Clínica Veterinaria Puig Den Valls
What Makes This Place Special
Quick Overview
What They Do:
Why Tourists and Expats Choose Them:
Key Services:
Standout Features:
What Customers Say
With an impressive 4.7-star rating from over 280 reviews, the sentiment is overwhelmingly positive. Customers frequently praise the clinic for its 'professionalism' and 'genuine empathy' toward animals. Specific mentions are often made regarding the 'trato exquisito' (exquisite treatment) by the staff. Many expats highlight that the vets take the time to explain procedures clearly in English, which reduces stress during medical emergencies. A common theme in reviews is the clinic's honesty; clients feel they are not overcharged for unnecessary tests, a common concern in tourist-heavy areas. While most feedback is glowing, a few users suggest booking in advance as the clinic is popular and can be busy during peak morning hours. Overall, it is regarded as one of the most trustworthy veterinary practices on the island.
Recent Reviews
Buenisimos servicio 😊
Desde siempre llevo a mi mascota.Buena atención y servicio.Con cita previa.
Hice el pasaporte para mi perra y el permiso de viaje y me atendieron rápido y lo han hecho muy bien, solo que muy caro
Nos encontramos una gatita en la calle y nos han ayudado a poder aguilizar las pruebas necesarias para su adopcion.Laura ha sido super amable y resolutiva😍
Fui el viernes a buscar una solución para mi perra que tenía muchas pulgas, no sólo fueron muy amables al atenderme sino que también me brindaron info y me recomendaron un producto de primera!!! Gracias ♥️ recomiendo al 100% este lugar
Full Details
About This Practice
Facility & Team
What to Expect During Your Visit
Location & Accessibility
Why Tourists Choose Them
Safety & Standards
Booking & Practical Info
Services Offered
Tourist Information
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Languages Spoken
Insurance Information
The clinic operates as a private facility. They do not have direct billing agreements with international pet insurance companies (like Petplan or Trupanion). However, they provide all necessary formalized documentation, including stamped invoices and diagnostic reports, to facilitate the reimbursement process for the pet owner. Prices are standardized and transparent, generally lower than UK or US private veterinary rates.
Frequently Asked Questions
Do you speak English at the clinic?
Yes, we have staff members and veterinarians who speak English fluently to assist our international clients.
Can you issue an EU Pet Passport for my dog?
Yes, we are authorized to issue and update EU Pet Passports, provided your pet meets the necessary vaccination and microchipping requirements.
Do I need an appointment for a routine check-up?
Yes, we recommend booking an appointment via phone to ensure you are seen promptly and to minimize wait times.
What should I do if my pet has an emergency after hours?
Our clinic operates from 10 AM to 8 PM on weekdays. For emergencies outside these hours, we recommend contacting the 24-hour veterinary hospital in Ibiza.
Are you located near Ibiza Town?
Yes, we are located in Puig d'en Valls, which is just a 5-minute drive from the center of Ibiza Town (Eivissa).
Do you treat animals other than dogs and cats?
Our primary focus is on small animals (canines and felines). For exotic pets, please call ahead to check availability.
Can you help with 'Fit to Fly' certificates?
Yes, we frequently perform health checks and provide the necessary documentation required by airlines for pets traveling internationally.
Do you accept credit cards?
Yes, we accept all major credit and debit cards, as well as cash payments.
Is there parking available at the clinic?
Yes, there is usually plenty of free street parking available in the residential area surrounding the clinic.
Can you test for Mediterranean diseases like Leishmaniasis?
Absolutely. We highly recommend testing for Leishmaniasis and heartworm, as these are prevalent in Ibiza, and we can provide preventative treatments.