Hard Rock Hotel Ibiza
What Makes This Place Special
Quick Overview
What They Do:
Why Tourists Choose Them:
Key Services:
Standout Features:
What Customers Say
With a strong 4.6-star rating from over 6,300 reviews, the overall sentiment is overwhelmingly positive. Real customers frequently praise the 'Synchronicity' massage, noting the unique sensation of the music vibrations through the table. The hydrotherapy circuit is a major highlight, with many guests describing it as 'the best thermal circuit in Ibiza' and 'spotlessly clean.' Common praise is directed at the professional and attentive staff, with specific mentions of therapists being 'highly skilled' and 'intuitive.' A few complaints center on the premium pricing, which some find high compared to local mainland spas, and occasional crowding in the outdoor pool area during peak summer months. Most reviewers agree that the atmosphere is 'luxurious yet rock-and-roll,' making it a top choice for those seeking a modern wellness experience.
Recent Reviews
Hard rock Ibiza to hotel do którego z moją rodzina przyjeżdżałam 5 razy. Pyszne śniadania, restauracja na plaży naprawdę godna polecenia z super obsługa. Restauracja Tatel jedna z moich ulubionych ! Świetne spędzony czas, codziennie inna atrakcja w restauracji - muzyka na żywo w różnych klimatach. Polecam rybę w soli! Hotel godny polecenia chociaż wymaga już remontu. Z obsługi śniadaniowej pozdrawiamy Panią Anię 😍
Best Hotel at Playa den Bossa
Das größte Problem hat das Hotel mit den Hand und Duschtüchern. Mehrfach kaputte bekommen. Mich störte auch, das die Glasflächen auf dem Balkon und Fensterscheiben nicht gründlich gereinigt wurden. Ich habe es dann selber gemacht.
日本人は絶対に泊まってはいけません！ー9月末でHardrockは運営から撤退したようです。 金持ち欧州白人用のリゾート・ホテルで、アジア人に対するホスピタリティは最低。チェックアウト時に覚えのないレストランの請求をされて抗議したものの、フロント女性は相手にせず、その後マネージャーにクレームを入れてものらりくらりと逃げられる。Hardrockが運営から撤退する直前だったので、従業員のモチベーションが下がっていたのかも知れないが、二度と訪問したくないホテルです。
The room wasn’t very big, but that’s fine — it wasn’t bad overall. However, the amount of dust was a total disaster. When we arrived, there were long black hairs on the bed, clearly from someone who had made it, and that’s just not acceptable, especially on white sheets. There was dust everywhere, really everywhere — something I’ve never experienced in a hotel of this level. The staff and valet parking were friendly and well-organized, but the cleanliness completely ruined the impression.
Full Details
About This Practice
Facility & Team
What to Expect During Your Visit
Location & Accessibility
Why Tourists Choose Them
Safety & Standards
Booking & Practical Info
Services Offered
Tourist Information
**How To Book:** Appointments can be booked via the Hard Rock Hotel Ibiza website, by calling +34 971 39 67 26, or via email at rockspa@hrhibiza.com. **Ehic Acceptance:** No, this is a private wellness facility. **Payment Methods:** Cash, all major credit cards (Visa, Mastercard, Amex), and hotel room charging for guests. **How To Get There:** Located in Platja d'en Bossa. Easily reached by taxi from Ibiza Town (10 mins) or the airport (10 mins). On-site parking available. **Languages Spoken:** English, Spanish, German, French, and Italian are commonly spoken by staff. **Prescription Process:** Not applicable; this is a wellness spa, not a medical clinic. **Translation Services:** Not required as staff are multilingual. **Appointment Availability:** Advance booking recommended; same-day appointments are occasionally available during off-peak hours. **Medical Reports In English:** Available upon request for specific therapeutic treatments if needed for personal records. **Travel Insurance Acceptance:** Generally no; wellness services are typically not covered by travel medical insurance unless specified in a premium wellness policy (reimbursement only). **Emergency After Hours Service:** No, the spa operates during standard daytime and evening hours. **English Speaking Practitioners:** Yes, the majority of therapists and reception staff are fluent in English.
Languages Spoken
Insurance Information
As a private wellness and spa facility, Rock Spa® does not accept Spanish Public Health Insurance (Seguridad Social) or the European Health Insurance Card (EHIC). Services are paid for out-of-pocket. While standard travel insurance does not cover spa treatments, if a guest is using the spa for prescribed physiotherapy, they should pay upfront and seek reimbursement from their private provider, though this is rare for hotel spas. Pricing is premium/luxury level.
Frequently Asked Questions
Do I need to be a hotel guest to use the spa?
No, the Rock Spa® is open to non-guests. You can purchase a Day Pass for the hydrotherapy circuit or book individual treatments.
What is a 'Rhythm & Motion' treatment?
It is a signature massage where the therapist works in sync with a curated soundtrack, and the massage table vibrates to the bass frequencies of the music.
Do the staff speak English?
Yes, English is widely spoken by all receptionists and most therapists.
What should I bring for the hydrotherapy circuit?
You only need a swimsuit. The spa provides robes, towels, slippers, and lockers.
Is the spa accessible for people with disabilities?
Yes, the facility is fully wheelchair accessible and designed to accommodate guests with reduced mobility.
How much does a massage cost?
Prices vary by treatment but typically start at approximately €120 for a 50-minute session.
Can I book a couples massage?
Yes, the spa features dedicated suites for couples to enjoy treatments together.
Is there parking available?
Yes, Hard Rock Hotel Ibiza offers parking facilities for spa guests.
Are children allowed in the spa?
The spa is generally an adult-oriented environment; guests must typically be 16 or older to use the thermal circuit.
Do I need to book in advance?
Highly recommended, especially during the summer months (June–September) when the hotel is at high occupancy.