Clinica Veterinaria Animals Vet
What Makes This Place Special
Quick Overview
What They Do:
Why Tourists & Expats Choose Them:
Key Services:
Standout Features:
What Customers Say
Clinica Veterinaria Animals Vet holds a 3.7-star rating based on 16 reviews. Customer sentiment is generally positive regarding the medical competence of the staff, with several reviewers praising the 'professionalism' and 'kind treatment' of their pets. Specific mentions highlight the convenience of the Sant Rafel location for those living in the island's center. However, like many private clinics in Ibiza, some clients have noted that pricing can be higher than mainland standards. A few reviews mention wait times during peak afternoon hours, but the overall sentiment reflects a reliable neighborhood vet that handles both routine check-ups and more complex surgical needs effectively. There are no specific staff names mentioned frequently, but the team is described as attentive.
Recent Reviews
Positive experience with AnimalVets. We adopted two kittens! Staff were friendly and very responsive to our questions. Very caring support. We now have two bundles of joy running around our home! Thank you for saving these gorgeous stray kitties!
Muy profesionales, empaticas y atentas, a nuestro gatito no le dolió ni la vacuna, ni el chip, ni la pastilla para desparacitar, tienen muy buena mano. La gente que va con cita pasa a su hora o lo más próximo a esta, si llegas sin cita igual te atienden pero estan saturadas de trabajo y puede que tengas que esperar, lo más normal, eso si una vez que por fin pasas te atienden igual de bien.
Animals Vet es la clínica de mis dos gat@s. El jueves santo, una amiga tuvo una emergencia con un gatito que apareció en su casa. Pedí ayuda a la clínica, simplemente queriendo comprar leche. En lugar de mirar hacia otro lado, siendo un día peculiar, Arantxa nos ofreció su ayuda. Estamos muy agradecidas con este gesto. Y en particular, yo siempre muy agradecida con el trato de Ana, Amalia y esta vez con Arantxa. Gracias❤️ Fdo: Arantxa y Belén
This is a great Veterinary office that works with the stray cats and does an incredible job with the time and quantity of animals that come in every day. I have never brought my personal cats as I rather give the time to take care of the street cats that need to be sterilized since Ibiza has a huge stray cat problem, I have brought more than 6 stray cats and I have never had any issues with them, they do their best and I commend them for it. Keep doing what you are doing and thank you so much for making a difference.
Solo tengo palabras de agradecimiento por cómo han tratado, a la que ahora es, nuestra gata Nose. Creo que hacen un trabajo increíble pocas veces valorado. Les deseamos muy felices fiestas!
Full Details
About This Practice
Facility & Team
What to Expect During Your Visit
Location & Accessibility
Why Tourists Choose Them
Booking & Practical Info
Services Offered
Tourist Information
**How To Book:** Appointments are primarily managed via phone at +34 971 19 83 88. Walk-ins are accepted for emergencies but may involve a wait. **Ehic Acceptance:** Not applicable (EHIC is for human medical care only). **Payment Methods:** Cash and major credit/debit cards (Visa, Mastercard) are accepted. **How To Get There:** Located in the center of Sant Rafel. Best reached by car or taxi. The L10 and L03 bus lines stop nearby. **Languages Spoken:** Spanish and English are confirmed. Basic communication in other European languages is often possible due to the international clientele. **Prescription Process:** On-site pharmacy available for most veterinary medications. They can also provide written prescriptions for local pharmacies. **Emergency After Hours:** They operate during set hours. For 24/7 emergencies, they may refer to the island's dedicated 24-hour hospitals (e.g., Hospital Veterinari Eivissa). **Medical Reports English:** Can provide summaries or invoices in English upon request for your home veterinarian. **Appointment Availability:** Same-day appointments are often available for urgent issues; advance booking is recommended for routine travel prep or surgeries. **Travel Insurance Acceptance:** Direct billing is not standard; clients pay upfront and receive a formal invoice for reimbursement from their pet insurance. **English Speaking Practitioners:** Yes, there are English-speaking staff members available to assist international clients.
Languages Spoken
Insurance Information
The clinic operates on a private pay-for-service basis. They do not have direct billing agreements with international pet insurance companies. However, they provide standardized, itemized receipts and medical reports that are universally accepted by major providers like Petplan, Trupanion, or ManyPets for reimbursement claims. For Spanish residents with Mapfre or Sanitas pet insurance, coverage depends on the specific policy's 'free choice of vet' clause.
Frequently Asked Questions
Do you speak English?
Yes, the staff can assist you in English, which is helpful for explaining symptoms or understanding treatment plans.
Can I get a European Pet Passport here?
Yes, they can issue and update EU Pet Passports, ensuring your pet meets all legal requirements for international travel.
Do I need an appointment?
It is highly recommended to call ahead for an appointment to ensure the vet is available and to minimize your wait time.
What should I do if my pet has an emergency at night?
This clinic is not open 24/7. In case of a midnight emergency, you should contact the 24-hour veterinary hospital in Ibiza Town.
Are you located near the airport?
The clinic is in Sant Rafel, which is approximately a 15-minute drive from Ibiza Airport.
Do you treat exotic animals?
They primarily specialize in dogs and cats. For exotic pets (birds, reptiles), it is best to call and confirm if a specialist is available.
Can you help with the tapeworm treatment required for the UK?
Yes, they can administer the required 'Echinococcus' treatment and sign your pet's passport within the 24-120 hour window before your flight.
Do you accept credit cards?
Yes, they accept all major credit and debit cards.
Is there parking available?
Yes, there is street parking available throughout the village of Sant Rafel, usually much easier than in Ibiza Town.
Can I buy specialized kidney or allergy food there?
Yes, the clinic has an on-site boutique that stocks clinical diets like Royal Canin and Hill's Prescription Diet.