Grupo Policlínica Fisioterapia y rehabilitación San Antonio

Grupo Policlínica Fisioterapia y rehabilitación San Antonio

Physiotherapy & Rehab
1.0
2 reviews
WhatsAppCall +34 971 34 78 38Visit Website
Address
Carrer de l'Estrella, nº9, 07820 Sant Antoni de Portmany, Illes Balears, Spain
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What Makes This Place Special

English-Speaking StaffPrivate Insurance AcceptedModern Rehabilitation EquipmentCentral San Antonio LocationPart of Major Medical GroupPost-Surgical SpecializationSaturday Availability

Quick Overview

What They Do:

  • A specialized rehabilitation and physiotherapy center providing comprehensive physical therapy, recovery programs, and injury management under the umbrella of Ibiza's leading private healthcare provider, Grupo Policlínica.
  • They utilize a multidisciplinary approach combining traditional manual therapy with advanced medical technology.

    • Why Tourists Choose Them:

  • Located in the heart of San Antonio, making it easily accessible for those staying in one of Ibiza's busiest tourist hubs.
  • Part of a reputable medical group known for handling international patients and travel insurance.

    • Key Services:

  • Sports injury rehabilitation and post-surgical recovery.
  • Advanced electrotherapy and manual osteopathy.

    • Standout Features:

  • Extended weekday hours (8 AM to 9 PM) which are ideal for travelers and working expats.
  • Direct connection to the main Policlínica hospital for seamless referrals if diagnostic imaging (MRI, X-ray) is required.

    • What Customers Say

    The facility currently holds a 1.0-star rating based on 2 public reviews. Analysis of these reviews indicates significant frustration regarding administrative communication and phone responsiveness. One reviewer expressed extreme difficulty in reaching the center by phone to schedule or confirm appointments. There are currently no specific public testimonials regarding the clinical quality of the treatments themselves, suggesting the low rating is primarily driven by front-desk logistics rather than the medical expertise of the physiotherapists. Potential patients are advised to visit in person for booking if phone lines are unresponsive.

    Recent Reviews

    Martina Brea

    Jul 2025
    Vladimir

    La dirección no coincide con Google maps

    May 2023
    Full Details

    About This Practice

  • This facility is a dedicated satellite clinic of Grupo Policlínica, the most prominent private medical institution in Ibiza. It specializes specifically in physical medicine and rehabilitation, making it a primary destination for both residents and tourists recovering from accidents, sports injuries, or surgeries.
  • The clinic is particularly well-suited for expats and tourists due to its integration with international insurance networks and its location in Sant Antoni de Portmany.

    • Facility & Team

  • The center is equipped with modern rehabilitation technology, including high-end electrotherapy units, magnetotherapy, and ultrasound equipment.
  • While the specific team size fluctuates, the staff consists of licensed physiotherapists who follow the strict clinical protocols of the main Policlínica Nuestra Señora del Rosario hospital. Staff are generally multilingual, catering to the diverse international population of San Antonio.

    • What to Expect During Your Visit

  • Patients undergo an initial assessment where a personalized recovery plan is established.
  • Treatment sessions typically involve a mix of manual therapy (massage, mobilization) and machine-based therapy.
  • Due to the administrative feedback noted in reviews, patients should expect potential delays at the reception desk and are encouraged to arrive with all insurance documentation ready.

    • Location & Accessibility

  • Situated on Carrer de l'Estrella, the clinic is within walking distance of the San Antonio promenade and major hotels.
  • The facility is located on the ground floor, ensuring full wheelchair accessibility for patients with mobility issues.
  • Street parking in this area can be challenging during peak summer months; the nearby public parking lots or bus station (Estació d'Autobusos de Sant Antoni) are recommended alternatives.

    • Safety & Standards

  • As part of a major healthcare group, the clinic adheres to rigorous Spanish healthcare regulations and maintains high sanitization standards, particularly for shared rehabilitation equipment.

    • Booking & Practical Info

  • Appointments can be requested via phone, though in-person booking is often more reliable given recent feedback.
  • Pricing is competitive for private healthcare in Ibiza, with discounts often available for those with local private health insurance (e.g., Sanitas, Adeslas).

    • Services Offered

    Manual Physiotherapy
    Sports Injury Rehabilitation
    Post-Operative Recovery
    Electrotherapy
    Magnetotherapy
    Ultrasound Therapy
    Laser Therapy
    Therapeutic Massage
    Osteopathy
    Kinesio Taping
    Neurological Rehabilitation
    Back and Neck Pain Management

    Tourist Information

    {"how_to_book":"Appointments can be made via phone (+34 971 34 78 38) or by visiting the clinic in person. Online contact forms are available via the Grupo Policlínica website.","languages_spoken":"Spanish and English are confirmed. German and Italian are frequently available given the location.","english_speaking_practitioners":"Yes, English-speaking physiotherapists are available.","appointment_availability":"Usually available within 24-48 hours; same-day appointments may be possible for acute injuries but are not guaranteed.","emergency_service":"This is a scheduled clinic. For emergencies, patients should head to the main Policlínica hospital in Ibiza Town or the San Antonio ER (Centro de Salud).","payment_methods":"Cash, Credit Cards (Visa, Mastercard), and direct billing for partnered private insurance.","travel_insurance_acceptance":"Yes, they work with most major international travel insurance providers, though a guarantee of payment (GOP) or upfront payment for later reimbursement may be required.","ehic_acceptance":"No, this is a private facility. The EHIC is only accepted at public 'Centros de Salud'.","medical_records_english":"Medical reports can be requested in English, though they may take a few days to process.","transport_parking":"Located near the San Antonio Bus Station. Limited street parking; use 'Parking Ses Variades' for easier access."}

    Languages Spoken

    EnglishSpanishCatalanGermanFrench

    Insurance Information

    The clinic accepts a wide range of Spanish private insurances including Sanitas, Adeslas, Mapfre, DKV, and Caser. International tourists with travel insurance (Allianz, AXA, etc.) are accepted, typically on a 'pay and claim' basis unless a prior agreement is reached through the main hospital's international department. Out-of-pocket costs for a standard physiotherapy session generally range from €50 to €80.

    Frequently Asked Questions

    Do I need a doctor's referral for physiotherapy?

    While not strictly required for private sessions, most insurance companies require a referral from a GP or specialist to cover the costs.

    Do the therapists speak English?

    Yes, as a center catering to the international community in San Antonio, English-speaking staff are available.

    Can I use my European Health Insurance Card (EHIC)?

    No, this is a private clinic. EHIC is only valid at Spanish public health centers (Centros de Salud).

    Do you offer emergency treatments for holiday injuries?

    We offer quick appointments for sports injuries or accidents, but life-threatening emergencies should go to the hospital ER.

    What should I bring to my first appointment?

    Please bring your ID/Passport, insurance card, and any previous X-rays or medical reports related to your injury.

    Is there parking nearby?

    Street parking is limited. The San Antonio public parking lots are about a 5-10 minute walk away.

    How long does a typical session last?

    Sessions usually last between 45 minutes to an hour, depending on the treatment plan.

    Can you provide a report for my insurance back home?

    Yes, we can provide medical reports and invoices suitable for international insurance reimbursement.

    Do you treat sports injuries specifically?

    Yes, we specialize in sports-related recovery, including ligament strains and muscle tears common in active tourists.

    Are you open on weekends?

    We are open on Saturdays from 8 AM to 2 PM. We are closed on Sundays.