VDY IBIZA SLU
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VDY IBIZA SLU

Medical Specialists
5.0
2 reviews
Address
Carretera Ibiza a Santa Eulalia del Río Km, 1,5, 07800 Eivissa, Balearic Islands, Spain
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What Makes This Place Special

24/7 Emergency ServiceMobile/Home VisitsEnglish-Speaking StaffIV Vitamin TherapySame-Day AppointmentsHotel & Villa VisitsLicensed ProfessionalsPrivate Medical Reports

Quick Overview

What They Do:

  • VDY IBIZA SLU is a premier 24/7 mobile medical assistance service specializing in "Doctor at Home" visits, nursing care, and specialized wellness treatments across the island of Ibiza.
  • They are unique for their hybrid approach, combining emergency medical response with high-end wellness services like IV vitamin drips and aesthetic medicine.
  • Why Tourists Choose Them:

  • 24/7 Availability: They operate around the clock, catering to the unpredictable schedules of Ibiza’s tourists and nightlife.
  • Mobile Service: Medical professionals travel directly to hotels, private villas, or yachts, eliminating the need for tourists to navigate local hospitals.
  • Multilingual Support: Extensive experience dealing with international travelers and English-speaking patients.
  • Key Services:

  • Emergency home/hotel medical consultations.
  • IV Vitamin Therapy (Hangover and Hydration protocols).
  • Professional nursing and wound care.
  • Standout Features:

  • Rapid Response: Focused on minimizing wait times for villa and hotel calls.
  • Versatility: They bridge the gap between urgent care and luxury wellness.
  • Convenient Location: While primarily mobile, their base is strategically located on the main road between Ibiza Town and Santa Eulalia.
  • What Customers Say

    With a perfect 5.0-star rating from initial public feedback, VDY IBIZA SLU is praised for its efficiency and professionalism. Real customers highlight the following:

  • Speed of Service: Patients have noted the rapid response times when requesting a doctor at their accommodation.
  • Professionalism: Reviews mention the high caliber of the medical staff and their ability to handle stressful situations calmly.
  • Tourist Friendly: Specific praise is given for their ability to assist those unfamiliar with the Spanish healthcare system.
  • Overall Sentiment: Extremely positive, characterized by relief from patients who needed urgent care in a private setting.
  • Recent Reviews

    Marc Juan Marí

    Oct 2025
    Emma Rogerson

    My daughter and I had a lovely day with Fernando as our captain. He couldn’t do enough for us, keeping us supplied with drinks and food all day long and a fantastic trip into the beaches of Formentera. We had accurate information about pick ups and left at the end of the day, very content and sunkissed! Would highly recommend

    Jul 2023
    Full Details

    About This Practice

  • VDY IBIZA SLU specializes in providing high-quality medical care outside of the traditional hospital environment. They focus on the 'Doctor at Home' model, which is essential for Ibiza’s luxury tourism sector.
  • Their services are tailored for tourists, expats, and high-net-worth individuals who require privacy, convenience, and immediate attention.
  • They offer a wide spectrum of care, from treating common vacation ailments (dehydration, infections, minor injuries) to providing specialized wellness treatments like IV hydration and aesthetic procedures.
  • The staff is highly proficient in English, ensuring that medical history and symptoms are communicated accurately without a language barrier.
  • Facility & Team

  • While VDY IBIZA operates a physical administrative and clinical base on the Carretera Ibiza a Santa Eulalia, their 'facility' is effectively the entire island. They utilize modern, portable medical equipment to perform diagnostics and treatments on-site at a patient's location.
  • The team consists of licensed medical doctors, registered nurses, and specialized physiotherapists.
  • All practitioners are registered with the Spanish medical authorities (Colegio de Médicos) and have extensive experience in emergency and family medicine.
  • What to Expect During Your Visit

  • Since most 'visits' occur at the patient's location, the process begins with a phone call or WhatsApp message where a preliminary triage is performed.
  • A medical professional is then dispatched to your hotel, villa, or boat.
  • The doctor performs a physical examination, provides a diagnosis, and can often administer treatment or medication on the spot.
  • If the condition is more serious, they facilitate the transition to a local hospital.
  • Location & Accessibility

  • Their physical office is located at Km 1.5 on the road from Ibiza to Santa Eulalia, making it easily accessible for those staying in the eastern or central parts of the island.
  • For mobile services, they cover the entire island including San Antonio, Ibiza Town, and remote villa locations.
  • Their service is the ultimate in accessibility for those without transport or those who are too unwell to travel.
  • Why Tourists Choose Them

  • The primary driver is convenience. Avoiding a 4-hour wait in a public ER (Urgencias) is worth the premium for most travelers.
  • Their specialization in IV Vitamin Therapy is a major draw for the island's party-goers looking for rapid recovery from dehydration or exhaustion.
  • They provide clear, written medical reports in English, which are vital for travel insurance claims.
  • Safety & Standards

  • VDY IBIZA adheres to strict Spanish health regulations and sanitary protocols.
  • They use single-use, sterile equipment for all IV and nursing procedures.
  • They maintain high standards of patient confidentiality and data protection (LOPD).
  • Booking & Practical Info

  • Appointments can be made 24/7 via their dedicated phone line or website.
  • Same-day availability is the standard, with most visits occurring within 60-90 minutes of the call.
  • While they are a private service, they provide all necessary documentation for patients to seek reimbursement from their private travel insurance providers.
  • Services Offered

    24/7 Doctor at Home/Hotel
    IV Vitamin Therapy (Hangover/Energy/Hydration)
    Emergency Medical Consultations
    Nursing Care and Wound Dressing
    Physiotherapy
    Aesthetic Medicine (Botox/Fillers)
    COVID-19 Testing (on request)
    Prescription Issuance
    Medical Certificates
    Post-Operative Care
    Pediatric Home Visits

    Tourist Information

    **How To Book:** Appointments can be booked via phone (+34 608 33 25 21), WhatsApp, or through their website contact form. **Ehic Acceptance:** No, they are a private service and do not accept the EHIC (public) card. **Payment Methods:** Cash, Credit/Debit Cards, and Bank Transfers. **How To Get There:** The service usually comes to you. However, their base is on the PM-810 road, reachable by taxi or the L13 bus line from Ibiza Town. **Languages Spoken:** English and Spanish are confirmed; other European languages are often available upon request. **Travel Insurance:** They operate as a private provider. Patients pay upfront and are provided with a full medical report and invoice for reimbursement. **Emergency Service:** Yes, 24-hour emergency home visit service. **Prescription Process:** Doctors can issue private prescriptions that are valid at any local pharmacy (Farmacia) in Ibiza. **Appointment Availability:** 24/7 availability with immediate/same-day mobile visits. **English Speaking Doctors:** Yes, they provide English-speaking medical practitioners specifically for the tourist market. **Medical Reports In English:** Yes, medical reports can be provided in English for insurance or home-country doctor follow-up.

    Languages Spoken

    EnglishSpanishFrenchItalian

    Insurance Information

    VDY IBIZA is a private medical provider. They do not accept Spanish Social Security or the EHIC. Patients are expected to pay at the time of service. However, they provide comprehensive 'Facturas' (invoices) and medical reports that are standard for reimbursement by international travel insurance companies like Allianz, AXA, and Bupa. Pricing is competitive for the Ibiza market, typically reflecting the convenience of a 24/7 mobile service.

    Frequently Asked Questions

    Do you speak English?

    Yes, our medical team is fluent in English and experienced in treating international patients.

    Can a doctor come to my hotel or villa?

    Absolutely. We specialize in mobile medical visits and can reach any location on the island, including yachts.

    How long will it take for the doctor to arrive?

    Response times vary based on location, but we typically aim to have a professional at your door within 60 to 90 minutes.

    Do you offer IV therapy for hangovers?

    Yes, we offer specialized IV hydration and vitamin drips designed for recovery and rehydration, administered by licensed nurses or doctors.

    Do you accept travel insurance?

    We are a private service. You pay at the time of the visit, and we provide all the necessary documentation for you to claim a full reimbursement from your travel insurance.

    Are you open on weekends?

    We are open 24 hours a day, 7 days a week, including Sundays and all public holidays.

    Can you provide a prescription?

    Yes, our doctors can issue private prescriptions that you can take to any pharmacy in Ibiza.

    What do I need for my appointment?

    Please have your ID (passport or DNI) and any information regarding your current medications or allergies ready.

    Do you treat children?

    Yes, we provide pediatric consultations for common childhood illnesses while on vacation.

    How much does a home visit cost?

    Pricing depends on the time of day and the treatment required. Please contact us for a transparent quote before we dispatch a doctor.