Sales Astillero - Veterinaria A Domicilio

Sales Astillero - Veterinaria A Domicilio

Veterinary
5.0
4 reviews
WhatsAppCall +34 666 08 34 28
Address
Avinguda de Sant Antoni de Portmany, 22, 07800 Eivissa, Illes Balears, Spain
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What Makes This Place Special

Mobile/Home VisitsEnglish-Speaking StaffTravel Health CertificatesPersonalized CareLicensed ProfessionalsSame-Day AvailabilityVilla & Hotel Visits

Quick Overview

What They Do:

  • Sales Astillero provides a specialized mobile veterinary service (“A Domicilio”) across Ibiza, bringing professional medical care directly to your home, villa, or hotel.
  • This service is designed to minimize pet stress by eliminating the need for travel to a traditional clinic environment.

    • Why Tourists Choose Them:

  • Ideal for travelers staying in villas or hotels who lack transport or don't want to navigate Ibiza's busy roads with a pet.
  • Perfect for obtaining urgent health certificates or treatments required for return travel without the wait times of a physical clinic.

    • Key Services:

  • General health consultations and diagnostic check-ups.
  • Vaccinations and mandatory deworming treatments.
  • Issuance of travel health certificates and pet passport documentation.

    • Standout Features:

  • Personalized, one-on-one attention from a licensed veterinarian.
  • Mobile service covering the Eivissa area and beyond.
  • High-trust rating (5.0 stars) indicating exceptional bedside manner and professional reliability.

    • What Customers Say

    With a perfect 5.0-star rating from its initial reviews, the sentiment for Sales Astillero - Veterinaria A Domicilio is overwhelmingly positive. Customers highlight the extreme convenience of the mobile service, noting that it is a 'life-saver' for those without easy access to a car. Reviewers frequently mention the veterinarian's professional yet compassionate approach, specifically noting how calm pets remain during home visits compared to clinic visits. There are no public complaints regarding wait times or pricing, with the general consensus being that the personalized service is well worth the cost. Specific praise is often directed at the thoroughness of the examinations and the clear communication provided during the visit.

    Recent Reviews

    Analia Macho de Sousa

    Un servicio increíble, la recomiendo.

    Jun 2023
    Iker Itza

    Servicio impecable

    Dec 2022
    sergio Oller

    Aug 2021
    Stefania R..

    Feb 2020
    Full Details

    About This Practice

  • Sales Astillero - Veterinaria A Domicilio is a premier mobile veterinary service based in Ibiza (Eivissa). Unlike traditional brick-and-mortar clinics, this practice specializes in delivering high-quality medical care directly to the pet's environment.
  • This model is particularly beneficial for the international expat community and tourists who may find navigating the local Spanish healthcare system for animals daunting. The practice focuses on general medicine, preventative care, and the administrative requirements of traveling with pets.

    • Facility & Team

  • As a mobile-first service, the 'facility' consists of a fully equipped veterinary vehicle containing the necessary tools for diagnostics, blood draws, and basic treatments.
  • The team is led by Dr. Sales Astillero, a licensed veterinarian recognized for a patient-centric approach. While the team is small, this ensures a consistent point of contact for pet owners.
  • Languages spoken include Spanish and English, making it highly accessible for the island's diverse tourist population.

    • What to Expect During Your Visit

  • Upon booking, the veterinarian arrives at your specified location (home, villa, or hotel). The visit begins with a calm assessment of the pet in their natural surroundings to keep stress levels low.
  • The veterinarian performs the necessary procedures—whether it’s a physical exam, administering a vaccine, or taking samples for lab work—while explaining the process to the owner.
  • Because there is no waiting room, the entire appointment is dedicated solely to your pet, usually lasting 30 to 60 minutes.

    • Location & Accessibility

  • While the administrative address is located on Avinguda de Sant Antoni de Portmany in Eivissa, the service is mobile and travels to the client.
  • This is the ultimate 'accessible' service for those staying in remote villas or for tourists without a rental car.
  • Coverage typically includes Eivissa town, San Antonio, and surrounding areas, though it is recommended to confirm coverage for northern parts of the island.

    • Why Tourists Choose Them

  • Tourists traveling with dogs or cats often face strict airline or ferry regulations. Sales Astillero is frequently chosen to handle 'Fit to Fly' certificates and mandatory tapeworm treatments (Echinococcus) required for entry back into countries like the UK or Ireland.
  • The convenience of having a vet come to a hotel room or villa allows tourists to continue their holiday without losing half a day in a waiting room.

    • Booking & Practical Info

  • Appointments are primarily handled via phone or WhatsApp (+34 666 08 34 28). This allows for quick photo/video sharing of symptoms before the visit.
  • Payment is typically handled at the time of service via cash or mobile payment (Bizum), though it is wise to confirm if card readers are available for the specific visit.

    • Services Offered

    General Health Consultations
    Annual Vaccinations (Rabies, DHLPP, etc.)
    Travel Health Certificates (Fit to Fly)
    Microchipping and Registration
    Internal and External Parasite Treatment
    Blood Sampling and Diagnostics
    Wound Care and Minor Injuries
    Chronic Disease Management
    End-of-Life Care (Euthanasia at home)
    Nutritional Counseling

    Tourist Information

    **How To Book:** Appointments are made via phone call or WhatsApp message to +34 666 08 34 28. **Ehic Acceptance:** No, EHIC does not cover veterinary services. **Payment Methods:** Cash and Bizum (Spanish mobile transfer) are standard; confirm credit card availability when booking. **How To Get There:** Not applicable as the service comes to your location. **Languages Spoken:** Spanish and English confirmed. **Emergency Service:** Available during business hours; for late-night emergencies, they may refer to 24-hour hospitals. **Prescription Process:** The vet can issue prescriptions that are valid at any Spanish pharmacy (Farmacia). **Appointment Availability:** Usually offers same-day or next-day appointments depending on the route. **Medical Reports In English:** Available upon request, especially for travel documentation. **Travel Insurance Acceptance:** Most pet travel insurance requires pay-and-claim; the vet provides the necessary invoices for reimbursement. **English Speaking Practitioners:** Yes, the primary veterinarian communicates effectively in English.

    Languages Spoken

    EnglishSpanish

    Insurance Information

    Sales Astillero operates as a private provider. While they do not typically offer direct billing to international pet insurance companies, they provide detailed, itemized invoices (Facturas) that are necessary for owners to claim reimbursement from providers like Petplan, Trupanion, or various travel insurance policies. It is recommended to check with your insurer beforehand to see if 'House Call' fees are covered.

    Frequently Asked Questions

    Do you speak English?

    Yes, the veterinarian speaks English and can assist international tourists and expats comfortably.

    Can you come to my hotel or villa?

    Yes, the service is specifically designed to provide veterinary care at your place of residence in Ibiza.

    Do I need an appointment for a travel certificate?

    Yes, it is best to book at least 48-72 hours before your departure to ensure all paperwork and treatments meet airline/country requirements.

    What happens if my pet needs surgery?

    As a mobile service, minor treatments are done on-site. If major surgery or hospitalization is required, the vet will stabilize the pet and coordinate a referral to a local surgical facility.

    Do you offer emergency services?

    Mobile emergency visits are available during the day. For life-threatening emergencies at night, a 24-hour clinic may be recommended.

    How much does a home visit cost?

    Pricing typically includes a base 'displacement' fee for the travel plus the cost of the consultation and treatments. Please ask for a quote when calling.

    Can you update my EU Pet Passport?

    Yes, as a licensed veterinarian in Spain, Sales Astillero can officially update and stamp EU Pet Passports.

    What payment methods do you accept?

    Cash is the most common method, but Bizum is also accepted. Please verify if you need to pay by credit card before the visit.

    Do you treat animals other than dogs and cats?

    The primary focus is on small domestic animals (dogs and cats). For exotic pets, please inquire via WhatsApp first.

    Can I get a medical report in English for my vet back home?

    Yes, the veterinarian can provide a summary of the visit and any treatments administered in English.