Clínica Veterinaria Port Des Torrent
What Makes This Place Special
Quick Overview
What They Do:
Why Tourists & Expats Choose Them:
Key Services:
Standout Features:
What Customers Say
With a 4.0-star rating from 86 reviews, the sentiment is generally very positive. Customers frequently praise Dr. Javi for his 'professionalism' and 'genuine care' for animals. Many reviewers highlight the clinic's ability to handle difficult cases that other clinics could not. Common praise includes the 'friendly atmosphere' and 'clear explanations' of treatments. Some minor complaints mention the clinic being very busy during peak hours, leading to slight delays, but most agree the wait is worth the quality of care. The overall sentiment is that of a trusted, community-oriented clinic that treats pets like family.
Recent Reviews
Todo perfecto. Tuvimos un percance con Kiko y nos atendió en seguida con un trato muy profesional. Muy recomendable.
Overpriced
A good vet with a friendly approach who uses traditional and holistic approaches. I've taken 4 cats to the clinic over the last 7 years and have no complaints. Prices are also the most reasonable out of the 3 clinics I've used in the San Antonio area.
Full Details
About This Practice
Facility & Team
What to Expect During Your Visit
Location & Accessibility
Why Tourists Choose Them
Safety & Standards
Booking & Practical Info
Services Offered
Tourist Information
**How To Book:** Appointments are best made via phone at +34 659 00 08 74. Walk-ins are accepted for emergencies but may involve a wait for routine checks. **Ehic Acceptance:** No (EHIC is for human healthcare only). **Payment Methods:** Cash, Credit/Debit Cards (Visa, Mastercard). **How To Get There:** Located on the main road (Av. Sant Agustí) in Port des Torrent. Easily reached by car or the L9 bus line from San Antonio. **Languages Spoken:** Spanish and English are confirmed; some basic French/Italian may be understood by staff. **Prescription Process:** They can dispense most medications on-site or provide prescriptions valid at local pharmacies. **Emergency After Hours:** Yes, they provide a 24-hour emergency contact number for urgent veterinary needs. **Medical Reports English:** Available upon request, especially for travel health certificates. **Appointment Availability:** Usually available within 24-48 hours; same-day appointments are often possible for urgent issues. **Travel Insurance Acceptance:** They provide detailed invoices and medical reports for clients to claim reimbursement from travel or pet insurance. **English Speaking Practitioners:** Yes, the lead veterinarians speak English and are used to treating pets of international owners.
Languages Spoken
Insurance Information
The clinic operates on a pay-at-service basis. They do not typically offer direct billing to international insurance companies, but they provide all necessary documentation (invoices, diagnostic reports) for owners to seek reimbursement from their pet or travel insurance providers. For residents, they are familiar with major Spanish pet insurance providers like Sanitas and Mapfre. Consultation fees typically range from €40 to €60, excluding tests or treatments.
Frequently Asked Questions
Do you speak English?
Yes, the veterinary staff and the doctors are proficient in English and accustomed to assisting international clients.
Can I get a Pet Passport for travel back to the UK or EU?
Yes, they are authorized to issue EU Pet Passports and perform the necessary clinical examinations required for international travel.
Do you offer emergency services at night?
Yes, they have a 24-hour emergency mobile number (+34 659 00 08 74) for urgent cases outside of regular business hours.
Do I need an appointment?
It is highly recommended to call ahead for an appointment to ensure minimal wait times, although emergencies are seen immediately.
Where exactly are you located?
The clinic is on Av. Sant Agustí, 216, in the Port des Torrent area, near San Antonio and Sant Josep.
What should I bring for my pet's first visit?
Please bring your pet's current health book or passport and any information regarding current medications or chronic conditions.
Do you treat animals other than dogs and cats?
They primarily specialize in small animals (dogs and cats). For exotic pets, it is best to call and inquire first.
Can you help if my dog has a tick or sandfly bite?
Yes, they specialize in Mediterranean diseases like Leishmaniasis (transmitted by sandflies) and offer testing and preventative treatments.
Is there parking nearby?
Yes, there is generally ample street parking available on the main road or side streets near the clinic.
What are your payment options?
They accept cash and most major credit and debit cards. They do not offer financing or payment plans for one-time visits.