service; check the sign on the door or official websites for the current on-call pharmacy. **English Speaking Pharmacists:** Yes, staff are accustomed to serving international tourists in English.
Insurance Information
**Receipts:** Itemized receipts (facturas) provided upon request for insurance claims. **Ehic Usage:** European Health Insurance Card (EHIC) can be used for subsidized prescriptions if presented with a valid public health prescription. **Typical Costs:** Prescription costs are regulated by the government; OTC prices are competitive with European standards. **Travel Insurance:** Most tourists must pay upfront and submit the receipt/invoice to their travel insurance for reimbursement. **Payment Requirement:** Immediate payment required for all non-resident transactions. **Spanish Prescription Cards:** Accepted (Tarjeta Sanitaria/IB-Salut).
Frequently Asked Questions
Are you open 24 hours?
We are open until 2:00 AM on weekdays and midnight on weekends. For service between 2:00 AM and 7:00 AM, you must visit the designated 'Farmacia de Guardia'.
Do you speak English?
Yes, our staff can assist you in English with your medical and pharmaceutical needs.
Can you fill a prescription from my home country?
We accept European Union prescriptions. For prescriptions from outside the EU (like the US or UK), we can often provide the medication if it is not a controlled substance, or help you find a local doctor to convert it.
Do you accept foreign credit cards?
Yes, we accept Visa and Mastercard. Please have your ID or Passport ready just in case it is requested for the transaction.
Where can I find the 24-hour pharmacy in Ibiza?
There is a rotating schedule. We have a sign posted at our entrance indicating which pharmacy is 'de guardia' for the current night.
Can I buy antibiotics without a prescription?
No, in Spain, antibiotics strictly require a valid prescription from a doctor.
Do you have emergency contraception?
Yes, the morning-after pill is available over-the-counter without a prescription.
Do you offer COVID-19 rapid tests?
Yes, we sell rapid antigen tests for home use and can provide guidance on how to use them.
Can I rent a wheelchair or crutches here?
Yes, we specialize in orthopedics and offer rental services for wheelchairs, walkers, and crutches.
Do you accept the European Health Insurance Card (EHIC)?
Yes, for prescriptions issued by the Spanish public health system, the EHIC can be used to reduce the cost.
How much does a typical box of Ibuprofen cost?
Standard OTC painkillers like Ibuprofen or Paracetamol typically cost between 3 and 6 Euros depending on the brand and dosage.
Do you have travel-size first aid kits?
Yes, we have compact kits suitable for travelers and hikers.
Can you recommend medication for a jellyfish sting?
Yes, we have specialized creams and treatments for jellyfish stings and other common Mediterranean sea injuries.
Do you have high-strength sunscreen for the Ibiza sun?
Yes, we stock dermatological-grade sunscreens (SPF 50+) which are highly recommended for the local climate.
Can I get travel sickness medication?
Yes, we stock various options for motion sickness, including tablets and wristbands, which are popular for the ferry trips to Formentera.