Grand Hotel Palladium
What Makes This Place Special
Quick Overview
What They Do:
Why Tourists Choose Them:
Key Services:
Standout Features:
What Customers Say
With a strong 4.6-star rating, guests consistently praise the 'oasis of calm' the hotel and spa provide. Real customers frequently highlight the 'exceptional cleanliness' of the thermal area and the 'professionalism of the massage therapists.' Specific mentions are often made regarding the indoor pool's temperature and the effectiveness of the Turkish bath. A common theme is the 'attentive but unobtrusive' service from the staff. While most feedback is glowing, a small number of reviews note that the facility maintains a more traditional, classic aesthetic rather than a minimalist modern one, which most guests find charming and cozy. The overall sentiment is one of high-end relaxation and value for the quality of service provided.
Recent Reviews
Pésimo servicio de arreglo de las habitaciones, son las 14.44 hs y no arreglan todavía la habitación
Estancia fabulosa. Acabamos de pasar unos días en el Grand Palladium y no podemos estar más contentos de habernos alojado en ese hotel. Debida a la situación que estamos viviendo nos estaba costando tomar la decisión de si reservar o no, pero desde el primer momento que nos pusimos en contacto con ellos todo han sido facilidades. El hotel se encuentra en una zona muy tranquila de Santa Eulalia, tiene todo lo que buscábamos, hotel muy tranquilo con acceso a la playa y piscina exterior con vistas al mar. El entorno es maravilloso, un hotel relativamente pequeño que permite que el trato sea personalizado, todo es sencillo, tranquilo, sin aglomeraciones, no se puede pedir más. Las habitaciones están renovadas, muy limpias y cómodas, la mayoría con vistas al mar, los baños muy muy amplios, todas las toallas a estrenar, amenities de todo tipo. Destacar la calidad de la comida, toda fresca y preparada en el momento, se adaptan a lo que pidas aunque no esté en la carta. En definitiva un trato que no se consigue hoy en día, los empleados siempre atentos y eficientes te atienden y resuelven tus dudas inmediatamente. Si estáis valorando alojaros aquí, hacedlo sin duda. Gracias Salvatore y gracias a todo el equipo
For me the food was lovely and spareless. And all the bar was open, so you cant wait for your drink. The hotel is very clean. Because of the flooding was a littlebit musty. But it’s only periodic. And there were a lot of children around our room. And they were noisy.
Fabulous hotel right on the beach The staff were extremely helpful and friendly. It’s about 15 minutes to walk into town along the beach pathway. There’s parking for those who have a car. Unfortunately we were there when there were storms etc at the end of cyclone Alice so our weather was very poor but thankfully we were in a lovely hotel with great meals. We really wished that the sauna was working as the indoor pool was very cold so we didn’t use it. There are some great local restaurants behind the hotel.
Me encanto el hotel. La habitacion ( con vista al mar) era muy grande y con una terraza privada, que tenia mesa con sillas y 2 reposeras con sombrilla. Tiene una piscina exterior, que desde alli se puede ir a la playa, y tambien tiene una piscina interior. El desayuno era muy bueno y muy completo. Se podia tomar el desayuno en el salon comedor o en la terraza donde se tenian hermosas vistas al mar. El hotel tiene parking privado. Los empleados sumamente amables. El hotel cuenta con un restaurant ( Caesar's) que es muy bueno. Hotel super recomendable.
Tolles Hotel , ruhige Lage etwas abseits vom Ort Sehr guter Service Klasse frühstück und Terrasse
Full Details
About This Practice
Facility & Team
What to Expect During Your Visit
Location & Accessibility
Why Tourists Choose Them
Safety & Standards
Booking & Practical Info
Services Offered
Tourist Information
**How To Book:** Appointments can be made via phone (+34 971 33 82 60), the official website, or by visiting the hotel reception. Email inquiries are also accepted for group bookings. **Ehic Acceptance:** No, this is a private wellness facility and does not accept the European Health Insurance Card. **Payment Methods:** Cash (Euro), Visa, Mastercard, American Express, and contactless mobile payments. **How To Get There:** Located at the end of the Siesta beach area in Santa Eulalia. Accessible by taxi from Ibiza Town (20 mins) or the airport (25 mins). Free parking is available for guests. **Languages Spoken:** English, Spanish, and German are fluently spoken by the reception and therapy staff. **Prescription Process:** Not applicable; this is a wellness spa and does not prescribe medical pharmaceuticals. **Translation Services:** Not formally available, but the multilingual staff can assist with most European languages. **Medical Reports English:** Simple treatment receipts are provided in English/Spanish. Detailed medical reports are not standard as this is a wellness center. **Appointment Availability:** Advance booking of 24-48 hours is recommended for specific treatments. Same-day access to the thermal circuit is often possible for non-guests depending on capacity. **Travel Insurance Acceptance:** Generally not accepted for elective wellness treatments. If a treatment is required due to an injury, guests must pay upfront and seek reimbursement from their provider. **Emergency After Hours Service:** No, the spa operates during set daytime and evening hours. It is not an emergency medical facility. **English Speaking Practitioners:** Yes, all senior therapists and receptionists are proficient in English.
Languages Spoken
Insurance Information
As a private luxury wellness center, Grand Hotel Palladium does not accept Spanish Social Security or the EHIC card. Most services are out-of-pocket. While travel insurance rarely covers spa treatments, if you are using the gym or pool and suffer an injury, the hotel can provide a receipt for your insurance claim. Typical pricing for massages ranges from €90 to €160 depending on duration and complexity.
Frequently Asked Questions
Do I need to be a guest at the hotel to use the spa?
No, the spa is open to external visitors. You can purchase a 'Spa Day' pass or book specific treatments, though hotel guests have priority during peak times.
Do the therapists speak English?
Yes, the staff at Grand Hotel Palladium are multilingual and speak fluent English, Spanish, and German.
What should I bring for the thermal circuit?
Guests should bring swimwear. The hotel typically provides towels, robes, and slippers for your comfort.
Is there parking available?
Yes, the hotel offers free on-site parking for guests and spa visitors, which is very convenient in the Santa Eulalia area.
Do you offer couples treatments?
Yes, there are dedicated treatment rooms for couples to enjoy massages or rituals together.
Is the pool heated?
Yes, the indoor wellness pool is heated year-round, making it a perfect destination even during the cooler winter months in Ibiza.
How much does a massage typically cost?
Prices generally start around €90 for a 50-minute session, depending on the specific treatment and season.
Can I book a same-day appointment?
It is possible, but we recommend booking at least 24 hours in advance to guarantee your preferred time and therapist.
Are children allowed in the spa?
The spa usually maintains an adult-oriented atmosphere. Please check with the hotel regarding specific 'family hours' for the indoor pool.
Is the facility wheelchair accessible?
Yes, the hotel and spa are fully accessible with elevators and ramps for guests with mobility needs.