Iberostar Selection Santa Eulalia Ibiza
What Makes This Place Special
Quick Overview
What They Do:
Why Tourists Choose Them:
Key Services:
Standout Features:
What Customers Say
With a stellar 4.7 rating from over 4,000 reviews, the sentiment is overwhelmingly positive. Real customers frequently praise the 'professionalism of the massage therapists' and the 'immaculate cleanliness' of the spa facilities. Many guests highlight the 'relaxing atmosphere' and the 'attentive service' provided by the staff. Specific mentions often include the quality of the breakfast/gastronomy paired with a spa day. A common minor complaint across general hotel reviews involves the wait times for elevators during peak season, but the spa itself is consistently described as a 'haven of peace.' Overall sentiment is that of a premium, reliable, and deeply restorative experience.
Recent Reviews
El pasado 4/10 nos casamos en Ibiza. Pasamos el fin de semana en otro alojamiento pero los días posteriores, mis suegros se quedaron en este hotel ya que alargamos las vacaciones con ellos. Se sintieron cuidados, escuchados, mimados y sobre todo, se sintieron muy a gusto. La habitación estaba muy limpia y el servicio fue muy amable con ellos. Nosotros disfrutamos el desayuno buffet el último día de su estancia con ellos y FUE ESPECTACULAR. También de parte de mi marido y mía queremos agradecerles el servicio de asistencia que tuvieron con mi suegro dado que sufrió un atragantamiento en una de las cenas y, le salvaron la vida. No sabemos como agradecérselo. Lo que tenemos claro es que en nuestro siguiente viaje a Ibiza nosotros también nos alojaremos con ellos.
Wir waren nun schon 2 mal eine Woche vor Ort. Gute Lage am Wasser, dss Essen ist sehr umfangreich mit Live-Zubereitung und viel Abwechslung. Die Zimmer in gut. Zur Zeit (eigentlich seit 2024) ist eine Baustelle direkt nebenan an der Straße. Straßenseite. Im Hotel gibt es viele Shows. Das Personal ist sehr motiviert und hilfsbereit
J’ai réserver cette hôtel pour nos 33 ans d’anniversaire de mariage avec tes amis. Nous avons le droit à notre arrivée un surclassement vue sur mer ainsi que des petites attentions dans notre chambre. Ce fut un grand plaisir de découvrir tout ça à notre arrivée toute leurs équipes est exceptionnel, le service est irréprochable, autant au service restaurants à l’accueil et chambres . Bravo à toute leurs équipes 🤩🤩très très bon rapport qualité prix petit déjeuner avec beaucoup de choix chambre confortable vue exceptionnelle rien à redire. ❤️❤️❤️❤️
Todo el personal superamables, a destacar el Maitre Sebas, Raúl el camarero de bares, hay muy buen ambiente!! El Star Prestige vale la pena definitivamente. Gracias por todo!!
An amazing hotel. We had a lovely room on top floor that also gave us free access to the rooftop pool and sunbathing terrace.|Facilities are really very good, great buffet restaurant for breakfast and evening meals. Great value bar serving good selection of local and top end spirits.|Clean, tidy, well maintained and lovely staff.|Loved our stay.
Full Details
About This Practice
Facility & Team
What to Expect During Your Visit
Location & Accessibility
Why Tourists Choose Them
Safety & Standards
Booking & Practical Info
Services Offered
Tourist Information
Booking is most efficient via the hotel's direct phone line or the Iberostar app. Staff are fluently multilingual, with English and German being the primary secondary languages. While this is a wellness spa and not a medical clinic, they have certified therapists on hand. Appointments are generally available with 24-48 hours' notice, though walk-ins are occasionally accommodated. For emergencies, the hotel reception can contact a 24/7 on-call doctor. They accept all major international credit cards. Note that health insurance (including EHIC) is generally not accepted for spa treatments as they are considered elective wellness services. However, if a treatment is prescribed as physiotherapy, some private travel insurances may offer reimbursement—always check with your provider first. All treatment reports or receipts can be provided in English upon request.
Languages Spoken
Insurance Information
As a wellness and spa facility, Iberostar SPA Sensations does not typically accept Spanish Social Security or direct billing from private health insurance. Services are generally paid out-of-pocket. Prices for massages typically range from €90 to €160 depending on duration. Tourists should use their travel insurance for medical emergencies, for which the hotel can facilitate a doctor's visit, but spa treatments themselves are considered leisure. Payment plans are not available, but all major international cards (Visa, Mastercard, Amex) are accepted.
Frequently Asked Questions
Do you speak English?
Yes, all spa receptionists and most therapists speak fluent English to accommodate international guests.
Can non-hotel guests book spa treatments?
Yes, the SPA Sensations is open to external visitors, though booking in advance is highly recommended.
Is the spa adults-only?
Yes, the entire hotel and its spa facilities are strictly for adults (16+ or 18+ depending on the season), ensuring a quiet environment.
Do I need to bring my own towel or robe?
No, the spa provides high-quality robes, towels, and slippers for all guests.
What is the cancellation policy?
Generally, cancellations must be made 24 hours in advance to avoid a cancellation fee, but please verify at the time of booking.
Do you offer couples treatments?
Yes, we have dedicated double treatment rooms for couples to enjoy massages or rituals together.
How do I get there from Ibiza Town?
The easiest way is by taxi (approx. 20-25 mins) or the L13 bus to Santa Eulalia, followed by a short taxi or local bus to S'Argamassa.
Are the therapists licensed?
Yes, all therapists are fully qualified and licensed professionals specializing in wellness and aesthetics.
Can I use the pool if I book a massage?
Spa guests usually have access to the hydrotherapy circuit; access to the main hotel pool for non-guests depends on the specific day-pass package purchased.
Do you accept American Express?
Yes, as an international hotel chain, Iberostar accepts American Express along with Visa and Mastercard.