Clínica Santisteban Ibiza
What Makes This Place Special
Quick Overview
What They Do:
Why Tourists Choose Them:
Key Services:
Standout Features:
What Customers Say
Clínica Santisteban boasts a rare perfect 5.0 rating from 69 reviews, reflecting an exceptional level of patient satisfaction. Real customers consistently praise the clinic for its 'impeccable professionalism' and the 'humane and close treatment' provided by the doctors. Specific mentions often highlight Dr. Antonio Santisteban’s expertise in cardiology, with patients noting his ability to explain complex medical issues clearly. The facility is frequently described as 'modern,' 'spotlessly clean,' and 'welcoming.' There are currently no public complaints regarding wait times or staff conduct; instead, the sentiment is overwhelmingly positive, with many locals and expats recommending it as the best specialist clinic on the island for heart health and general wellness.
Recent Reviews
Desde el primer momento, el trato es excepcional. Te hacen sentir como en casa, con una calidez y una amabilidad que quitan toda la ansiedad. Eso de un "buen trato en todo momento" que siempre se busca, aquí lo cumplen al pie de la letra. Y si hablamos del equipo, es donde brillan con luz propia. Quiero hacer una mención especial a Ainhoa y a Cristina. ¡Son unas profesionales increíbles! No solo por su conocimiento técnico, que es evidente, sino por su empatía, su paciencia y su manera de explicar todo tan claramente. Ainhoa tiene un don especial para hacer que te sientas cómoda y tranquila, con esa simpatía que te hace olvidar que estás en una consulta dental. El trabajo que realizan es de primera calidad. Se nota que están al día en las últimas técnicas y que cuidan hasta el más mínimo detalle. Salí de la consulta no solo con los problemas solucionados, sino también muy bien asesorada y con una sonrisa perfecta. En resumen, si buscas una clínica donde te traten con cariño, donde los profesionales sean de otro nivel y donde la experiencia sea positiva de principio a fin, esta es sin duda tu clínica. ¡Muchísimas gracias a todo el equipo ¡Sois las mejores!
Muy recomendable esta clínica. La ortodoncista Ainoa y sus colegas son muy amables, cercanos y profesionales.
La atención fue excelente, muy profesional y cercana en todo momento. Me explicaron cada paso del tratamiento con claridad y me sentí muy cómodo. Lo recomiendo.
Hi my name is Julie. I never take the time to write a review but for this Clinic I definitely want to! From the moment I entered they were super friendly and professional. I had a couple appointments now and it has been a wonderful experience. It's the first time that I had a dentist visit on the island and I feel so lucky that I ended up here and got the help I needed! Thank you so much!
Full Details
About This Practice
Facility & Team
What to Expect During Your Visit
Location & Accessibility
Why Tourists Choose Them
Safety & Standards
Booking & Practical Info
Services Offered
Tourist Information
**Booking Method:** Appointments can be booked by calling +34 971 30 86 24 or via the contact form on their official website. **Ehic Acceptance:** No, as a private clinic, they do not accept the European Health Insurance Card. EHIC is only for public healthcare. **Payment Methods:** Accepts cash and all major credit cards (Visa, Mastercard). **How To Get There:** Located in the heart of Sant Jordi. It is a 5-minute taxi ride from Ibiza Airport and Playa d’en Bossa. Several L10 bus stops are within walking distance. **Languages Spoken:** Spanish and English are confirmed. Staff are experienced in assisting international tourists. **Emergency Service:** This is not a 24/7 ER. For after-hours emergencies, patients should head to Can Misses Hospital or a 24-hour private clinic. **Insurance Acceptance:** They operate as a private clinic. While they may not have direct billing with all international travel insurances, they provide detailed medical reports and invoices for patients to claim reimbursement. **Prescription Process:** Doctors can issue private prescriptions that are valid at any pharmacy (farmacia) in Ibiza. **Medical Reports English:** Available upon request to facilitate follow-up care with your doctor back home. **Appointment Availability:** Advance booking is recommended, but same-day appointments for general medicine are often available if you call early in the morning. **English Speaking Doctors:** Yes, the lead specialists speak English.
Languages Spoken
Insurance Information
Clínica Santisteban is a private medical center. Patients with Spanish private insurance (e.g., Sanitas, Adeslas, Mapfre) should verify coverage before their visit. For international tourists, the clinic operates on a 'pay-and-claim' basis. They provide all necessary documentation, including ICD-coded reports and itemized invoices, to ensure smooth reimbursement from travel insurance providers. Out-of-pocket costs are standard for private specialist care in Ibiza.
Frequently Asked Questions
Do I need an appointment or can I walk in?
It is highly recommended to book an appointment via phone to ensure a doctor is available, though they try to accommodate urgent general medicine cases.
Is the clinic near Ibiza Airport?
Yes, it is located in Sant Jordi, approximately a 5-minute drive from the airport terminals.
Do the doctors speak English?
Yes, the medical staff at Clínica Santisteban are proficient in English and experienced in treating international patients.
Can I get a heart check-up while on vacation?
Absolutely. They specialize in cardiology and can perform ECGs and stress tests with modern equipment.
Do they accept my travel insurance?
You will likely need to pay upfront and claim the cost back from your insurance. The clinic provides the detailed medical reports and receipts required for this process.
Is there parking available?
There is usually available street parking in the vicinity of the clinic in Sant Jordi.
Do they offer physiotherapy for sports injuries?
Yes, they have a dedicated physiotherapy and osteopathy department specializing in sports recovery and rehabilitation.
Can the doctor prescribe medication I lost while traveling?
Following a consultation to verify your medical needs, the general practitioner can issue a private prescription valid in Spain.
Are they open on weekends?
The clinic is closed on Saturdays and Sundays. For weekend emergencies, you will need to visit a 24-hour hospital.
Is the clinic accessible for wheelchair users?
Yes, the facility is located on the ground floor and is designed to be accessible for patients with mobility issues.