The Signature Level at TRS Ibiza Hotel - All Inclusive
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The Signature Level at TRS Ibiza Hotel - All Inclusive

Wellness & Spa
4.7
96 reviews
Address
Camí des Portitxol, 1, 07820 Sant Antoni de Portmany, Illes Balears, Spain
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What Makes This Place Special

English-Speaking StaffAdults-Only FacilityHydrotherapy CircuitLicensed Wellness ProfessionalsModern Fitness CenterWheelchair AccessibleLuxury Butler ServicePremium Sunset Views

Quick Overview

What They Do:

  • The Signature Level at TRS Ibiza Hotel is an ultra-premium wellness and hospitality tier within the 5-star, adults-only TRS Ibiza Hotel, featuring the world-class Zentropia Palladium Spa & Wellness center.
  • It offers a holistic luxury experience combining advanced hydrotherapy, specialized body treatments, and exclusive access to premium areas.
  • Why Tourists Choose Them:

  • Exclusive "Signature Level" guests receive complimentary access to the hydrotherapy circuit and upgraded wellness amenities.
  • Located in the scenic Cala Gració area, it provides a tranquil escape from the busier parts of San Antonio while remaining highly accessible.
  • Key Services:

  • Zentropia Spa & Wellness: A comprehensive circuit including saunas, steam baths, and sensation showers.
  • High-end aesthetic and therapeutic treatments: Including magnesium massages, facial rituals, and body wraps.
  • Standout Features:

  • Adults-only environment ensuring a peaceful, sophisticated atmosphere for recovery and relaxation.
  • State-of-the-art fitness center and the Gravity Sky Lounge, offering some of the best sunset views in Ibiza.
  • What Customers Say

    With a high 4.7-star rating, guests consistently praise the 'Signature Level' for its tangible value and exclusivity. Real customers frequently highlight the 'impeccable cleanliness' of the Zentropia Spa and the 'professionalism of the therapists.' Many reviews specifically mention the hydrotherapy circuit as a highlight of their stay, noting it is 'never overcrowded' compared to other hotel spas. Common praise is directed at the staff's ability to communicate fluently in English and their 'attentive, butler-style service.' A few guests noted that booking treatments in advance is essential during peak season (July-August) to ensure availability. The overall sentiment is one of high-end luxury where the premium cost is justified by the quality of the facilities and the 'stunning sunset views' from the wellness areas.

    Recent Reviews

    FrostyHollow27

    An amazing location away from the hustle & bustle of the main town with its own private cove for a private swim or sunbathe. Exclusive experiences for the Signature customers with great restaurants and a small designated pool area, great bar service and food truck for lunch. Amazing attentive staff, butler service and our housekeeper was exceptional everyday. Only negative is a lack of storage to unpack the suitcases.

    Oct 2025
    J J P

    TRS es uno de mis lugares favoritos en el mundo. He visitado el hotel varias ocasiones y ahora vuelvo con 2 reservas que tengo para el cierre de temporada. Ya han contactado conmigo para gestionar la llegada al hotel, las reservas de los restaurantes y la tramitación del programa Dine out para disfrutar del Epic Infinity Lounge en el Bless hotel Ibiza (siendo reservas para el 18 y el 25 de octubre), sin duda merece la pena elegir Signature Level. Todo es maravilloso, la comida es una delicia, las habitaciones son modernas y el personal es de 10. El Spa y el rooftop son las guindas del pastel. Conecta con Cala Gració (una playita brutal) por una escalera Actualización 20 octubre: Hemos probado el restaurante Gaucho y es increíble lo bueno que está todo, el vino tinto podría mejorar (al menos el que nos sirvieron era un poco flojo y teniendo Signature Level se espera algo mejor) pero con los postre se soluciona. No olvidéis reservar cuando hagáis la reserva, yo ya tengo la mía para este sábado😋

    Oct 2025
    Z797EDkennyc

    ⭐️⭐️⭐️⭐️⭐️ 5/5 — Fantastic Experience at TRS Ibiza||Even before we arrived, we’d already received fantastic service from the team at TRS Ibiza. On arrival, we were warmly welcomed and offered a drink before check-in. The process was quick, informative, and set the tone for a great stay.||We loved the wristbands that doubled as room keys — no more searching for cards! The room itself was brilliant; we couldn’t fault a thing. The mini fridge is restocked every three days, though being all-inclusive, we hardly needed it.||The food throughout our stay was very good, and we appreciated that hosts seated guests at every meal. We especially enjoyed our evening at the El Gaucho signature restaurant — a great dining experience all around.||The pool area was lovely and relaxing, with plenty of available beds (we visited in the first week of October). There was no need to rush out early — even by the afternoon, it was easy to find two loungers together. Staff came around regularly to take drink orders, although we found it quicker to go to the pool bar ourselves (service there was fine but not overly friendly).||In contrast, the bar staff at the main reception were exceptional — friendly, entertaining, and truly first-class! The reception area itself has plenty of comfortable seating and a great atmosphere.||We also visited the Gravity Bar, which offered a nice vibe and stunning views, though we didn’t go up too often.||Overall, TRS Ibiza absolutely deserves its 5-star rating — it felt luxurious in every way. A special thank you to the butler team for the lovely surprise cake in our room on our first night to celebrate our 25th anniversary. It was a thoughtful touch that made our stay even more memorable.||Highly recommend — we can’t wait to return

    Oct 2025
    GlobeTrotting574447

    Magnifico hotel, en esta ocasión tuvimos un dúplex con solárium y jacuzzi en el ático. Tiene unas vistas al mar impresionantes. |Cenamos en Gaucho y todo está tremendamente rico y bien presentado.|Disfrutamos del Spa y del rooftop para completar una maravillosa estancia.|No puedo esperar a volver y este mismo sábado estoy allí otra vez aprovechando que en octubre sigue haciendo buen tiempo en la isla

    Oct 2025
    Krestafuenla69

    El lugar es una maravilla, la comida es fantástica en todos los restaurantes, tienen varias piscinas, todo el personal te cuida como a un rey.||La habitación muy moderna y limpia, la cama era gigante y cómoda.||Este mismo sábado vuelvo aprovechando que todavía hace muy buen tiempo

    Oct 2025
    Gouldthorpe

    The staff at TRS was amazing. We had an awesome time. The music/DJ entertainment in the afternoon really makes you want to get out there and have some fun. The Signature Level experience was the best. Being able to soak in the rays and have a few drinks was great. Only downfall was we had to get out of our pool to get some drinks. Not complaining and it was a small price to pay lol. Definitely coming back!!!!

    Oct 2025
    Full Details

    About This Practice

  • The Signature Level at TRS Ibiza Hotel specializes in high-end wellness tourism, providing a sanctuary for guests seeking physical and mental rejuvenation. As part of the Palladium Hotel Group’s luxury brand, this facility is specifically designed for international tourists and expats who demand 5-star standards. The wellness offering is centered around the Zentropia Spa, which integrates traditional Mediterranean relaxation techniques with modern therapeutic technology.
  • Facility & Team

  • The facility features a sprawling Zentropia Spa & Wellness center equipped with a hydrotherapy circuit, including a dynamic pool with jets, cold plunge pools, saunas, and steam rooms. The team consists of certified massage therapists, aesthetic specialists, and fitness instructors. Staff are multi-lingual, with high proficiency in English, Spanish, and German. The equipment is state-of-the-art, featuring the latest in gym technology and ergonomic treatment beds.
  • What to Expect During Your Visit

  • Guests are greeted by a dedicated concierge or butler who facilitates the spa journey. For Signature Level guests, access to the hydrotherapy circuit is often included. The experience is designed to be seamless: from the plush robes and slippers provided upon arrival to the post-treatment relaxation areas. Wait times are minimal for scheduled appointments, and the atmosphere is kept intentionally quiet and serene.
  • Location & Accessibility

  • Situated in Sant Antoni de Portmany, specifically overlooking the beautiful cove of Cala Gració. The hotel is approximately 20-25 minutes from Ibiza Airport. It is fully wheelchair accessible with wide corridors and elevator access to all wellness levels. Ample private parking is available for those arriving by car, and the location is well-served by local taxis.
  • Why Tourists Choose Them

  • The primary draw is the 'Signature Level' package which grants access to exclusive pools and the spa circuit, which is otherwise a paid extra for standard guests. The adults-only policy is a major selling point for couples and solo travelers looking for a sophisticated environment. The reputation for high-quality English-speaking service makes it a safe and reliable choice for non-Spanish speakers.
  • Safety & Standards

  • The facility adheres to rigorous international hospitality and hygiene standards. All therapists are fully licensed, and the spa follows strict sanitization protocols for all shared hydrotherapy spaces and treatment rooms. Emergency protocols are in place as part of the hotel's wider safety management system.
  • Booking & Practical Info

  • Appointments can be made via the hotel website, through the Palladium app, or by calling the spa directly. While walk-ins are sometimes accommodated, advance booking (24-48 hours) is highly recommended. Pricing is reflective of a 5-star luxury resort, with individual treatments typically ranging from €90 to €250+.
  • Services Offered

    Hydrotherapy Circuit
    Deep Tissue Massage
    Magnesium Body Rituals
    Facial Treatments & Peels
    Hot Stone Therapy
    Detox Body Wraps
    Aromatherapy
    Personal Training Sessions
    Yoga and Pilates Classes
    Manicures & Pedicures
    Couple's Massage Suites
    State-of-the-art Gym Access

    Tourist Information

    **How To Book:** Via the Palladium Hotel Group website, the dedicated hotel app, or by calling +34 971 57 94 66. **Ehic Acceptance:** No, this is a private wellness facility, not a medical clinic. **Payment Methods:** All major credit cards (Visa, Mastercard, Amex), room charging for hotel guests, and cash. **How To Get There:** Located in San Antonio near Cala Gració. Easily reached by taxi or rental car. Private parking is available on-site. **Languages Spoken:** English, Spanish, German, and French are commonly spoken by the front-of-house and spa staff. **Prescription Process:** Not applicable; wellness center only. **Emergency After Hours:** The hotel has 24/7 reception and a night manager, but spa services operate during set daytime/evening hours. **Appointment Availability:** Same-day appointments are sometimes available, but 48-hour advance booking is recommended for Signature Level guests. **Medical Reports In English:** Available upon request for specific therapeutic treatments if needed for insurance claims. **Travel Insurance Acceptance:** Not applicable for wellness services; guests must pay out-of-pocket and seek reimbursement if their policy covers 'wellness' (rare). **English Speaking Practitioners:** Yes, all senior therapists and receptionists are fluent in English.

    Languages Spoken

    EnglishSpanishGermanFrenchItalian

    Insurance Information

    As a luxury wellness and spa facility, The Signature Level at TRS Ibiza does not accept Spanish Social Security or the EHIC card. Services are provided on a private-pay basis. While most travel insurance policies do not cover spa treatments, some premium 'active' or 'wellness' travel policies may offer reimbursement for therapeutic massages if prescribed by a doctor; in such cases, the spa can provide a detailed receipt in English or Spanish. Typical treatment prices range from €90 for basic services to €300 for premium rituals.

    Frequently Asked Questions

    Do I have to be a hotel guest to use the spa?

    While the spa is primarily for guests, day passes are often available for non-guests depending on hotel occupancy. It is best to call in advance.

    What is included in 'The Signature Level' wellness package?

    Signature Level guests typically receive complimentary access to the Zentropia Spa hydrotherapy circuit and discounts on specific treatments.

    Do the staff speak English?

    Yes, as a 5-star international resort, all spa and reception staff are fluent in English.

    Is the spa adults-only?

    Yes, TRS Ibiza is an adults-only hotel, ensuring a quiet and mature atmosphere in all wellness areas.

    Do I need to bring my own towel or robe?

    No, premium robes, towels, and slippers are provided for all spa guests.

    Can I book a massage for the same day?

    It is possible, but the spa is very popular. We recommend booking at least 24 hours in advance to secure your preferred time.

    Are there vegan-friendly spa products?

    Yes, Zentropia Spa uses high-quality brands that often include vegan and organic treatment options. Please ask your therapist.

    Is there a gym on-site?

    Yes, there is a state-of-the-art fitness center available to guests, equipped with cardio and strength-training machines.

    Where exactly is the hotel located?

    It is located in San Antonio (Sant Antoni de Portmany), right next to the beautiful Cala Gració beach.

    What is the best time to visit the spa for a quiet experience?

    The spa is usually quietest in the early morning (9:00 AM - 11:00 AM) or during the late afternoon before the sunset rush.