IVO Oftalmología Veterinaria Ibiza
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IVO Oftalmología Veterinaria Ibiza

Veterinary
5.0
23 reviews
WhatsAppCall +34 971 17 83 52Visit Website
Address
Carrer des Jondal, 73, 07800 Eivissa, Illes Balears, Spain
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What Makes This Place Special

Board-Certified SpecialistsAdvanced MicrosurgeryState-of-the-art Diagnostic TechEnglish-Speaking AssistanceReferral Center StatusEmergency Eye CareCentral Ibiza Location

Quick Overview

What They Do:

  • IVO Oftalmología Veterinaria Ibiza is a highly specialized veterinary clinic dedicated exclusively to animal eye care.
  • They provide advanced diagnostic and surgical treatments for complex ocular conditions that general veterinary practices are often unequipped to handle.

    • Why Tourists Choose Them:

  • As the premier eye specialist on the island, they are the primary referral point for expats and tourists whose pets suffer acute eye injuries (like corneal scratches from Mediterranean brush) while on holiday.
  • Their reputation for excellence and high success rates in saving animal vision makes them a trusted choice for high-stakes medical needs.

    • Key Services:

  • Advanced cataract surgery using phacoemulsification.
  • Treatment for glaucoma and corneal ulcers.
  • Reconstructive eyelid surgery and ocular emergencies.

    • Standout Features:

  • Led by the renowned Dr. Paco Simó, a leader in veterinary ophthalmology.
  • Equipped with state-of-the-art technology including ocular ultrasound and electroretinography.
  • High level of professionalism with a perfect 5.0-star satisfaction rating.

    • What Customers Say

    With a perfect 5.0-star rating from 23 reviews, the sentiment is overwhelmingly positive. Customers frequently describe the service as 'extremely professional' and 'life-saving.' One client highlighted that their pet's vision was restored after other clinics offered no hope. Common praise points include the precision of the diagnoses, the kindness of the staff towards nervous animals, and the clarity with which the specialists explain complex procedures. There are no notable public complaints, though some users mention the necessity of booking in advance due to the clinic's specialized nature. Specific praise is often directed at Dr. Paco Simó for his surgical expertise.

    Recent Reviews

    Arcadio Mills

    Sep 2025
    Miki Jelkic - IBIZA

    Trato muy amable, excelente trabajo. Estoy muy contento con resultado…

    May 2025
    Vicente Juan

    Mi Jack rusell vuelve a ver gracias a la veterinaria. El perro sufría.de.cataratas, destinado a pasar el resto de su vida ciego. mediante una operación ha vuelto a ver. Gracias

    May 2025
    Teresa Juan

    Me han ayudado un montón! Incluso si el problema del ojo derivava de otro sitio y Raquel no podia tratarlo de raiz, me ha orientado en todo el proceso trabajando a la par con otras clinicas veterinarias. A dia de hoy, aun no se si lo que padece mi gata tendra final feliz pero puedo decir que en IVO nos han asistido de la mejor manera possible.

    Nov 2024
    eugeni

    Nov 2024
    Mr.D

    Super good service *****

    Oct 2024
    Full Details

    About This Practice

  • IVO (Instituto Veterinario Oftalmológico) is a specialized center focused entirely on the health of animal eyes.
  • It serves as a critical resource for the Ibiza community, providing a level of care usually only found in major mainland cities like Barcelona.
  • The clinic specializes in treating dogs, cats, and exotic animals, making it a versatile choice for any pet owner visiting the island.
  • Their expertise is particularly valuable for expats who require long-term management of chronic conditions like keratoconjunctivitis sicca (dry eye) or glaucoma.

    • Facility & Team

  • The clinic is led by Dr. Paco Simó, who has over 30 years of experience in the field and is a pioneer in feline cataract surgery.
  • The facility features advanced technological suites for ocular ultrasound, electroretinography (to check retinal function), and high-resolution photography of the eye's interior.
  • The surgical theater is equipped for delicate microsurgery, utilizing operating microscopes and laser technology.
  • Staff are accustomed to international clients and can communicate effectively in English and Spanish.

    • What to Expect During Your Visit

  • The process typically begins with a comprehensive eye exam involving pressure testing (tonometry) and tear production tests.
  • Because they are specialists, wait times are generally low once an appointment is secured, as the clinic operates on a strict schedule.
  • The approach is clinical yet compassionate, focusing on saving the eye and maintaining the animal's quality of life.

    • Location & Accessibility

  • Located on Carrer des Jondal, the clinic is situated in a convenient commercial area of Ibiza Town (Eivissa).
  • It is easily accessible from the E-20 ring road, making it a quick drive from popular tourist hubs like Playa d'en Bossa, San José, and Santa Eulalia.
  • The facility is on the ground floor with direct street access, ensuring it is wheelchair and pet-carrier friendly.
  • Ample street parking is generally available in the surrounding area.

    • Why Tourists Choose Them

  • Travelers often find themselves at IVO following an emergency, such as a foreign object in the eye or a sudden trauma during a hike.
  • The clinic provides a level of specialized equipment (like ERG) that standard island vets do not possess.
  • They offer detailed medical reports that can be shared with the owner's primary vet back in their home country.

    • Safety & Standards

  • IVO follows rigorous European veterinary medical standards.
  • They maintain high-level sterilization protocols for all surgical interventions.
  • As a specialized center, they stay updated on the latest pharmaceutical treatments and surgical techniques in the veterinary world.

    • Booking & Practical Info

  • Appointments are mandatory and can be made via phone or through their website contact form.
  • While they are open Monday through Friday, they are highly sought after, so booking as soon as a symptom appears is recommended.
  • Pricing is reflective of specialist care; a consultation is typically more expensive than a general vet visit but provides definitive diagnostic answers.

    • Services Offered

    Cataract Surgery (Phacoemulsification)
    Glaucoma Management
    Corneal Ulcer Treatment
    Eyelid Reconstructive Surgery
    Electroretinography (ERG)
    Ocular Ultrasound
    Retinal Disease Diagnosis
    Intraocular Lens Implantation
    Cherry Eye Surgery
    Dry Eye (KCS) Treatment
    Ocular Trauma Emergency Care

    Tourist Information

    Booking is best handled via telephone (+34 971 17 83 52) to ensure language needs are met immediately. Staff are confirmed to speak Spanish, Catalan, and English. For tourists, the clinic is highly accommodating, providing detailed digital reports that can be emailed to your home veterinarian. While they do not offer 24/7 walk-in emergency services, they prioritize acute ocular trauma during business hours. The clinic is located approximately 10-15 minutes from Ibiza Airport. Payment is required at the time of service, and they provide the necessary itemized invoices for travel insurance reimbursement. If you are arriving via public transport, several bus lines serve the Ibiza Town area, but a taxi or rental car is recommended for pet comfort.

    Languages Spoken

    EnglishSpanishCatalan

    Insurance Information

    IVO does not typically accept direct billing from private pet insurance or travel insurance companies. Patients are expected to pay out-of-pocket at the time of the consultation or surgery. However, they provide comprehensive, itemized receipts and medical reports in English upon request, which are essential for claiming reimbursement from providers like Petplan, Allianz, or travel-specific insurers. Prices for a specialist consultation generally range from €90 to €150, with surgical procedures priced individually based on complexity.

    Frequently Asked Questions

    Do I need a referral from my local vet to visit IVO?

    While many patients are referred by general vets in Ibiza, you can book an appointment directly if you notice an urgent eye issue with your pet.

    Do the doctors speak English?

    Yes, the specialists and support staff are accustomed to international clients and can conduct consultations in English.

    What should I do if my dog has an eye emergency on a weekend?

    IVO is closed on Saturdays and Sundays. In a weekend emergency, you should contact a 24-hour general emergency vet in Ibiza, who will then stabilize the pet and refer you to IVO on Monday.

    How much does a consultation cost?

    A specialist consultation typically costs between €90 and €150, excluding additional diagnostic tests like ultrasounds or ERGs.

    Can they perform surgery on-site in Ibiza?

    Yes, the Ibiza clinic is fully equipped with a surgical suite for microsurgery and ocular procedures.

    Do they treat animals other than dogs and cats?

    Yes, they are specialists in ophthalmology for all species, including rabbits, horses, and exotic pets.

    Will my travel insurance cover the visit?

    Most premium travel insurances that include pet coverage will reimburse the costs, provided you present the detailed medical report and invoice that IVO provides.

    How long does a typical eye exam take?

    A thorough initial consultation usually takes between 30 to 45 minutes to allow for diagnostic testing.

    Is there parking available?

    There is plenty of free street parking available directly outside or on the adjacent streets in the Jondal commercial area.

    Can I get a copy of my pet's medical records in English?

    Yes, the clinic can provide medical summaries in English to ensure your vet back home can continue the treatment accurately.