Clínica Veterinaria Kans
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Clínica Veterinaria Kans

Veterinary
4.5
293 reviews
Address
Carrer de Sant Josep, 68, BAJO , IZQUIERDA, 07840 Santa Eulària des Riu, Balearic Islands, Spain
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What Makes This Place Special

English-Speaking StaffSame-Day AppointmentsOn-Site Diagnostic LabDigital X-Ray & UltrasoundEU Pet Passport AssistanceClinical Nutrition ShopLicensed SurgeonsCentral Santa Eulària Location

Quick Overview

What They Do:

  • Clínica Veterinaria Kans is a premier veterinary facility in Santa Eulària des Riu, providing comprehensive medical, surgical, and diagnostic care for small animals.
  • They are uniquely recognized for combining high-tech diagnostic capabilities with a deeply empathetic, personalized approach to pet care.
  • Why Tourists & Expats Choose Them:

  • Multilingual Support: Highly proficient in English and Spanish, making them a top choice for the large international community in eastern Ibiza.
  • Travel Documentation: Expertise in EU Pet Passports, rabies certifications, and health certificates required for international travel.
  • Central Location: Conveniently situated in Santa Eulària, easily accessible for those staying in nearby resorts or villas.
  • Key Services:

  • Advanced Diagnostic Imaging (Digital X-ray and Ultrasound).
  • Soft Tissue and Orthopedic Surgery.
  • Preventive Medicine (Leishmaniasis screening and vaccinations).
  • Standout Features:

  • On-Site Laboratory: Faster results for urgent blood work and diagnostics.
  • Modern Equipment: Utilization of the latest veterinary technology to ensure accurate diagnoses.
  • Specialized Pet Shop: A curated selection of high-quality clinical diets and accessories on-site.
  • What Customers Say

    With a strong 4.5-star rating from nearly 300 reviews, Clínica Veterinaria Kans is widely praised for its professionalism and the genuine kindness of its staff. Real customers frequently highlight the 'human touch' provided by the team, noting that they take the time to explain complex diagnoses clearly. Specific praise is often directed at the clinic's ability to handle nervous or aggressive pets with extreme patience. Common themes in reviews include 'excellent English communication,' 'state-of-the-art facilities,' and 'fair pricing compared to other private clinics on the island.' While some reviewers mention the clinic can be busy, the general consensus is that the quality of care justifies any short wait times. Several testimonials specifically mention Dr. Kans and the nursing team for their life-saving interventions during pet emergencies.

    Recent Reviews

    Beatriz Fondevilla

    Revisando las reseñas veo mucha queja acerca de la señora Eva recepcionista de la clínica Kans y no me sorprende nada yo estoy a la espera de ir a juicio después de denunciarla por agresion y amenazas dentro de la propia clínica. Me quejé en varias ocasiones al veterinario que siempre me atendía pero no hicieron nada al respecto siendo clienta desde hace 10 años y dejándome mucho dinero pues tengo muchos animales y cuando no es uno es otro. Está señora llego hace unos dos años y pico y desde entonces ha sido un desastre, sinceramente creo que desde la primera vez que me quejé ( que fueron varias) por el trato recibido de esta persona le tendrían que haber dicho algo pero fue cogiendo manga ancha y al final acabó como el rosario de la aurora agrediendome ella y amenazándome en la propia clínica. Cuando se enteraron de que había denunciado me dijeron que por conflicto de intereses era mejor que buscara otra clínica ( encima) y bueno no hay mal que por bien no venga, he vuelto a la que fue durante muchos años mi clínica veterinaria en Jesús y la verdad es que me da pena haberme ido de allí pero me mudé a san Carlos y por proximidad me venía mucho mejor, pero han vuelto a acogerme con el mismo cariño y profesionalidad de siempre, así que estoy encantada.

    Jan 2026
    EVA VALLE SANCHEZ

    Después de 20 años en esta clínica por primera vez me han tratado como si fuera una mierda a mí y a mi perro y no hablo de los veterinarios hablo de la susodicha que está en el puesto de secretaria para coger una cita sin saber sin empatía ninguna con todo el descaro del mundo de una contestación que no nos lo podéis ni imaginar y no quiero ni contarlo he hecho debido un momento se lo contaré a quien se lo tenga que contar pero estando mi perro sufriendo y yo teniendo una cita para dos días más adelante, pero supuraba sangre por la oreja me coge y me dijo que ella me había dado la cita disponible cuando podía y que si iba a esa allí, que tendría que esperar y nos cobrarían como una urgencia a mí no me importa pagar el precio que tenga que pagar por mi mejor amigo por mi compañero lo que no es nadie sin verlo sin sentirlo el dolor que tenía y sin nada de buenas a primeras decirme que me iban a cobrar demás, no me hubiese importado Pagar demás pero no con esa poca vergüenza así es

    Dec 2025
    Ciara Broderick

    I called in the morning worried that my dog didn’t have the correct vaccines for our trip to the UK. They understood the urgency and kindly fit us in the same day. Both the receptionist and the vet were incredibly friendly, helpful, and reassuring. My dog normally hates going to the vet, but they were so gentle and calm with him that everything went smoothly. The vet also made sure all of our documents were perfectly in order so we could travel without stress. Very reasonably priced as well. Highly recommend!

    Nov 2025
    Jordi Oller Comellas

    Un 10! Quan t’atenent tant bé en moments on es teu ca està malament, jo no se els demés, però jo m’emociono d’agraiment. Moltes gràcies a en Chicu i a tot l’equip, sou molt bons.

    Nov 2025
    Sofia Marques

    Este fin de semana he podido entender que en Clínica Veterinaria kans Santa Eulària lo único que parece importar es el dinero, no la salud del animal. Llamé de urgencia el sábado de madrugada porque mi gato estaba muy mal y no sabía cómo actuar. Me informaron que la consulta de urgencia costaba 250 €, más las pruebas que hicieran falta. Aun así, les pedí al menos un consejo básico para intentar mantenerlo con vida hasta poder llevarlo el lunes a una consulta —algo tan simple como cómo hidratarlo o si debía evitar corrientes de aire—. La respuesta que recibí fue: “Una vez ya no comen ni beben, ya no hay mucho que hacer, solo traerlos”. Esa frialdad me dolió muchísimo. No pedía una consulta gratis, solo un gesto de humanidad, una orientación mínima para no verlo morir en mis brazos. Si hoy lunes mi gato sigue con vida es gracias a ChatGPT, que me dio indicaciones claras y útiles para mantenerlo hidratado y estable hasta poder llevarlo a urgencias. Si hubiese seguido únicamente lo que me dijo esta veterinaria, mi gato hoy estaría muerto. No recomiendo esta clínica. Ojalá algún día comprendan que ser veterinario no es solo cobrar por atender, sino tener compasión y empatía por los animales y por quienes los amamos de verdad.

    Oct 2025
    Andrés Pérez

    Muchas gracias de cuidar de mi perra Pastora, un sitio muy confiable para las mascotas. Un trato fenomenal.

    Oct 2025
    Full Details

    About This Practice

  • Clínica Veterinaria Kans is a well-established veterinary center specializing in the health and well-being of dogs and cats. They have built a reputation as one of the most reliable clinics in Ibiza, particularly for the international expat and tourist community in Santa Eulària des Riu.
  • The practice specializes in internal medicine, dermatology, and surgery, providing a one-stop-shop for pet owners who require high-level medical intervention without traveling to the main city of Ibiza (Eivissa).
  • Their staff is highly trained in handling the specific health challenges pets face in the Mediterranean climate, such as Leishmaniasis and heartworm prevention.
  • Facility & Team

  • The facility features a modern, clean, and welcoming environment designed to reduce pet anxiety. It includes multiple consultation rooms, a sterile surgical suite, and a dedicated diagnostic area.
  • The team is led by experienced veterinarians with diverse backgrounds in small animal medicine. Their credentials are recognized by the Official College of Veterinarians of the Balearic Islands.
  • Languages spoken include Spanish, Catalan, and English, ensuring that international pet owners can discuss their pet's health in detail without a language barrier.
  • What to Expect During Your Visit

  • Appointment Process: Appointments are preferred and can be made via telephone. For urgent matters, they strive to accommodate same-day visits.
  • Patient Experience: Upon arrival, pets are weighed and checked in. The veterinarians conduct thorough physical exams and utilize the on-site lab for immediate blood work if necessary.
  • Treatment Approach: The clinic follows an evidence-based medical approach, prioritizing minimally invasive treatments where possible and providing detailed post-operative care instructions in English.
  • Location & Accessibility

  • Located on Carrer de Sant Josep in the heart of Santa Eulària, the clinic is within walking distance of many hotels and the main marina.
  • Street parking is available nearby, though it can be busy during peak summer months. The clinic is located on the ground floor, offering easy wheelchair and pet carrier access.
  • Safety & Standards

  • The clinic adheres to strict European veterinary standards and hygiene protocols. They maintain rigorous sterilization processes for all surgical equipment and follow up-to-date COVID-19 safety guidelines as required by local health authorities.
  • Booking & Practical Info

  • While the clinic operates on a standard schedule (Monday to Saturday), they are known for their responsiveness. Payment is expected at the time of service, and they provide detailed invoices which are essential for those seeking reimbursement from international pet insurance providers.
  • Services Offered

    General Internal Medicine
    Soft Tissue Surgery
    Orthopedic Surgery
    Digital Radiology (X-Ray)
    Abdominal Ultrasound
    Clinical Laboratory Analysis
    Dental Cleaning & Extractions
    Vaccinations & Deworming
    Microchipping & Registration
    EU Pet Passport Issuance
    Leishmaniasis Testing & Treatment
    Clinical Nutrition Counseling
    Dermatology Consultations

    Tourist Information

    For tourists traveling with pets, Clínica Veterinaria Kans is an essential resource. They offer the following practical services: • **Booking:** Call +34 971 33 26 33. It is recommended to call at least 24-48 hours in advance for routine checks, though emergencies are prioritized. • **Languages:** English is fluently spoken by the primary veterinary staff. • **Travel Requirements:** They can issue the necessary health certificates and ensure your pet's EU Passport is up to date for your return flight. • **Emergency Care:** While they have set hours, they can provide guidance on 24-hour emergency hospitals in Ibiza if a situation arises after-hours. • **Payments:** They accept major credit cards (Visa, Mastercard) and cash. They do not offer direct billing to insurance, but they provide the formal 'Factura' (invoice) needed for reimbursement. • **Prescriptions:** They can fulfill prescriptions on-site from their clinical pharmacy or provide Spanish prescriptions that are valid at local pharmacies.

    Languages Spoken

    EnglishSpanishCatalan

    Insurance Information

    Clínica Veterinaria Kans does not typically accept Spanish public insurance (as veterinary care is private in Spain). For international pet insurance (like Petplan, Trupanion, or various UK/EU providers), the process is 'pay-and-claim.' The clinic will provide a detailed, itemized invoice and medical report in Spanish (and can often assist with English descriptions) so that owners can submit the claim for reimbursement. Prices are competitive for the Santa Eulària area, with standard consultation fees typically ranging from €40 to €60, plus additional costs for tests or treatments.

    Frequently Asked Questions

    Do you speak English at Clínica Veterinaria Kans?

    Yes, the veterinarians and staff speak English fluently and are accustomed to treating pets of international tourists and expats.

    Can you help me with my pet's travel documents to fly back home?

    Absolutely. We specialize in EU Pet Passports, rabies titer tests, and the health certificates required by airlines for international travel from Ibiza.

    Do I need to book an appointment in advance?

    We recommend booking at least a day in advance for routine visits, but we do our best to accommodate urgent cases on the same day.

    What should I do if my pet has an emergency after hours?

    Our clinic is open until 8 PM on weekdays and 2 PM on Saturdays. For emergencies outside these hours, we recommend contacting the 24-hour veterinary hospital in Ibiza Town.

    Do you treat animals other than dogs and cats?

    Our primary focus is on small animals (dogs and cats). For exotic pets, please call ahead to check availability.

    Where is the clinic located?

    We are located at Carrer de Sant Josep, 68, in the center of Santa Eulària des Riu, near the main shopping and restaurant areas.

    Do you accept credit cards?

    Yes, we accept all major credit cards, including Visa and Mastercard, as well as cash payments.

    Can you test my pet for Mediterranean diseases like Leishmania?

    Yes, we highly recommend this for pets living in or visiting Ibiza. We offer rapid on-site testing and comprehensive treatment plans.

    Do you offer grooming services?

    We focus on medical and surgical services, but we can recommend professional groomers in the Santa Eulària area.

    Can I get a medical report in English for my vet back home?

    Yes, we can provide a summary of treatments and diagnostic results in English to ensure your home veterinarian has all the necessary information.